Had a need to have my fathers US flag refolded to place in his commemorative case. The flag was…read morefolded at his funeral last year but had gotten loose and didn't look great. We went to the VA for help and they recommended Townsend's. Two gentlemen eagerly agreed and with an incredible amount of respect folded my father's flag properly. They would not accept anything for doing this for me and I just wanted to publicly say thanks

I will never use this Funeral home again, when trying to get information they are rude and…read moreunprofessional.

The funeral director himself was incredibly rude and disrespectful. When the NOK called to discuss…read morethe contract, the Funeral Director abruptly hung up on him when asked about processes. Please, please find another funeral home. Unreal treatment towards the grieving and their wishes.

Jones Brothers aided with the funeral and burial process of my grandfather earlier this month and…read morethey were extremely, extremely helpful and professional. As this was a very emotional time for my family, all of the staff here treated my grandmother, father, and other family members with the utmost respect. They were courteous to all that stopped by the chapel to see my grandfather before the funeral. They dressed my grandfather up well. He looked like the grandfather I remember as I grew up, not the man that lost weight during his sickness. They arrived to the house to give us extra chairs, set up the guest book stand, and arrived the day of the funeral 30 minutes beforehand to take us to the church which wasn't even 5 minutes away. They were also very efficient in helping aide my aunt around who is in a wheelchair. Overall, they were great. Again, this was a very emotional time so it was amazing and provided relief that we didn't have to worry about a lot because they took care of everything. Thank you so much.

both my parents are buried here. the grounds are well maintained and the spot my dad picked is easy…read moreto find. it is perfect for a private moment but easily accessible. I will be looking into finding a spot to join them and I recommend their services to anyone in the Warner Robins area.

From the owner: We truly care about the families we serve and are committed to going above and beyond for them. We…read morehave an experienced staff, with a manager who is also a licensed funeral director. Our staff understands how difficult and painful it can be to lose a loved one. That's why we are proud to offer resting places that can provide you with comfort, peace of mind, and hope.

Jeri Lynn was the absolute best. Made planning my father in laws service with such ease,…read morecompassionate and knowledge. Helped with decisions. Highly recommend

I recently attended a funeral at this funeral home. It was a very nice service. But we were very…read moreupset about the handling of the flowers. They were very expensive flowers. Usually the flowers are set up with the grave but our flowers (and all the others) were set on the ground over to the side in the 90 plus degree heat. We went off to lunch and came back a couple of hours later. The flowers were still laying on the ground down the hill from the grave. They should have, at least, been put up by the grave.

Lovely and caring funeral home with a lovely cemetery behind it. The staff here seems to very…read moredignified with their services and arrangements.

I am baffled by how many stars this place has. When you were calling to find assistance for a loved…read moreone that just passed away uncertainty is nothing that you need you need support and someone strong directing sure of themselves to assist you. I called and spoke with the operator and explained my whole story to them answered all of their questions and was advised I need to be transferred to a family counselor. When I was transferred to the family counselor he says hello doesn't greet me doesn't tell me his name or anything and so I'm not sure if I'm even speaking to the right department. I begin to tell him a few things and let them know that I explained everything to the last person who answered the phone and he cuts me off before even listening to everything saying that if I want to bury my grandmother I have to purchase a plot there. He failed to listen To the fact that we already have a plot and we're looking to have a service. Had he just listened and maybe begin asking questions instead of guessing we could've come to a better solution. Whoever this man was he's unsure of his role and his job duties and greatly needs assistance. With someone that has the title a family counselor I would expect much more. I am not interested in any services at this facility until they get it together. I pray that the next person has a better experience it was very frustrating and hurtful to have to deal with in my time of grieving.