For the overall price we were charged £280 for 2 nights n some room service. Very expensive for what it was.
The Receptionist needs to go on a training course to understand how to welcome customers. She snapped 'checkin at 3pm' no greeting at all.
The room was tired n could do with a refurb..we did ask for a refurb room so I hope that wasn't it. Like sleeping in an older persons living room.
Breakfast was buffet style n there wasn't too much choice. Very tired looking bacon, sausages and egg. I read that they use locally sourced produce, which surprised me.
Wifi was soooooo slow. When we tried to upgrade to premium we were unable to do it on line, as a voucher code was needed. Called reception twice to get a code but there was no answer.
Room service had a wait of 1 and a half hours. Fish n chips and a fish finger sandwich. Both meals were bland n were served with empty condiments. Rang to request replacements. You guessed it, there was no answer.
This place seems to only be interested in weddings...no thought given to those staying over.
Very disappointing. I won't be returning. read more