It's so close to my house that I rarely go anywhere else. They're may be cheaper places to get your…read moreguitar restringed (is that even a word⁉). But I love the friendly staff and they have great things to look at....ukulele and bass guitars too. Love this place.

I called looking for a new keyboard. They didn't have anything in stock, but Tim was willing to sit…read moreon the phone and talk me through all my options. Gave me a couple choices based on my need (beginner learner, but wanting a quality keyboard) and helped me get something within budget that fit my needs. Will definitely visit this business again. Shop local!

I came in with a parlor guitar to trade and walked out with some great value. The staff felt like a…read morefamily and were knowledgeable, friendly and patient -- I worked with Bobby and Xander -- and the store is beautiful and large and it seems like they are choosing high-quality stuff so you probably can't go wrong with much in this place. Out front, they have string instruments, guitars, and mangoes and stuff and then in the back they have a huge room, devoted to drumming. There's lots of cables and parts and pieces, they have cases, some keyboards, they have high-quality cables and a few woodwinds. And they have a lot of books for learning. They have a lot of Yamaha stuff here. I took my time on a Friday morning and enjoyed playing a few instruments in one of their little practice rooms. Lots of kids coming in for rock 'n' roll lessons. Parking out front is easy.

Mom knows the best!…read more So shall we go to the source, Moms Music here in Louisville Kentucky is a "must see," for music lovers. Are you a drummer? If you are or are trying to be? Look no further. They have a cool here especially for the drummer and the basics of how too? You can come in and get all sorts of different styles of how to play? For not a lot of your dough! Now how about those other things that we can use to make up the band! The guitar selection is overwhelming. If you feel the need to play and strum that guitar they can arrange that. How about just coming in to jam and listen. You can record here. Change your star and be the rock star that you want to be.

I'd try one of the other Cincinnati music shops like Mehas Music. Willis has always been one…read moredisappointment after another for me and my family. I've tried to do business with them and have never been successful. They declined a brass repair of mine at one of their instrument repair locations which is now closed, but was very unprofessional about it. Last week my 13 year old and I spent several days choosing a new trigger trombone for him stepping up from his entry level trombone. We ended up choosing one on the Willis Music website with his middle school band instructor's approval and placed the order with Willis online late one evening. This was one within our budget and checked all of our boxes plus it was new...we thought we were going to need to take our chances on a used model. Credit card was charged. I woke up the next morning to my son still super excited asking when it would arrive, and that he had already been awake two hours watching videos and reading about it. I was really excited for him. Later that morning I received an email that the order had been canceled and a refund would be issued with no alternatives offered. They said it had been discontinued, but the manufacturer still makes this model just with a new backpack style case which is the one they displayed in their listing. They ended offering to get us that same trombone we had purchased (because it wasn't discontinued), but it would be $600 more than I had paid on their website the night before. They also assured me this $600 additional was a great deal. Such a scam and a waste of time. They certainly don't attempt to make things right in any way...unreal let down for my son. I wouldn't trust them and especially their website/online ordering. This also had our budget tied up in the authorization on my card for a week. We ordered a used trigger trombone on eBay, and will be taking it to Mehas Music to have it checked out, cleaned and any repairs.

This has been our source for instrument repair for years. The repair shop is friendly, reasonably…read morepriced and quick when there are time constraints. They also run a fabulous program to rehab old instruments and make them available to students who cannot afford one on their own. We're lucky to have this gem supporting school band programs.

Had a little scheduling snafu, but it was addressed quickly. Technician showed up in time as…read morescheduled, was very knowledgeable and very deliberate in repairs to our refrigerator. Tech verified everything was working as required multiple times prior to completing all the work. Cost seemed to be very competitive from what I have seen/heard from others.

The technician who came out to look at our broken oven made a gouge in our new flooring. We then…read moredocumented the problem and contacted the company to reimburse us for the cost of repairing the flooring. They told us they would reimburse us, and now months later, we have not received any such reimbursement. Every time I call they say it will be coming, but it's been over 6 months at this point and they have not sent anything. Very disappointed with how this has played out.

Unprofessional and unreliable. For the second year in a row, we took my son's saxophone in for…read morecleaning and repair (if needed) and for the second year in a row, we were disappointed. Last year, I chalked up the poor communication and missed deadline as a fluke since it was our first time utilizing them. This year, I verified multiple times, before and during dropping off the saxophone that it would be completed in time as we had a hard deadline for band camp. We had a very narrow window between summer practices and band camp which we discussed the specific date we needed it by, complete with me pulling out my calendar, and we were assured that we would have it. The date is marked specifically on out invoice. Not only was it not completed, it was untouched from us dropping it off and it took them 10 minutes just to even locate his instrument. There was no communication that it wouldn't be completed and now we are stuck, days before band camp starting, trying to find another company to clean and replace pads - where now I will have to pay for a rental for a 4 week lead repair time since the break we had between summer practices and camp was wasted sitting at Western Hills Music. If you can't fulfill deadlines, don't make promised you can't keep. And at the very least, if you can't make the deadline you promised, communicate that to the customer in advance and don't wait until the customer contacts you on pickup day.

I brought in an acoustic guitar for setup/fret buzz. They fixed it up perfectly at a great price…read more Awesome service, good people. Ill be back.

Bass-ically speaking, these guys know their stuff!…read more When you walk in, you know you're in a die-hard Luthier zone. The smell of the wood, the shavings and sawdust on the floor, the parts hanging on the walls and the tables of work in progress says it all. I needed some tuning up on an Englehardt M1 3/4 upright of mine. I can play but I'm not a Luthier. My M1 is not the finest of basses. It's basic but solid. I knew that I wanted another set of strings on it and some tuning up of the bass itself. The previous owner seemed to get adventurous with some of his set up techniques and she needed a good professional workover. The boys cleaned up my fretboard, adjusted my sound pin, replaced my bridge with an adjustable used bridge and put on a set up used strings for me. The price for all of the work was about $600. Not bad. Now, if you're questioning the "used" bridge and strings.... A bridge for an upright bass is usually made from scratch. This can get a little pricey. The previous owner decided to "customize" the bridge that I had on the bass in a way that was not helpful. New strings can also get very expensive as well. I told the guys that I typically pluck but, on occasion, I like to bow. They set me up with a used set of flat strings that work beautifully for both. Not only that but the previous strings were chewed up and eating the fret board. Also, the former strings were more of a round wound type that were tearing my fingers up and would not bow for anything. The set that they put on there was perfect. In all, I was extremely happy with what they did. The best part is that they had it done in a just a few days. Now, this turnaround time won't always be that fast, but it was a huge bonus for me. Here's probably the best part of the experience. These guys are Craftsmen. They know what they're doing and they know how to explain what they're doing and why they're doing it. I learned more about the construction and inner workings of my instrument, during the drop off and pick-up, than I had ever learned before. They were extremely friendly and helpful. Overall a very educational experience. Would I go back? 100%. This is the number 1 place that I would recommend, as it was recommended to me, and I had a great experience. They are professional, friendly and do great work. Whether you have a $500 instrument or a $50,000 instrument, the Luthiers at The Bass Cellar will treat you and your instrument right.

This shop is so friendly! Bill has been doing all my bow re-hairs and repairs/tonal adjustments on…read moremy violins and violas for years and his work is the best. The work is done quickly and professionally and they are really good about communicating with you--and the pricing is very reasonable when you consider the skill level required for the work.

Took an old guitar in I was gifted to be restrung. Guitar was in relatively rough shape... hadn't…read morebeen touched since the 70's. I left the store with what appeared to be a new guitar. I believe who I worked with his name was Freedom. My hearing is quite poor so my apologies if I heard wrong. First time in the location and won't be my last. I was treated like family. He made my guitar look brand new compared to the condition I brought it in and did his best in the short amount of time he had it. Very professional, very friendly. 10/10 experience.

What happened??! I generally shop during the fall for holiday gifts, and the friendliness is dead…read more Couldn't get anyone to even make eye contact. The selection is meek with mostly basic guitars then excessive signature models. There's minimal middle ground. The guys that were here like 8 months ago are all gone. The bathrooms are gross as well. This is super sad.

Mehas has been in this building since 1976. It is iconic. I've see shops in the area that have…read morepostcards or photos of the store with its sign for sale. I remember going here when I was very small so my sister could have music lessons. It looks just the same. Mehas really does everything. They have a music school. They rent instruments for school kids. They do service and repair. They have Jam Camps. And they don't chase you down as soon as you enter like a lot of guitar stores. Yikes. I think they also order some things for customers. You'll have to ask details on that. I have no specifics. The building is in Historic Downtown Hamilton. The building originally housed a Fitton and Brother store. The lower level was a saloon in the late nineteenth century.

The employees in this store are authentic, extremely helpful and friendly. We did not purchase or…read morerent any instruments from them today but I would in the future and would highly recommend them. They did not try to push us into a purchase or their preferred purchase but rather provided tons of information on various options allowing my wife an I to make informed decisions.

I was browsing for a piano and went into the store. A lady named Cheryl and Kathy both helped me…read more They were very cheerful and very knowledgeable. I'm still considering a purchase and taking lessons. I'll definitely come back to Kathy's when I do!

I would not recommend Kathy as a piano instructor. She does not care about a child's feelings. She…read moreis more worried about being a perfectionist than the needs of the student. She belittled my child at every session. She should not be allowed to teach children. I wouldn't even give her a one star rating!

Sent the guy a email . Never responded. Waited 3 days. Called him and explained what I needed done…read moreon my 12 string electric guitar. I was speaking with him and then he's just said nothing. I waited 3 sec or so. Said HELLO! He says um, what? I don't understand what you mean. I needed an intonation on the guitar. You'd think I was interrupting him an he gave me no reason to deal with him.

From the owner: Stringed Instrument Sales & Repair. We're Dealers for:…read moreFaith, Breedlove, Boucher, Gretsch, Recording King, Loar, & LR Baggs to name a few.