First of all, Lamiell Funeral Home is under new ownership since the first of the year…read more They handled my Father's arrangements this past weekend. Issues: 1. My Father's wedding ring and college class ring were not removed and were cremated. Lamiell says it's not their responsibility and they should have been notified by hospice care. 2. They ran out of prayer cards. They said it was because people were taking two or three. 3. They didn't know how to operate the TV in order to scroll thru pictures. Had to make another trip over there to meet with their IT guy on the phone. 4. No water furnished.

My Brother-in-law's funeral was March 20, 2024. Prior to that, he had asked me to be a Pallbearer,…read morewhich, of course, I accepted. A week before the funeral I had surgery on my left knee and didn't think I could perform the Pallbearer duties but because my brother-in-law had asked 10 guys, 8 of them were to carry the casket while me and another gentleman were to walk behind the casket. Perfect After the calling hours, the Pallbearer's gathered and took their places and all went fine carrying the casket to the hearse. When we got to the church, the Lamiel Funeral Home director didn't wait for all of the Pallbearer's to get to the hearse and I ended up on the side of the casket carrying it. I made it into the church but was frustrated that the funeral director seemed to be in a huge hurry. When we got to the cemetary, again, the funeral director was rushing everything and didn't wait for the Pallbearers to gather and directed the other gentleman that supposed to walk with me behind the casket was directed to get on the side and help carry. This put only 3 guys on each side instead of 4 and most of these men were teenagers (Grandsons). I was told to help carry the casket from the back. Now, I have never seen a Pallbearer carry from the front or back so I thought it was strange but not wanting to make waves at a funeral (irony), I took my position. I grabbed with both hands so the only thing I could see was the 4" by 4" spot right between my own two feet. There was no path so we were walking thought uneven grass and Headstones!! We made it to the grave sight. The funeral director told the other guys to walk the casket forward, knowing that I couldn,t see anything and I ended up WALKING RIGHT INTO THE GRAVE!!!. The casket rammed into my shin and tore all the skin off the front of my shin. I was trapped and no one could move because everyone was in shock. Finally, my nephew pulled me up and out. This was the single most embarrassing moment of my 63 year old life, and to this day, Lamiel Funeral Home and it's illustrious director have never said a word to me. After it happened, the director, who seemed to still be in a big damn hurry, admonished everyone telling them to return their attention back to the gravesite!! They have never checked on me via phone, text, or letter. There was definitely no apology to me or my Sister, whose husband's funeral was ruined. No call to ask how I was. Had to go to the restaurant afterwards with my whole left pant leg covered in blood, and what stopped me from falling all the way down in the grave was that the casket on my kneecap, which had just been operated on the week prior!! My wife and I were in the process of setting up our funeral with Lamiel but have since decided to go elsewhere.

My mother and I went to Heritage to set up her and my father's cremation plans. Everyone was so…read morekind, caring, and helpful during the process. When my mom passed the staff who came to get mom were beyond compassionate and respectful. Also, when doing her obituary online, they were so accommodating and made sure my mother's wishes were met every step of the way. The entire staff made sure we were happy with absolutely everything. They also make you aware of everything they are doing along the way. By the end you felt like you were talking to friends who truly cared for your loved one. There are not enough words to express how thankful I am that we went with Heritage Cremation and Burial Society. They are a true blessing to work with. Thank you! Hilary

Everyone at Heritage has been exceptionally helpful and knowledgeable. They have anticipated all of…read moreour needs and fulfilled all of our expectations. We cannot thank them enough.

If I could give a negative review I would. My grandfather passed away about a month ago his…read moreservices were held. The lack of communication for Caroline was horrible. The viewing time was given incorrectly and my husband over heard EMPLOYEES say how RIDICULOUS it was more people were showing up for the viewing. Rushed out the door and given 10 minutes to say goodbye to my grandfather. As well as my grieving grandmother had 10 minutes to Say goodbye to her husband. They complete messed his make up and had a trash bag around his neck still and did not remove for the viewing. Caroline was so horrible!! She was so angry with us and giving us attitude for running behind when she gave us the incorrect times!! Everything was paid for because my grandfather made sure it was take care of to have this disrespect is horrible. DO NOT RECOMMEND!!!

Our mother passed away on September 26, 2025. She had already had all the arrangements paid for on…read morehow SHE wanted things. Ms. Lashley at Reeds felt the need to keep trying to get us to upgrade for the viewing even though we kept saying that this is how our mother wanted it. The day of the viewing they didn't even put out the guest book or memorial cards, we had to ask for them. They put the book out and not the cards, stating that the cards were for the Celebration of Life. Now mind you, our mother didn't even know there was going to be a Celebration of Life, HER wishes for the cards were for the viewing. We had taken them her clothes and stated that the one article of clothing was to be draped across the top, nope they put it on her. Ms. Lashley also tried to put more in the obituary that what we told her, good thing she emailed us first because we had to have her take it out. Also tried to make it sound like it would be an issue putting the Celebration of Life information in the obit. They were supposed to call us on 10/6/2025 once the received our mother's ashes back..no phone call. My sister calls the next day and the gentleman told her that he is too busy and don't have time. Next day, no word. Finally I called on the 9th, and the gentleman tried to put me off as well saying someone would call and let us know. When I reminded him they were supposed to have called us days ago, he decided to go look. Gets back on the phone and says "I don't know why nobody called you, the remains are here"..like wth!! Go to pick up the ashes so that we can take them to the cemetery and Ms. Lashley asks us if we want them to seal the vault or if we want to do it at the cemetery. She said if they do it then we would have to be really careful not to knock it loose while transporting to the cemetery. So we said we would do once we got to the cemetery. It was SUPER GULE!! Anyone with a brain knows that it only takes a couple minutes for that stuff to hold. As we were leaving and heading to the cemetery, the man tells us to have a wonderful day..really dude, we are going to bury our mother and you tell us to have a wonderful day! I would not recommend Reeds in Canton at all! No compassion or empathy, only want to see if they can "upsell" you regardless of what the person's wishes were, they don't pay attention to what the family says nor do they really care. Oh, and they will get ahold of you ...when they get around to it!

Rossi handled the funeral for the recent passing of my mother. At the time she was staying in a…read morefacility near one of my siblings in southern Ohio. My other siblings all lived out of state so we were stressing a bit on trying to coordinate my mother being transported to Canton and then making the arrangements for the church etc while we also tried to coordinate our travels. I can't stress how easy Rossi made the process. They coordinated everything and were so professional from start to finish it allowed us to focus on the pleasant thoughts we had with our mother over the last 90+ years. Thank you Rossi Funeral Home.

Funeral service was nice BUT do not order flowers from website…read more Never showed up and then four days later get notice that they didn't send

Beautiful Memory Garden and very well kept ground I stopped…read moreby early morning June 7th to pay respects to Thurman Munson on his birthday Having some quiet meditation and prayer time alone was a treat. The Cemetery was easy to locate.

I have called the office several times in regards to adding final date on my Mothers grave marker…read more I also signed the paperwork to have it added immediately after her death. It's been two years and it still hasn't been added. That hasn't stopped them from calling and wanting me to purchase a plot there! Terrible customer service! Everything was prepaid for over 20 years ago so I guess there was nothing in it for them now. So disrespectful in so many ways. I called today and was promised it would be added in the next few weeks, we'll see if that promise is kept. I definitely wouldn't recommend Sunset Hills to anyone.