If I could give a negative review I would. My grandfather passed away about a month ago his services were held. The lack of communication for Caroline was horrible. The viewing time was given incorrectly and my husband over heard EMPLOYEES say how RIDICULOUS it was more people were showing up for the viewing. Rushed out the door and given 10 minutes to say goodbye to my grandfather. As well as my grieving grandmother had 10 minutes to Say goodbye to her husband. They complete messed his make up and had a trash bag around his neck still and did not remove for the viewing. Caroline was so horrible!! She was so angry with us and giving us attitude for running behind when she gave us the incorrect times!! Everything was paid for because my grandfather made sure it was take care of to have this disrespect is horrible. DO NOT RECOMMEND!!! read more

Our mother passed away on September 26, 2025. She had already had all the arrangements paid for on how SHE wanted things. Ms. Lashley at Reeds felt the need to keep trying to get us to upgrade for the viewing even though we kept saying that this is how our mother wanted it. The day of the viewing they didn't even put out the guest book or memorial cards, we had to ask for them. They put the book out and not the cards, stating that the cards were for the Celebration of Life. Now mind you, our mother didn't even know there was going to be a Celebration of Life, HER wishes for the cards were for the viewing. We had taken them her clothes and stated that the one article of clothing was to be draped across the top, nope they put it on her. Ms. Lashley also tried to put more in the obituary that what we told her, good thing she emailed us first because we had to have her take it out. Also tried to make it sound like it would be an issue putting the Celebration of Life information in the obit. They were supposed to call us on 10/6/2025 once the received our mother's ashes back..no phone call. My sister calls the next day and the gentleman told her that he is too busy and don't have time. Next day, no word. Finally I called on the 9th, and the gentleman tried to put me off as well saying someone would call and let us know. When I reminded him they were supposed to have called us days ago, he decided to go look. Gets back on the phone and says "I don't know why nobody called you, the remains are here"..like wth!! Go to pick up the ashes so that we can take them to the cemetery and Ms. Lashley asks us if we want them to seal the vault or if we want to do it at the cemetery. She said if they do it then we would have to be really careful not to knock it loose while transporting to the cemetery. So we said we would do once we got to the cemetery. It was SUPER GULE!! Anyone with a brain knows that it only takes a couple minutes for that stuff to hold. As we were leaving and heading to the cemetery, the man tells us to have a wonderful day..really dude, we are going to bury our mother and you tell us to have a wonderful day! I would not recommend Reeds in Canton at all! No compassion or empathy, only want to see if they can "upsell" you regardless of what the person's wishes were, they don't pay attention to what the family says nor do they really care. Oh, and they will get ahold of you ...when they get around to it! read more

I would like to thank Reed funeral home for their outstanding professionalism. During my Families Greif. I was taught this buy One of their very caring staff that ,funerals are for the living. Thank you for everything you do. read more

If there were negative hearts, it wouldn't be enough. They ended up causing extra work by entering in the incorrect date of death for my father. I had to leave work early on multiple occasions, in order to correct the chain of events this caused. It cannot be fixed electronically. Steve is a horrible excuse for a human being. In my father's planning, he could only stress how a prepaid funeral could end up in them "eating" costs. He messed up my father's guest book. When I finally managed to speak with him, he seemed like he didn't care. Although the book could not be fixed, he said that he'd produce the missing information pages. He never followed through. I called to speak to a manager. I was told that would be the owner. I wasn't looking for compensation. Just some compassion and understanding would have been nice. She could not take the time to hear how unhappy I was, because she already had her money. I have reason to believe that she was well-aware of how distraught I was. The outcome appears as if she just didn't care. Reed Funeral Home is a terrible place. Their ratings are consistent with my experience. They only care about money. They do not care about people. They do not care about compassion and comfort. They are terrible and should not be in this line of business. They are not the same company of the past. http://reedfuneralhome.darrylguenther.com/ read more

Reed have done services for three generations of my wife's family. Her grandmother, her parents and now her brother who passed away 12/6/2022. Everyone at Reed's were so helpful and courteous. read more

Unfortunately it's never a fun experience when you have to use the services at a funeral home. They are very professional and walked us through everything step-by-step. read more

Where can i start? BEWARE. First of all go to the web and find out what really happens in funeral home dealings. It is very much like dealing with a used car salesman. We had very little money which we explained up front. The cost started at $7500. No Way. Needed Catholic funeral so creamation was not a viable option for the family. With the info from web we knew we had options. First we left there and got the casket and vault for $900 instead of 2500(their lowest price) They have a 50% or greater mark up on these items and were unwilling to drop their profit. We then deleted a lot of the excessive cost of their services. We finally arrived at $3000. + $900 for casket and vault. Yes $300 cheaper for the same events! Just like buyying a used car. Educate yourself early and save. The death industry is geared to profit on your sorrow. read more

BEWARE! Our family called several times to find out more information. They took our name and number but we never received a call back. Everyone was always too busy. They were incredibly rude and unprofessional. read more

when my mom passed, they knew they would be talking 2 me. when my brother came in town, he called them behind my back. i talked 2 someone & had an appt. set up. brother calls me 3 days before the appt. said he had talked 2 someone about her cremation thru email. i call them back only 2 find out my appt had been cancelled & they were talking with my brother & i would have 2 talk with my brother 4 info. wow!!! should have kept 2 the plan mom & i talked about...not tell them til all was said & done. reed funeral home dont care who they talk 2 as long as they make money. no wonder people end up in probate court. read more

Cledus Reed began the funeral service that still bears his name in 1946. It is the highest ranked local funeral home in Canton and all of Stark County. They have a spotless reputation and although there are many other funeral homes here, they handle more than any of the others combined. I've never heard a bad word about the Reed family. I am sorry the previous reviewer had a problem. It underlines the need for pre-planned and pre-paid funeral arrangements in today's world. read more

Reed Funeral Home demonstrated care, compassion, and professionalism while handling the details of my mother's funeral arrangements. The entire staff was very polite, responsive, and they helped make a difficult time a little more bearable. A personal thank you to Mike Planey and Kevin Heim, for the patient and gracious way they accommodated all of my requests, no matter how large or small, they were always there to provide direction and support. Fortunately, my mother pre-planned her funeral arrangements with Reed Funeral Home several years ago. A very thoughtful and considerate decision on her part, which reduced the stress of indecision and uncertainty around her wishes when she passed away. You were most comforting at a time when it was needed. Sincerely, Chaundra Hoover read more

I DO NOT Recommend reads to anyone there impersonal they're too expensive They are rude did not like the way my son looked his eyelashes were falling off during his funeral he'd look like crapp And if you get some Cremated all their jewelry there Way too expensive..... I will never and I repeat never use them again I should want to gotshal's in Minerva like I was going to Let the circumstances I couldn't do it reads do not work with you on the money they want so much up front Gotshal's will work with you they don't need money up front to perform the service Read just plain out suck read more

Very disappointed in how my father was treated after he passed away, It took them almost 3 weeks to have him cremated. When I called to ask questions just got the run around. Never use Reed's funeral home on Raff rd. read more