I will start with the exceptional workmanship/craftsmanship from the installation crews. We had a…read moresun room put on the back of the house. We got quotes from a few places and all quotes were comparable in price. We decided to go with Windows Plus I suppose because we liked Todd, the sales person, also we were impressed with the quality of the windows and that the room was going to be framed instead of a patio enclosure. And we could not be more pleased with the outcome. I know another reviewer stated that it was all done right the first time, that is how we felt about the room edition. My husband is very particular and ALWAYS has a punch list. But not this time. Literally all windows, framing, caulking, installation was perfect (with the exception of a small defect in one of the screens). We have talked to our salesperson, Todd regarding this matter and he will come to take pictures of the room and said they will take care of that, which I don't doubt they will. They had to put a roof onto the back of our house. That was the first part of the project and that happened in early November of 2020. The roofing crew, leg by Daniel put the roof on/ framed the room and poured concrete footers for the windows in 4 days. They were meticulous, cleaned up each day, were polite, answered all our questions and accommodated our needs as they worked. They had to attach the new roof to an existing patio roof as well as the back of the house. Within a couple of weeks the old section of the roof began to leak, we believe due to them walking/working in that area to add the new roof. We called to discuss this with Todd and within a few days the roofers were back and repaired the leak in the old roof. So even though it was a mishap they made it right, right away. At this point they were able to measure for the custom made windows/doors. Once the windows came in they started installation on January 26, 2021. This crew, Brandon, Josh and Matt were as meticulous as the roofer/framers. Again, they could not have been more polite, knowledgeable and professional. They 3 of them worked 3 (10+ hour days) to complete the work. As mentioned above there was no punch list. Everything was done to perfection the first time around. Reason for 4 star and not 5 star review deals with company communication. Although all was done to our sanctification I had to call them to inquire about when the crews were coming. We had made arrangements with the Todd regarding the electrical package and had to get that worked out once electricians got here due to them having different information. The contract stated work would be completed in 12-16 weeks, which would have been by Dec. 19 and the work was actually finished on January 28, 2021. If the company would have called me to let me know they were behind, windows had not arrived, weather delayed work, Covid delayed work I would not have been as concerned but I had to keep calling to find out what was going on and to check on time frames. I do understand things happen but again if timelines had been communicated to me I would have been disappointed but would have understood and would have given a 5 star review. I would recommend the workmanship and the quality of the windows.

Buyer beware! I made an appointment to get an estimate for replacing 14 windows and a palladium…read morewindow. Sales rep was on time but I indicated I had a time crunch....3 hours later we got to the estimate..... an estimate for $54k. But if I agreed to purchase right then and there it would be $45k. And there were strings attached.....give 5 star reviews on multiple sights. When I said that was too expensive he made multiple other offers, finally saying $100 less than a comparable offer. Yeah, right. I was not going to decide that day. The next day an email, 3 phone calls indicating they had other deals available. I blocked them. Their pricing strategy is beyond irksome!

If you want honest, dependable service for any garage door or opener issue this the place to call…read more I had bad experiences with other companies trying to tell me that things needed to be replaced and giving me high price quotes without even looking at the problem. Bluegrass was friendly, responded quickly, diagnosed the problem and fixed it without replacing anything. Price was very reasonable. Russell came out and was super nice. I will never use anyone else. Believe me, these are the people to call.

The customer service and responsiveness of Bluegrass garage door is simply amazing. I was out of…read moretown on business when my wife had an issue come up with the garage door and the garage door would not close. i'll reached out to blue rest garage door around 5 PM. Explain everything to them on the phone. They were just simply amazing and understood that I was out of town. Got out there as quick as possible. I think it was within 30 minutes of me hanging up the phone with him work through getting the garage door fixed and able to close for my wife cannot have asked for a nicer technician a better company to deal with would highly recommend these guys anytime to anyone truly appreciate the professionalism, customer service, and pricing in such a short notice for an emergency for my family thank you all

My family continues to call on Evan for help with small jobs, most recently the installation of two…read morebathroom faucets. It's so nice to come home and see an item on your To Do list completed! Evan is easy to communicate with - from estimate and scheduling to payment. He specializes in small jobs and I will always recommend him as long as he chooses to share his talents with the Louisville community.

We contacted Evan to replace three ceiling fans With new fans we had purchased. He was prompt,…read morecourteous, & professional. In addition, he hauled away the boxes from the new ones and the old fans. We are very happy with the job and would certainly hire him again for other projects. We thought his pricing was quite reasonable.

Had them pressure wash and stain my deck. Very professional and responsive to any questions or…read moreconcerns that I had. I would use them again.

From the owner: Platinum Pressure Washing is Louisville's premier pressure washing company. We specialize in house…read morewashing, deck staining, roof washing and concrete sealing. We have been in business for over 10 years and are fully insured. Please call us today at 502-472-1659 for your free estimate!

After initial request I had to call him back to schedule an inspection. He said both times he would…read morecall me back with a Time and day. 3 weeks later NOTHING.

The Roof Doctor provided me with fantastic service in a very timely and quick fashion…read more One of the BEST Roof & Gutter Specialists I've had the pleasure of doing business with!