Jonathan was our salesmen, welcomed us as soon as we walked in the door and helped us find the…read moreperfect mattress. He showed us everything in our price range and answered any questions we had! I highly recommend Jonathan at Sleep Outfitters!

Bret was awesome! He helped out with a last minute need! Totally recommend! Thank you!read more

I recently purchased a Paula Dean sectional sofa from Chuck's. Darlene the sales person was very…read morehelpful, she was very informative and was not pushy. The delivery guys were very informative and very very professional. I highly recommend anyone purchase furniture from Chuck's I would defiantly shop there again.

This is a two separate occasion disappointment. Back in 2014, we purchased a mattress that…read moresupposedly the factory caught fire. The mattress took I believe 4-6 months to actually come in. They never called to let us know it got delivered to their warehouse and sat there an additional few weeks. They couldn't deliver promptly because the mattress was too heavy. We had to rent a U-Haul to get it ourselves. 2023- We decided it has been awhile we will try again. We found the couch we wanted. We were urged to wait for the sale. The sale came 4 days later as we took 3-4 trips to pick out a fabric. The night we placed the order, the sales woman called the rep of the company to make sure there was enough fabric to prevent delay and was told production would start immediately. Good news- were told 4 weeks as the fabric was in stock in the amount of yards available. Perfect ! Our only stipulation to getting custom was to make sure timeframe was reasonable. We told her this multiple times. Well at the 3 week mark asked for an update from the sales rep, no response. Called the store myself and, I was told it was in production and would be another 1-2 weeks. Called the following week at 4, was told it was just went into production that weekend ?! Okay how is that possible. Called week 5, couch is built but waiting on fabric that won't be in until week 6. As I try to be patient and explain this was not explained to us by the sales rep and we would have bough the in stock floor model for this timeframe. Sales rep calls me to tell me I was lying and she never said that?!? I'm like that's insane. You told me and my husband 3-4 weeks as again we didn't want a long timeframe because of holiday plans coming up and we only agreed to customer because of the time frame. We asked to speak with the manager. The Manager was supposed to talk to owner. We have yet to receive a call back yet or even an update. This is unacceptable. All the service was amazing until they were unable to keep their word regarding production and their service and attitude went south. I would not recommend this store.

We had been looking for a new sectional for a while. We went to the national and regional chains,…read morewere very disappointed by both the quality of the furniture and ridiculous pricing. We really liked everything we sat on, and prices were right on our budget. Small but friendly staff genuinely happy to get your business. At time of review (June 2021) shortages of products of affected this industry, but they actually had product available which is a step up from the national and regional shops. We were also really impressed with the dining room selections as well. We'll be back for that.

I don't buy furniture very often but this is the only furniture store that I have bought from that…read moreI will gladly go back to. The owners are very nice and are there every time I've been there. They have a great selection of furniture on display and handle many quality brands. I'm not crazy about spending money on furniture but until my wife decides we never need to buy any more (never going to happen) I'm glad to have a decent place to do business with.

We were looking for a mattress for our college kiddo. We checked Sam's Club, but the reviews on the…read moremattresses they had weren't fantastic. I had heard of The Mattress Guy so we ran over there. You can test the mattresses as he has all of them set up right there. They happened to have the mattress she liked in stock and we walk out with it 10 minutes later. Easy process. I would definitely check it out.

Exemplary customer service! Marvelous price on my brand new 8-in memory foam mattress. Free…read moredelivery! Craig is a super nice man and has gained a customer for life! Do yourselves a favor and Skip everybody else and go see the mattress guy of Morgantown!!

Love Ollie's! Huge inventory! Lots of books, toys, appliances, groceries, and seasonal items. They…read moreeven have rugs and mattresses. Great prices and friendly staff.

Always a pleasure to shop here.Has the ambiance of a Salvation Army thriftstore, but the…read moremerchandise is new.Shopping here is "like a box of chocolates ".You never know what you'll find! I love Shane who is one of their current younger employees. He's very polite and helpful.I treat myself to an occasional store meander . Sometimes with no purchase intended just to see what they have.Ive never been sorry yet!

A great place to do business with great people! Very nice Christian folks that sell quality…read morefurniture with great customer service. I will be a customer for many years to come!

Totally recommend Mattress Warehouse. Especially because of the people - Matt and Kat were the…read morebest! We tried so many mattresses and Matt was so patient with us and gave us great recommendations. We're a tricky pair because I like firmer beds while my husband likes really soft ones! It took us a couple days to make a decision but once we did, Kat took great care of us. We're sleeping well so far on our new king bed! Oh and delivery was a breeze - on time and quick!

If I could write a review with 0 stars, I would. I ended up buying a mattress, bed frame, pillows,…read moreand mattress protector from Mattress Warehouse in Lavale. I ordered a Queen set. On delivery day, I received a queen mattress, a king bed frame, a king mattress protector. The pillows were correct (how can you screw those up). I contacted the store and was told to just put the mattress on the floor, it would be ordered and delivered the following Wednesday or Thursday (I can't remember the exact day). I never got the call the night before for the delivery, so I contacted them the day of alleged delivery and they told me it wouldn't be delivered until next week. It wasn't ordered. So I finally received the correct bed frame, but 2 months later, have not received the mattress protector. I was told the mattress protector was ordered and the manager (Cat, who placed the initial order) said that she would personally put it in the mail and have it delivered to my home when it comes. I have attempted to call Mattress Warehouse in Lavale, many times they do not answer the phone. The couple times they did answer the phone, I was told, its on backorder, or I will have to call the manager, she is off today, and I will call you back. I never received the call back. I have attempted to contact the store at different times of the day, no answer. I have even called every hour during their hours of 10am-9pm-no answer. I have contacted customer service who gave me the number for the regional manager (Winston). Winston has been contacted, I left messages for Winston, Winston never returned my calls either. Customer service at one point told me that the mattress protector wasn't even ordered. I now have the number of another manager, who I have called and left a message for, still waiting on this phone call. Overall, if you would like a great experience and would like the correct sizes ordered, don't go to Mattress Warehouse.

My family has been shopping at OMF for years . From the moment we walked in, to the day of…read moredelivery, our experience could not have been better. We were purchasing a new mattress for our 13 year old son, the salesman Myron at the Robinson location spoke to my son , asked him the questions on what he wanted, had him try out a few mattresses to see what he liked, made him part of the experience.Explained how things were made and how he needed to turn the mattress. Fast delivery and very courteous delivery men. I highly recommend always using Original Mattress factory.

We are repeat customers. We appreciate a handmade mattress sold to us with a minimum of nonsense…read more We know what we want - a fresh, orthopedic grade mattress. Quick delivery and setup, plus removal of the old mattresses are a plus. Myron at the Robinson shop is a gentleman in the true sense of the word and is a pleasure to work with. I cannot imagine going anywhere else.