Great gym, highly recommend. Great people at the front desk. Easy to get in to the gym for off hour workouts. Trainers that work with you so you can meet your goals. read more

My daughter started RedX gym in Hartselle in August 2025. She is not new to weight lifting or being in a gym everyday. She wanted to try a 24/7 facility. We started noticing her hands had what looked like a fungus on them. Almost what I would think athletes feet would look like. We tried different medications and nothing would heal it. I had her stay out of the gym for a few weeks to see if it would go away.... it did. She started back to the gym and so did the skin issue We decided we wanted to just cancel and not risk this spreading incase the gym was causing it. I didn't want to cause a stink about it, just cancel and move on. After months of trying to cancel a membership (aware of fees that would need to be paid without a problem) I could not get a call back or locate anyone who worked in the facility. Finally I received a response by email this week then a phone call and the amount of narcissism in the experience was absolutely astounding. What was suppose to be me asking a question about the contracts end date and paying the small fees to have this over with, turned into a woman telling me, out of nowhere, that she suggested I keep a copy of the contract in the future...BTW, that was never an issue for us . We've been aware of what a contract is and fees that are associated with it when you want out early. I absolutely became rude at that point by telling her this was the worst experience and we wanted it over and would never recommend this place to anyone. We have been to multiple gyms over the years and have never seen such a lack of professionalism. What I wanted to prevent was exposing why we wanted out of this gym, but after this experience I would hate for anyone to get stuck in this mess as we were. In our opinion, the gym is not clean, doesn't feel safe, and could have been the cause of a skin issue. I unnecessarily paid for this membership for several months due to the lack of customer services. in that time I do believe she would use the tanning bed off and on and didn't have any problems, so i think that may be one positive thing I can mention. I really hope this was just a fluke and others havent experienced this. It has been an hour since That phone call, the payment has been deducted from my account, and I have yet to receive the receipt that was suppose to be sent to my email. read more

Biggest SCAM gym. Avoid at all costs. They charged your credit card and rip you off for months. Management and staff are rude and useless without any assistance. Management and Jennifer does not take responsibility for their mistakes. They ignore your emails. Very unprofessional. I recommend to avoid this gym if you want to be scammed and ripped off. Pure scam and garbage in 2025. read more