They definitely got everything you need here on the appliances, the workers were polite and very…read moreprofessional with positive attitudes, the store is busy most of the time but that does not stop the good workers from assisting you.

I ordered a washer and dryer with stacking kit and paid for installation. Upon delivery, I did not…read morereceive the stacking kit.Therefore was not installed and had to reschedule. Once lowe's finally came out again; still no stacking kit. It's very confusing on how you can mess something up twice. Washer and dryer is still in the garage. Tried to call store but apparently the manager's too busy to talk to me.

Helpful location for hardware in Decatur. Individuals in this location will help locate what you…read moreare looking for and offer advice for your next home project. On your way out the door, grab some complimentary popcorn to take for the road. Be sure to sign up for their rewards program too!

From the owner: Swimming Pool Testing and Supplies…read more Products: Plumbing Housewares Electrical Fasteners Tools Lawn and Garden Paint Pool Supplies Services: Rental and Contractor Rental U-Haul Key Cutting Glass and Screen Repair Paint Color Matching Location Facts: Corner of Winchester and Highway 27

What an extraordinary find. Walked in here and expected to find an old-fashioned hardware company…read moreand we found exactly that but the product displays were antique and then the rest was very appropriate for every day use. Our sales person was evidently the owner. She was most friendly & helpful. We exchanged stories about how we used some of the kitchen gadgets that were Antique and some that were very current. Pricing looked very acceptable. We particularly liked the are three manufacturers of stainless steel kitchen bowls. All of these were made for the home cook who starts with produce from scratch and preserves for cooks the same. We will be back here. I need to have a set of stainless steel and rimmed kitchen bowls.

I have utilized The ROP Shop online services a few times over the last year or so. Each time the…read morepart was correct and exceeded quality expectations. On top of that, the parts actually shipped same day! Extremely competitive pricing, outstanding customer service, what more can be said? In these days where customer service seems to be a thing of the past ROP delivers! Then I took the time to read about the company. Such community service is exceptional in our country today when BIG BOX stores are taking over everything and profit is the master. TRULY IMPRESSIVE!!!!!

I did get a response from ROP shop here is part of the email. "I'm sorry to hear that…read moreyou've had a problem with that key. We actually only carry one key for pressure washers, so we couldn't have accidentally sent the wrong one. It is unusual that the longer side (which you measured as .21") was too small. The industry standard is 3/16" x 3/16" (.1875" x .1875"). We have ours made slightly longer on one edge than the other to help account for worn down key slots on older, heavily used engines. Can I ask if you flipped the key on the other side (rotate 90-degree) to see if that works for you? " If you look at this answer you can see that they have no clue on how things work. They tell me they send the standard key 3/16 x 3/16 and did I turn it around, well of course I did and it didn't work, but if they were 3/16x3/16 it wouldn't have mattered turning it around. Unfortunately the groove is 3/16 but the height is 1/4" anything less and it just spins over the shaft.

Great service! The staff knows the products and are extremely helpful. This is what a town…read morehardware store means to me. Yes you can get things cheaper in a big box store, but walking into a place and the staff knows you and remember what projects you've been working on are priceless.

The employees don't wear masks, prices are kinda high, and they won't accept returns, even if the…read moremerchandise is defective.

Small Hardware Store. Quite costly compared to big box stores. We typically go into Teghtmeyer when…read morewe are a Joanna's.

What's not to like? I usually get prompt service and am escorted exactly to what items I need. Most…read moreof the staff are friendly and knowledgeable. I can get in and out quickly unless I decide to browse at the interesting impulse purchases facing the front. They even have nostalgic glass bottles of pop you may not have seen in quite some time including Green River and grape Crush. Some items do cost more than competing hardware, big box, and online options, but you won't get the type of service this Do It Best store offers at those other places, and some things are actually a far better value. Their complimentary popcorn is a must! :) This hardware store is a bit out of my way, but I've chosen them a few times so far because I prefer how I'm treated here over what is closest to me. Plus, they have little shopping carts with cup holders. This is especially the place for you if you're a little lost when it comes to hardware. They make keys in a jiffy, too. Keys are a much better value than the machine inside a nearby big box store. Check it out! I try to support small hardware whenever possible.

I called Wabash Hardware because I needed something shipped out of state. I'd never been to the…read morestore nor even heard of it, and found them online. The manager (B.H.) was helpful far beyond my expectations. He organized the shipping and was very communicative about everything. I wanted to give him a tip but he refused many times and later texted me a nice message: "someone came into the store with a T-shirt that said 'Kindness is Free'. That is how I roll." What a great guy and manager! I feel so lucky and happy, as a total stranger, to have been given this friendly treatment. Thank you. This gives me great hope for our country in a time when civility can not be taken for granted. Someone should buy this guy an ice cream!

My family was in Celina and we had been talking about planting some new flowers in our yard. We…read morewere near a Menard's, so we decided to do some shopping in the garden section. It has a very large garden section, with plenty of trees, plants, and flowers to choose from. Also plenty of decorations as well to beautify your yard. We purchased a few flowering plants, while here. We think we got some good deals while here. We also went inside and checked out the gas grills as ours has seen better days through constant use. We think we can still get another years worth of use out of it, but will probably have to come back next year to buy one. No lines at all during checkout, even though it was the weekend. The employee who rung up our items was nice and friendly. Great store!

I love this location, they are very helpful. I have been able to find almost everything I was…read morelooking for, if they didn't have it, they have been able to order it.

This hardware store has friendly staff, good service, and quality products. The people inside will…read morelearn your name and make you feel like a friend in no time. I genuinely feel cared for every time I walk into the door!