I live quite a ways away and was encouraged by their salesman to put down $500 to hold a used…read morevehicle. However, I was concerned about what the car would actually look like if I drove all the way up to Kentucky to see it. My contact person, Elijah Hart, told me not to worry because the deposit was refundable. He did not say that it was ONLY refundable if I did not agree that it was as spotless as he was claiming. Nothing was ever put in writing and signed. I admit I should have clarified. When I changed my mind about the car altogether, AB Honda refused to refund my deposit or any part of it. I contacted Honda, received an apology, and was told that they would document a complaint against the dealership. Never give them any money up front without getting refund details in writing!

I was treated well and fairly during my buying experience. Thank you Wyatt for going above and…read morebeyond during the process. I also enjoyed my experience with the finance process. Thank you again.

Now I realize I paid for a warranty, but these people treated me and my family LIKE family no…read morematter the situation. My life would not have been possible had they not gone so far out of their way to protect not only my investment with them, but also my ability to get to work and even football practice mattered to them. Trust your sales guy, buy the best warranty for you, honor the maintenance requirements for their power train warranty, and you can't go wrong with this team. Kyle sold me, Justin managed my case, and Ray moved mountains. Thank you, gentlemen. I love driving your vehicles and trusting your service. My vehicle is no longer a point of stress in the back of my mind. God Bless.

Was looking for a new car and at such a young age many dealers wouldn't even talk to me as a young…read moreadult and treated me like a kid (I'm 23 btw just look very young) and when I tried finding a car here the sales person Rudi 100% helped me out. Never once cared about my age or said I couldn't afford anything, I gave him a budget and told them to stick close to it and they found the perfect car that fits my needs. 100% go to Somerset don Franklin and get yourself a car there. I swear it's worth it

The only place that I use for all things auto related. A complete opposite of the dealership…read more fiascos. They actually care about their craft. A welcome relief when your vehicle has issues.

Needed to tire repair, greeted with a big smile from Sean. He passed it off to a giant of a man,…read morefixed done, quick and easy best part of my day.

This was the easiest car I have ever purchased, and I did it from the comfort of my home! Brent…read moreMcCloud was terrific to deal with. There was none of the nonsense that is typical in purchasing a vehicle.

Worst dealership I've ever dealt with would not return or suggest anyone else deal with them. The…read moresalesman seemed to be a good enough person but the managers are apparently just ignorant.

Just not a very nice guy. Stopped in because my jeep was overheating and literally had nowhere to…read morego and he was a complete ass. I get it you may be over worked but hey you run a business and that's part of it.

horrible customer service, will never go back. The owner was extremely lazy and and acted drunk…read morewhen we came in.

I love the text reminders for my appointment. Had the ppf applied to my car and I LOVE it!!! Also…read morehave had many details and never have I had an issue or complaint. Very easy to deal eith

they left black marks on my white hardtop after detailing and told me to buy some spot remover to…read moreclean it. low class low iq people. do not go here. you will be disappointed.

Great service!! I broke down with an over heating issue 5.4 ford triton engine had AAA membership…read more I asked for a preferred shop and they shared Dr.p's their complete team of staff was great!! treated me like family. Jerry skidmore.

Charged me $294.77 for a fuel filter when the problem was an oyxgen sensor. Shady af, do not use!!!read more

I just bought my 2nd vehicle off Don Marshall Auto and they made the process seemless. Not only do…read morethey take great care of you when you're buying a vehicle but they take even better care after the purchase! They will have my repeat business for years to come!