I want to say Candace is an amazing lash stylist! This is my second lash lift and tint; pleased…read morewith results. She is a professional that makes my long lashes look fabulous. While the booking system at Lash Lounge needs improve, finding the right lash tech makes it all worth it.

I got hybrid lash extension at Shiloh Lash Lounge on 4/17/26 with "Senior Stylist" Jhave' B. The…read moreappointment went fine & she was nice. I paid, tipped & went about my way. By midnight, AT LEAST 20 fans had fallen out. I arrived at Lash Lounge the morning of 4/18/26 (They DAY OF my birthday & brunch, which is exactly what I was trying to avoid, hence why I came yesterday for the service) to get this resolved and despite their opening time being 9am, they were not open & I stood outside in the cold, calling 3 times & leaving 1 voicemail, until 9:18am and they still were not open. I then went go sit in my car. I finally saw a light come on about 5 or so minutes later & approached the entrance again. The door was still locked. The front desk receptionist had to come unlock the door despite it being business hours, which I'm pretty sure is a violation of a code in itself. After explaining the situation & her calling the manager. She returned and initiated a refund, which is all fine and dandy, but I still have a "full set" of lash extensions with spaces and gapes all over. The front desk receptionist then tells me the "senior stylist" that did my lashes won't be in until 10am & she has a 10am appt with no openings today except for MAYBE being able to squeeze me in at 1pm. She then goes on to tell me that I wasn't even a candidate for lash extensions but the stylist did them anyway. Would I not be wise to inform me of that? Especially since I've gotten lash extensions HERE AT THIS VERY LOCATION multiple times & have never been informed of this NOR had an issues with my lash extensions. When Jhave got her she came out front (The kindness from yesterday was no longer present which seemed to rub off on the receptionist as well as our interaction leading up to this was completely fine. She had up to this point been very kind & helpful. She actually looked appalled when I showed her the photo of how many fans had fallen out) and said that "They informed me of your issue. I wouldn't know if it's an issue with me. It could be the humidity." She then went on to blame me stating that I move/fidget during my appointments (I don't move my head, I fidget with my arms/hands due to personal & medical reasons) and that I got up to use the restroom during my application (again for personal/medical reasons which I DID IN FACT ask her if that would be ok/if it would affect anything). I explained to her that these EXACT things have taken place at all of my appointments, as I made them aware of at my VERY FIRST appointment at Lash Lounge Shiloh over 2 years ago with a lash tech by the name of Kelsey! My 5 star review is actually still up! I shouldn't have to air out my health battles in a Lash Lounge lobby. I then asked Jhave what the actually issue was because the receptionist told me that I was not a candidate but the service was performed anyway. Jhave then told me that this was in fact, not correct information and the receptionist mixed me up with another patron (another mistake/misinformation on their part). I now have to cancel my birthday brunch. This is not how I imagined or planned my birthday this year.

Friendly staff and nice ambiance. Good experiences and feedback from my entire family will keep us…read morecoming back.

Went for my first spray tan today, Lauren was so sweet and made the whole thing feel more…read morecomfortable! Beautiful spa and great service!!

Tammy does a great job with my hair. Cut, color and highlights! Love it. Always looks great and…read moreshe has great prices!

Loved the cut and color! Just perfect! Glad I found her on this site. She is talented,…read moreprofessional and pleasant!

Fantastic salon!!! Cute and trendy atmosphere! Great foils and colors! And they even have tanning…read more(and a ton of options for tanning!)

Huge thank you to Lily! She was able to let me schedule my appointment on her usual day off and…read morepick whatever time I wanted for Lash Extensions. I came in not really knowing what I wanted and she worked off of what image I had in my head. I left not 100% satisfied and she let me come back 2 hours later and she completely redid my lashes exactly how I wanted them. Quick, good quality, and easy to talk to. She really does stand behind her work. I'll be coming back!

I requested an almond shape with a very natural look and a slight french tip/ombre. Steve wound up…read moredoing my nails and provided exceptional conversation. He was also the one who picked out all of the colors used - I think he did a great job finding a perfect natural shade to match my skin tone- and even suggested a sparkly white for the tip. I will definitely be going again! The recent renovations to the space definitely gave the atmosphere a much-needed facelift and the staff is so friendly and welcoming.

Steve did a fantastic jobs on my nails and I will be back!!!!…read more Tami

I've been here a few times with excellent results each time. It's clean and organized. The massage…read morechairs feel wonderful and my toes look great!

I checked in around 4 p.m. for a gel manicure and pedicure. There was no wait because there was no…read moreone in front of me. The service technician I was handed off to appeared to be a minor, and therefore likely not licensed. He failed to clean the nail bed completely. He seemed more concerned with the gloves on his hands than actually massaging my feet and legs. The senior professionals did not give him any guidance and were on their phones the entire time. Additionally, the tech had earbuds in and kept checking his watch. These services normally take an hour and a half. Mine took 2+ hours. The environment was not clean or organized, and therefore not relaxing.

Go see Tammy Kiefer for all your hair needs. Been going to her for years. She's the best!read more

Just had my first facial here with Michelle! It was fantastic...Michelle is great...gentle yet firm…read moreand makes your face glow and feel so smooth and clean! And a fantastic message included in the Facial II. They do a lot of things as well as the facials....messages, nails, pedicures, hair, etc...everything beauty and their prices are reasonable too! Perfect environment and wonderful staff.... give 'em a try!