From the moment I walked in the door, I was pleasantly surprised with a very warm welcome by the…read moreservice writer. You don't get that much in today's world. Most of the time you're made to feel like a ghost when walking into a business. Well, not here, the employees here are genuine and welcoming and that's a fact! I brought my 2021 Cadillac XT6 in for repair. I was referred to them by CarMax. Fox Total Car Care confirmed with me they'd honor my MaxCare warranty. The service writer mentioned to me they really don't like to take on these warranty repairs because the insurance companies are so slow to pay. I showed up 30 minutes early due to the snowy weather, my appointment was scheduled at 9am. They took my info minutes after I walked in and at 9am, the service tech introduced himself and asked me all of the pertinent questions for him to begin to troubleshoot my vehicle. I must admit, I'm not used to folks being so kind to start a Monday morning. Fox Total Car Care took about 3 hours to diagnose my vehicle's issues. Unfortunately for me, FTCC could not fix my XT6 due to Cadillac's proprietary software upgrades. They fully explained their inability to fix my vehicle. But, the owner personally spoke to me with a full explanation and I'm very satisfied with that. I wish they could have fixed my XT6, but I understand why they could not. Now I'm off to a dealership for its repair. I highly recommend Fox Total Car Care. They're honest and that's all you can ask for.

I cannot believe the bad customer service I received today. I asked for simple brake pads to be put…read moreonto my car and explained that I was driving to Nashville the following day. After dropping my car off in the early am I came to get my car at 5pm because I hadn't heard from them. Upon arrival they proceeded to tell me that they inspected the car and hadn't done any work to the car. I asked why? Then the owner decided to come around the counter and acted as though he wanted to assault me. Followed me to my vehicle and again tried to assault me. Asked me if my brother drove a red BMW. I said yes he does. He then began to mouth me about my brother. Let's hope this location goes out of business just like the science hill location. Rude and very unprofessional

We were headed from ohio to Tennessee and somehow got a screw in the tire. These guys showed up…read morefast, took the tire, fixed it and got it back in record time so we could get back on the road. The price of the call and the fix was so affordable. It was just amazing, fast, and professional service. Special shout-out to Tyler!!

Great service and kind folks every time. The tires we have bought from Parsleys are always good…read morequality and good value. We appreciate that these folks value their customers and try their best to go above and beyond.

Wildcat team has always been great in servicing my vehicle and my son's vehicles. My son has a…read moreJeep and a older truck that Ivan has done everything that he could to assist with the issues. He recommended other business for the transmission issue that he was honest that he does not handle. He recommended that the Jeep go to the dealership for warranty work to ensure we did not pay for services that were covered. Ivan has worked on my Jeep and worked with the manufactures to cover parts that are under warranty. This ensured that i did not pay for parts twice. Tammy is a polite and kind business owner and always professional. I will be working with them on all my automotive needs.

The folks at Wildcat are AWESOME! I've been taking both of my vehicles here for over 3 years and…read morehave always received excellent service. They have never tried to upsell me, and when my vehicle didn't need something I had asked for, they didn't charge me for it anyway, unlike a lot of shops that will take advantage. Tamara and her crew are always friendly and professional.

Lunsfords has been my go to for years. Delivering the mail for 20yrs you need a dependable…read moremechanic. Always been top notch. Gets me back on the road and back to work quick. Stands by their work and great customer service. Been towed delivering in the snow several times. The owner seems very down to earth and doesn't break the bank! I appreciate honest work!

2005 GMC Sierra Denali needed my transfer case serviced. Lundsfords Auto lets me know it's the…read moreadapter plate that's broke allowing my transfer-case to move and break seals... they put new seals (front and back) and also a new seal in my transmission ($700). THEY FOROGT TO TIGHTEN DOWN ALL BOLTS TO THE TRANSFER-CASE. Completely loose transfercase and it broke the plate again and leaked all fluid out and burnt up my transfer-case and transmission! Owner said he wasn't gonna take blame because I should have "checked over him". They didn't want to pick it up or anything. Quality and value of customers clearly isn't on their charts.

Just not a very nice guy. Stopped in because my jeep was overheating and literally had nowhere to…read morego and he was a complete ass. I get it you may be over worked but hey you run a business and that's part of it.

horrible customer service, will never go back. The owner was extremely lazy and and acted drunk…read morewhen we came in.

Great service!! I broke down with an over heating issue 5.4 ford triton engine had AAA membership…read more I asked for a preferred shop and they shared Dr.p's their complete team of staff was great!! treated me like family. Jerry skidmore.

Charged me $294.77 for a fuel filter when the problem was an oyxgen sensor. Shady af, do not use!!!read more

Great people know what they're doing willing to use your parts on your vehicle if you have them…read morevery nice people very educated people and willing to help you at any time would take my car back to him unlike other shops in Somerset Kentucky

The team did a fantastic job at a reasonable price. Dropped off my truck in the morning and all…read morework was completed before noon. Knowledgeable and friendly folks exceeding expectations. THANK YOU!

We picked up a screw in our tire and stopped to get it patched. The guys here were fast and…read morefriendly.