I was in Bella Sera for 3 months recovering from complete shoulder replacement surgery and it was…read moregreat. The food was good, the CNAs are competent and courteous, transportation got me to all my appointments, and the office staff was good with explaining things to me. If you're looking for good quality care, I recommend Bella Sera.

I've been to only 3 other homes like this, visiting family friends or family of friends. The place…read moremust be sorely understaffed since call buttons are answered at best in 15 minutes, usually 25. TV had to be provided by family. How easy would it be to have a TV there in each room? Hotels charge 5x less and provide at least a cheap entry level flat screen. I'm actually pleased with the staff. It's a busy place even with a good amount of staff. So I'm not sure why all button issues take too long. It's confusing. I wish the design was better oriented for easy access to outside enjoyment. Like even for bedbound people.

If you don't mind a long wait and not refilling your prescriptions…read moreMy husband calls them repeatedly for type 2 medicine and hes two days from running out.I don't think they care.

Speaking primarily of Mr. Anderson at this facility, I felt it necessary to put down this review…read moregiven his actions and genuine care for my situation. In March, I went to the urgent care clinic after experiencing some intolerable pain in my left arm and neck. Through his thorough actions and genuinely listening to my situation and pains, it was deduced that I would need to consult with a neuro specialist within a short amount of time. Talking with that same nuerosurgeon - he was even impressed with Mr. Anderson's actions and recommendations, telling me they did a great job managing my case. If you are considered with someone treating you seriously, and with dignity and concern, I couldn't recommend anyone better. Thanks Mr. Anderson.

I had an appointment with a visiting nephrologist with which was changed from the original…read moreappointment. The problem is the receptionist didn't leave a message. I don't live in Ridgecrest so I called the number in spite of the fact it didn't mention it was a hospital number. I was told the Clinic was across the street from the hospital. I arrived on time to the Medical Office but all the doors were locked. There was a frail elderly man trying to gain access also. I called the number and told the receptionist I couldn't gain access to the building. She sarcastically said we have been seeing patients all day. I clarified the building was across the street from the Hospital and in front of the Marriott. I finally gave up and hung up on her. Someone else called back and gave an address of a street name I couldn't pronounce and certainly couldn't couldn't spell. She told me to put the address in my smart phone. I am a senior citizen and I can't see the screen of my phone in the sun. After driving over 2 hours to get to the appointment I just had to leave. This whole epic could have been avoided if they would have texted me an address and an appointment verification. The elderly man that was there also just left. Unbelievably poor patient service. I hope the Dr is aware the poor quality of the staff is preventing him from seeing patients

I came in by ambulance and they took immediate care of me. Checked on me throughout the time I was…read morethere and did all the appropriate tests to make me feel they were researching how to care for me. Everyone was so gracious and kind. Thank you to all the members of Staff in the ER. I appreciated you this morning.

They were all very nice. When it comes to fixing ur teeth 6 months down the road. While everyone…read morewas walking around. Doing nothing!!

My husband and I have been going to Rural Health for over 10 years. We have both been very happy…read morewith the staff and the doctors. When our primary doc retired it was hard but we connected with Dr. Willis after she decided to stay. We also are happy with the specialist connected to the clinic. Most if them come to Ridgecrest. We are never rushed and can talk about our issues in details to ease our minds. Thank you Rural Health Clinic!!!

I called the main number because I have received the referral that I was told would be sent from a…read moremonth ago and I was on hold for over 30 minutes. This is the second time this has happened. The first time it was to get refills for 2 medications. I drove to the Ridgecrest office and when I told receptionist she made me check in, then nurse came out, took info down, and called me shortly after to tell me that the NP I see wasn't comfortable writing either Rx & wanted me to see Psychiatrist. I have been taking antidepressants for over 25 years, and I had no refills left. I don't know why she didn't write Rx for 1 month to give me time to see my Dr. My primary Dr. told me I had to get bloodwork first & then would write Rx after that at follow up appointment. I have been out of my Sertraline for 4 days. It is an antidepressant, NOT a narcotic. Do these people realize how BAD it is to go off of antidepressants for any length of time? That's what causes people to go postal!

Helaine Boggs - disrespectful witch. This "doctor" is the typical surgeon: she will not listen to…read moreyou because she knows everything. Are you in pain? She doesn't care. "Do you need help?" She will belittle you and tell you that you are not worthy of her time. Terrible experience and if you have her, do everything you can to change away.

I think this app is a great idea you don't have to leave your house and it's convenient it's a…read moregreat app for people who don't like to go into the doctor's office and wait in line