The motel is great and Tammi is fantastic. She got out of bed at 1:30am and welcomed my friends…read morefrom Tennessee with open arms! Highly recommend! Thank you again Tammi!

Previous review the last sentence should read "We have stayed here off and on over the years and it…read morenever fails to PLEASE". My apologies for not checking my review more carefully before posting!

So last night, one of my best friends and I were discussing how customer-service is pretty much…read moredead today. Well, I'm very happy to say that it isn't dead! Dan & Lindsey Schneider now run Hinchman Acres. The customer service they provided was top notch. They have gone way out of their way to make my family stay up here exceptional! I told Dan that this kind of superior customer service will make for an extremely profitable business. I am honored to share with all my friends my review and recommendation of this business. If you ever want to canoe/kayak one of the most beautiful rivers in the world- stay at Hinchman Acres in Mio Michigan!!

Bunch of ignorant people Sarah who apparently "owns this place" got in all of our faces and cussed…read moreout all of us including my 15 year old brother considering you "own this place" you should act like it. All 9 of us sat at the pick up from 4:00 pm until 6:30pm considering you charge us $100 after 6:00pm pick up you should have given us a refund. Not impressed and 100% do not recommend.

Golf course is super professional and immaculate! But, we stayed at the chalet on the property and…read morea motel 6 would almost be better. Barely enough pots and pans to cook breakfast, carpet wasn't clean, and it looked like no one had been here in 6 months. Well at least the hot water was scolding hot for my shower.

A beautiful setting with picturesque golf course and carriage ride through the elk reserve followed…read moreby a wine tasting dinner. I can't say enough good things about this facility. When I developed a medical emergency during our stay Liz and Sheila responded by assisting my wife to and from the hospital over 30 minutes one way away. Their generosity continued the following day providing emergency housing and transportation enabling us to rejoin our group. So Thunder Bay Resort is tops in our mind providing clean, spacious cabins, good food and good entertainment along with a caring staff. Keep up the good work and God bless all you do

Comfortable lodging, friendly and helpful owners, and very affordable…read more I have stayed there 7 or 8 times, week-plus each time. Excellent place for enjoying the northern end of the lower peninsula.

I've been reading other reviews and seem to have gotten a bad shake and not normal experience…read more Despite that: Just stayed here for the Snodrift rally. I had called a few months before and had an open reservation. I checked a few days before arrival, and the kind lady that had helped me the whole time had extended my arrival time by a day, assuming (correctly!) that'd I'd want to show up early. Fantastic customer service! I wasn't much of a fan of having to fill out a card with my info on it, but it's all info they could acquire by just running my license plate. I didn't want to pay up front, but I'm pretty sure I've had to at literally every other hotel. This one just felt more seedy somehow. My room, 105, was nice enough. It was decorated like someone stopped at a garage sale and bought a bunch of "outdoorsy" nicknacks and spread them around. Kind of odd, but not a dealbreaker. Small microwave, mini fridge, tiny table, single chair with a "seen better days" cushion, coatrack, dresser, all the normal fixins. The bathroom was small, but for a normal sized person, it was adequate. No soap or shampoo was provided, but there were a couple bars of hotel hand soap. If your waist size is more than 30", it's unlikely you will be able to wrap the provided towel around yourself. Nice hot water and pressure though! The toilet took some finesse to flush. The trick is to hold it until you actually see it complete the flush. One main problem I had was the bed. Nice big bed, normal boxspring. Likely the worst bed I've slept on in my life. I woke up the first morning fine, but developed a headache a bit later. The second night, I was getting a cold, and the bed took no prisoners. Splitting headache that morning with a lot of body aches. I was back out on stages that day and feeling worse from poor sleep AND getting sick. I honestly couldn't bear the thought of sleeping on that bed again, so I drove seven hours home with a fever, fighting off sleep, just to get rest on my own bed. I wanted to discuss in person that I was popping out early and my concerns, but no one answered the door at the office. I'll grant that I did not call the number (literally posted on the door), but it would have been nice to at least been acknowledged that I left early. I won't ask for money back, as the initial service was great and it's not their fault I got sick. But I can say if you get sick and stay in my room, you're in my prayers. Maybe bring a cot and bed roll.

Had an incredible dinner with my family and the kids grandparents Saturday night. They had…read moreincredible live music, the kids played mini golf and the ambience was incredible.

It's clean and has a lot of good things for kids to do. But the pool was closed and was…read moreClosed For 6 days prior to our arrival. With 3 kids that love the water and would spend hours in the pool this was a major disappointment. No notice was given before our arrival and management made no accommodations to make up for the lack of the pool. What was suggested is that guests pay $20 per child to use the water park. So they make money when the pool is closed.

WARNING - Bed Bugs in Duplex 10 at Jacks Landing…read more I want to start by saying I have stayed at Jacks every year for the past 22 years and have always enjoyed our vacations until this year. We mostly stayed in Duplex 10 but have also stayed at the waterfront cabins and Anglers Hideaway. This year we stayed the week of July 6th in Duplex 10. We discovered a bed bug issue towards the end of the week. We started getting red bite marks and waking up to find blood on the sheets. Upon further inspection we discovered live bed bugs and a lot of black/red stains on the box springs of all three beds and evidence on the futon. We immediately notified the management and were extremely disappointed in the response. They said they always clean the rooms and have never seen evidence of bed bugs. The offered us a $150 gift certificate for next year and told us one of the managers was going to the store to get "stuff" to clean it up right away. When we pushed for a full refund they said "they don't know where they came from" insinuating that we brought them with us. This is a very big infestation and not hard to find once we looked closer. All four people who stayed in the cabin had upwards of 50+ bites appear once we were home and started looking closer. We kick ourselves for not inspecting the bed upon arrival but after 22 years you tend to trust a place. I understand that these things happen but the response from the manager was the worst part. She said she had them before and it was not a big deal to get rid of them. They insinuated we brought them. Worst of all I believe they are going to try to "clean" it themselves. From what I read (and I have not read a lot) bed bugs are difficult to eliminate, and my guess is they will continue to be a problem at Jacks. I want to raise awareness to all potential guests at Jack that bed bugs were in Duplex 10 to be very cautious if staying at Jacks Landing

Nothing fancy or pretentious, but great people and great location. We love coming here during the…read moresummer and appreciate feeling at ease and at home. Very relaxed and low key.

Clean and reasonably priced - there really wasn't much of a breakfast - the ice machine wasn't…read moreworking

Very clean and cozy hotel Nice pool and hot tub, with brand new large outdoor deck area…read more Breakfast provided to get your day started Staff was very welcoming and attentive

I don't know where to begin?! I was so impressed from the time I first spoke to Sara until the time…read morewe had to leave. I love nature but I don't like roughing it ;) I loved the chalet it was the perfect place to be at one with nature and have all the comforts of home!!! It's very secluded which I loved you feel like you are a million miles away from the crazy city but yet you are just a few minutes away from the grocery store and town for anything you might need. We also found an amazing place between Sara's house and the cottage where we got fresh brown eggs and homemade jelly yum we will definitely go back there next time. The chalet is overlooking a beautiful lake and is surrounded by the most majestic view. It also has a nice place for a camp fire and also a BBQ grill so you can cook there plus a fully stocked kitchen with stove, microwave, plates, glasses, utensils, etc. and a dishwasher so no washing stuff by hand. It was nice to be able to not have to go out to eat we had everything we could have needed and more!! My parents stopped by to visit and my mom fell in love with the beautiful decorations throughout the chalet it had that personal touch to everything. They could not believe how amazing it was there we all agreed it wasn't just a cabin it was a home and a beautiful one! We have tried a bunch of other places nearby but they were so dirty and musty and that's being polite!! You won't find that at the Detweiler Chalets it's more like staying at a friends house or cabin it's beyond words!!! My husband and I can't wait to go back we were so sad to leave it really is a piece of heaven! I'm kinda high maintenance as my hubby would say I'm a five star hotel and room service kind of girl but I was so relaxed and content that I didn't have a care in the world while we were there!! Thank you again for everything!! Hope to see you again real soon!!! One more thing for those of you campers who still like to occasionally have there TV & Wifi like I do, you will be happy to know there is a huge flat screen Tv with dish network and wireless internet so if it's raining outside you can curl up inside and watch a movie by the fireplace ;)