This place is so great ! There's a ton of items in my wanna-go-back-for list. I loved the selection, loved that they had a (Glossier) dupe milky jelly type of facial cleanser! Did not love that it seemed to be the most unreasonably priced item in the whole joint. $4.50 for an OUNCE!? When I broke down the math, it's more expensive to get the dupe from here than the actual Milky Jelly Cleanser straight from Glossier. Upon entering I immediately recognized the lack of a greeting when I came in, no one asked if it was my first time or explained how the shop works. Other than that, I loved it! read more

Attended a refill madness event at work. They went into great detail how everything they use are eco friendly and locally made. We were given rose, jasmine, lemon, rosemary, lavender scents to make our own spray and body scrub. Super easy to follow instructions and helped us with questions along the way. Don't be greedy w the scents and read the instructions or you'll get a really potent spray! This is a great place for group events, bday, or a date! read more

What a cute store! Love that this is so close to my new apartment (literally walking distance). Conveniently located next to Pushkins and the Co-Op. So far, I've filled up a hand soap and lotion for my bathroom. The yuzu lotion is literally perfect because it's for hand and body; it smells divine! The soap we got is unscented and has aloe for my husband's CRUSTY hands :). Overall pleasant experience, just bring your own container and have fun! read more

Refill Madness - Our containers we refilled! - Personal Shopping Near Me - Sacramento, California

Here's the thing about refill madness as a customer that's been purchasing from this store for about 6 years at this point, the customer service is really bad. They will hardly welcome you, never ask you if it's your first time in the store in order to educate you on how it works, they won't help you with finding your products or make friendly conversation. That being said, the products are awesome, The business model is fabulous and sustainable, and I will continue to patronize this business because it is better for the environment. The one time I went and felt welcomed and had a nice conversation with the person checking me out was when the owner left her teenage daughter in charge one time, but she doesn't even work there and she's a teenager so I'm not sure how a kiddo is nicer than people being paid. Yes I do recommend refill madness but only if you're not sensitive. read more

I always enjoy exploring unique shops and boutiques. I love the concept of this place in particular because it provides and promotes products that also support our environment in a sustainable way. If only more stores could be like this: decrease throw away containers with less plastic garbage taken to land fills. The whole store carries a variety of useful, everyday supplies from laundry detergents, bath soaps, dish soaps, shampoos, lotions, useful household items, pet supplies and gifts. You can bring your own clean containers to refill or purchase what they have available. I can't say you will save money here or know what kind of ingredients each product contains, but if you are serious about saving the planet, paying a little extra to support a shop with such well intentions, should be worth the price and extra effort! Recycling has become an important part of my life, so this small business definitely deserves recognition! read more

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I LOVE this place. This year I decided to streamline my product containers to these brown ones so I was hoping to refill them in bulk. When I found this place it was like hitting the jackpot! All the products are top notch clean ingredients, pricing is great, and they have such a wide assortment of refillable products! I keep finding something new I want to refill each time I go. read more

Refill Madness - A couple of my refillable shampoo and conditioner bottles - Personal Shopping Near Me - Sacramento, California

All good, nice selection, okay prices. At checkout they seriously asked for a tip with that fun turn of the tablet while glancing at the ceiling! It's retail! You're a sales clerk! I pay extra for you to do your job of ringing me up? read more

This shop is so friendly and really knowledgeable. I really wish more of these shops exist but happy to have found one we can return to! I haven't calculated if we will be saving money or breaking even here but with disgusting amount of plastic wasted, I'm very happy begin refilling. I didn't get a photo but the recycling section in this shop made me happy too. Bring your old toothbrushes and wine corks etc for proper disposal? HOORAY! read more

Refill Madness - Refill menu as of 4/2024 - Personal Shopping Near Me - Sacramento, California

The shop itself is very nice, but the customer service has been disappointing (with some exceptions). After shopping here for a few years, today's unnecessarily rude interaction was the final straw. I will not be returning, and will be looking to spend my money somewhere else where I might be treated with a little more courtesy. read more

Wouldn't refund me for floss that broke between any two teeth I tried it on, 'cause no receipt. They weren't questioning whether I bought it there; just kept insisting "computer won't let us do the refund without a receipt". I've owned my own business; when a customer comes to you with a complaint, they're doing you a favor, and you just make it right, one way or another. read more

Refill Madness is a gem. If you're looking for natural products or looking to minimize your carbon footprint this is where you want to be. They have pretty much everything, moisturizers, lotions, castille soap, toner, shampoo/conditioner, body wash, dish soap, laundry detergent, the list goes on. How it works is you bring in an empty bottle or container (they also have bottles/containers for sale), they weigh it, then a staff member refills your container and weights it again. The prices are very clearly marked on the product so you know how much you're paying and is typically priced per ounce. There's samples so you can test/smell most of the products before you buy. They also sell locally made bath bombs and soaps, among other things. There's also reusable products like straws, bags, utensils, baby products, you name it. It's a great little shop with super friendly and helpful staff. This is right next to Pushkin's bakery on 29th Street which is a high traffic area. I recommend going down S Street to get parking if you can. Check them out for yourself, they have a wide variety of product and the price is comparable or less than what you would pay in a store. COVID Update: They are limiting the number of people in the store and require all customers to wear a mask. The staff all wear masks as well. The store is pretty small so you may need to wait if it's really busy. There is also hand sanitizer available to use and for sale. The hours may change so make sure to check their website/social media to make sure they're open. They also take card. read more

Refill Madness. Madness indeed! I am crazy for this shop. Great business! Refill, reuse, recycle. Ya! This shop is stocked with a good size variety of eco friendlier dish soap, laundry soap, household cleaners, hand soap, body lotions, and shampoo/conditioners. I'm sure I probably left something out. Anyway, the concept is to bring in your empty containers to have them refilled with the products. Or purchase a container. They carry new plastic or glass containers along with cleaned reused glass jars. They carry my favorite laundry soap ECOS in three different scents. Great! I brought in a clean previously used plastic detergent bottle for a fill. They weighed it empty. Than they weighed it with the product. The staff does the filling and will ask you how full you want the container. Easy peasy. Pricing of the products is comparable to the big red bullseye store. They take cash or card. The staff is helpful and knowledgeable. Love that. No awkward strangeness as you walk in. The interior and the inventory is displayed in a quant charming boutique style. Very cute. read more

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My partner and I like exploring new refill stores in new cities and this was our first time here while passing through Sacramento! There were tons of options for refills, and the sales attendant did the full refill service for us. The options were almost overwhelming so I get why it's called refill madness now! The sales attendants didn't seem friendly at first (maybe they were just super busy) but once we started asking questions they were really nice! Otherwise, the store was super easy to find and very clean and overall a good experience! read more

Refill Madness - Three sisters apothecary bar soap - Personal Shopping Near Me - Sacramento, California

The manager was beyond helpful. The options are vast here, and she did a great job getting us started :) This shop is dope! My girlfriend spoiled me today to some pretty neat stuff like a body wash bar, some essential oil for washer balls, and a CBD roller. Will be def coming back! read more

I was so excited to come here but, the customer service is extremely lacking. I've been following the store's IG account for months but, because of Covid & because I live out of town, I waited until I actually had some business in Sacramento to visit. They have a max policy of 4 people right now because of Covid - completely understandable. The door was closed so there was no way of me knowing if there are four people or not inside. I step in and was greeted by one lady, didn't catch her name and was yelled at by another that they're at max of four people. It was extremely embarrassing!! I have anxiety BTW. The store went dead silent and everyone was staring at me. I just turned back around and waited outside until a CUSTOMER told me there was room now. A CUSTOMER. She didn't even have the proper customer service to tell me herself. I honestly should have just left. Onto the actual store and products. I love the concept of the store. I saved lots of empties to take with me. The lady that greeted me was kind enough to explain how everything works after I told her it was my first time there. I really wish I got her name but she's Asian? I could be wrong but she helped me refill my lotion after I decided on which one. On my way home, I regretted not getting the EO French Lavender refill ha...I was definitely holding a grudge. They have a decent selection. The prices aren't bad. The lotion prices are about $3-4 more than what they would be retail price. The hand soap is worth getting for the price, 11 cents per oz. They have a nice selection of other products. There were some items that I was thinking about getting such as the boba straws and cbd treats for dogs but, I will buy them elsewhere. Didn't want to spend much money after my first encounter. read more

Super cute shop near the co-op and Temple! The staff were super helpful and accommodating even though they were a bit busy. My friend and I went in and we took forever to decide but they were super patient. Everything was reasonably priced. There was some expensive products but there was always a cheaper alternative. My friend and I will definitely be back! read more

Updating my review: This morning I visited the store to get dish soap. (Also, If you read my last review, a friend came with me last time I was here. She informed to me that she visited refill madness again and their staff was surprisingly good.) Well, this morning I can say that indeed, it seems like they changed things around for a more positive outcome. I noticed there was a new employee and she was super helpful, welcoming and overall doing a great job. Well done Refill Madness! read more

Refill Madness - Personal Shopping Near Me - Sacramento, California

Really grateful for this store and the options to allow you to produce less waste. I've been refilling our laundry detergent, dish soap, and more recently shampoo and conditioners. They have a good selection of other items, the only bummer is you can't really sniff any of the things that smell so don't really know until you get home if you can stand the smell or not ;) read more

I love the concept of this store since it is all about reducing waste which is so needed right now. I have been wanting to come for a long time but just haven't made it until now! The customer service was very good but almost a little too good. They kept asking me if I was ready to do my refills but I kept telling them I was just browsing. They also wanting to start ringing up my items while I was still shopping. They explained you can bring your own bottles or buy refillable bottles there it they also have sanitized bottles you can have for free that people have donated. They have lots of natural products that are free of toxic chemicals. They also have other eco friendly products such as wooden toothbrushes, compost buckets, and reusable plastic wrap. Highly recommend if you care about saving the planet. read more

My favorite place to shop in entire Sacramento. Thanks for their efforts to promote zero waste, refill, reuse, when recycle doesn't really entirely happen in real world scenarios. The items I normally refill from them: Liquid hand wash, laundry detergent, dish wash, cooking oils (used to have avocado oil but not anymore so I got grapefruit oil instead, at least it's still high burning point.) they don't advertise the cooking oil though, I am not sure what others use them for, perhaps baking or some other DIY project? I have also gotten Himalayan salt, neem oil, epsom salt from them before. They carry a ton of eco-friendly and sustainable products. If you care for the environment, please stop by and check them out. You will be surprised how many practical ideas you can learn from here. Always good friendly customer service. Very fast response when messaging them through FB. For refill, I feel the price point is generally quite reasonable. Other merchandise could be on the pricey side but just go see and have fun exploring. We need more caring stores like this in town. Tip: Get your frequency card for 10% off after 10 stamps. Love how they swap the card and reuse it instead of tossing them away. read more

I adore the concept of this place. I've been trying to be more eco-conscious lately and I'm so glad I stumbled upon Refill Madness while out running errands in Sac. Clearly I haven't been doing my research, because I never knew refilling old bottles was an option in the first place... Such a strange, novel idea, yet absolutely logical. This place is packed with opportunities to go green-- the walls have flyers promoting charities & their shelves tout eco-friendly goodies. I feel like they're genuinely trying to raise awareness for their cause, especially since the staff was so enthusiastic to explain their store's mission. Spending a few minutes chatting with the girl at the counter led to eye-opening conversations about plastic use in the world. Not to be super cliche or pretentious or anything, but I felt a stronger urge to be a conscious consumer after my short visit here lol. Quite a bit of incentive for me to come here, actually-- I was surprised to see that even my go-to lotion (Shikai) was stocked here, cuz nobody I know uses this brand LOL. There's a variety of other products too, and I believe they try to stock eco-friendly options that could serve as alternatives to my existing ones. This place is really a little treasure to be had. Not sure how much price differs between refilling & buying new products, but I'll likely be back to check. read more

I noticed when Refill Madness appeared between Pushkins Bakery and Revolution Wines but I didn't look into it. Their board on the sidewalk would remind me of their existence. It is a cool concept. You bring in your own container or buy one there and you can (re)fill them with dish soap, hand soap, shampoo, conditioner.. etc. I saw bath bombs. They have essential oils.. This, theoretically, eliminates some waste a person produces. Instead of buying a new bottle and throwing the used away, you could just go to this store and refill your container for cents per ounce. I don't wanna create more waste and I was out of dish soap and I've been meaning to go here.. There were recognizable brands in bulk that you choose to dispense into your bottle. And now I don't have to keep buying new packages of products. Refill Madness is a resource that I should've tried a long time ago. read more

Refill Madness - 16oz. Glass Bottle $4.99 - Personal Shopping Near Me - Sacramento, California

I was excited to try this place because I think the concept is great. My daughters have gone several times but I live about 45 minutes away. They warned me that the customer service is terrible and that, finally, they're not going back but I had saved empty containers and just really wanted to try it. They really weren't exaggerating, they are SO INCREDIBLY RUDE. I'm not sure why or what their problem is. It's such a bummer because it's such a good idea. Unfortunately, I won't be back because of their attitudes. read more

Such a wonderful concept! We've been here many times for hand soap, lotion, oil, shampoo, conditioner, etc. We were able to bring small bottles and trying different floor cleaners which was perfect. We enjoyed the CBD bath bombs, candles and solid soap products both for our own use and gifts. We have learned to call ahead before going as they are occasionally out of favorite scents for lotion, dish soap, and hand soap. read more

We love to recycle and promote same. These folks fit the bill perfectly by offering liquid soap refills!

This shop is absolutely awesome! I love seeing businesses that support living a sustainable lifestyle. The associate that helped us during our visit was prompt and knowledgeable. They carry a variety of products including some cbd items. Would love to come back and shop here again! read more

This place is incredible! Better selection than I've seen at other refill stores. Also free containers that they sanitize. You can bring in your old ones to donate containers as well. Affordable prices. Less than buying in store a lot of the time/for many items. Clean ingredients. Really happy to see this place becoming more popular and people reusing packaging and putting less plastic in landfill! read more

I have been wanting to check out this store for a while. I was lucky enough find parking right in front. I am all about reuse & recycle so this store was just what I was looking for. I refilled a lotion bottle with Shikai (sp?) That I usually pay too much for at other stores. As I run out of other products I will refill here. They have everything from laundry detergent, hair products, body wash, even 50spf sunscreen. The staff was friendly and helpful. They fill the containers for you. I was there at lunch time on a Tuesday. The person helping me said it gets pretty busy on weekends. A big plus: it's next door to Pushkins. I'm not gluten free but, they have yummy sweets! Multi purpose shopping with a coffee place, wine bar and food coop. read more

I am so sad I didn't come here earlier! This place is so great. I finally needed to replace a bunch of things is my home and I came here during an afternoon and the two employees there were very sweet and helpful. They take any containers for refill and they had some free donated containers as well as well as some that were being sold for, in my opinion, very reasonable prices. A lot of their inventory is cheaper than buying online and some of their refills are cheaper than if you were to buy a less sustainable alternative. Disappointed I didn't try this as soon as I moved to Sacramento but happy that I can start going regularly! read more

Great products and customer service. I'm committed and will continue to change my lifestyle with the help of this great local business read more

Refill Madness - I got this dispenser and the refillable soap from Refill madness. Win! - Personal Shopping Near Me - Sacramento, California

I was excited to go here however customer service was definitely lacking and I feel like the one helping be was quiet rude this was only my second time but it deters you from coming back. Cute idea however customer service is rude and for that I will probably not be back anytime soon read more

Love their professionalism, knowledge, variety of products and most of all dedication to saving our planet!

This place has a lot of great products to choose from. I like the concept of refill madness but it is not cheaper to refill hereI still go here to get my soap refills since being eco-friendly is important to me personally, but fair warning to anyone who thinks refilling will save them $$$ read more

I love this place because it helps the environment. I brought my old containers and the person refilled it for me. I love the candles and other items you can purchase there. read more

We use Refill Madness for all our candle, shampoo, conditioner, body wash, dish soap, etc., refills. They have great products and we love making less waste in our daily lives. The staff is friendly and the vibe is chill. Would give them 6 stars if I could. read more

This is a cute little store where you can buy bath and body and cleaning products in bulk. I love the idea. Back in the bay, you can do that in most health food stores, but they have a huge selection of products to choose from and this makes it nice. If I lived in Sacramento, I'd probably go regularly. But they provide a wonderful service for people who want quality products and want to stop using so much wasteful packaging. read more

Good concept, horrible customer service. I did not feel welcomed there. Very bland interaction with employee and came off as hostile and irritated when I asked about a tester I'd like to buy. Wont be returning read more

My first time there was a great one. I plan on returning in the future. I was able to refill my 32oz shampoo bottle with some decent product. I found some dryer balls and much needed epsom salt. Next time I want to bring my large pump lotion container to fill. They have a nice selection of lotions to choose from. I drug my in-laws with me and they enjoyed the store. The two ladies were very welcoming and eager to show us the ropes. I have heard in from friends that staff was rude but my experience the other day was very warm and inviting. I really like they have programs to recycle other products. I have attached photos of their recycling options. I would definitely recommend this place. It's a way we can take a step to helping the future. read more

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I was very impress on what were available to get. The person was very informative and offered me suggestions which I definitely took. I will definitely be back to get more items and try out newer ones. read more

Refill Madness - Personal Shopping Near Me - Sacramento, California

This store is amazing! I've been coming here for a few years now and I'll keep going forever. It's super easy, quick, and they have great prices! On my last trip I refilled a bottle of laundry detergent and a soap dispenser and I was blown away by the price. I looked up the same soaps in the exact same sizes at Target and found out that Refill Madness was about $3.00 cheaper! I got to save money and avoid purchasing more plastic. Such a great deal! I'm so glad there is a store like this in Sacramento! read more