I have an absolutely paralyzing fear of the dentist. I went there with a loved one for support. Yes…read morethat's right I'm a grown adult and I needed my mom to come hold my hand that's how bad it is.From the moment you walk in they are very nice and welcoming. Tara took me back and was great. Then came time to see the dentist........he was very kind and respectful of my issue and intense fear. He truly put me at ease made it a better experience and took his time with a care plan for me.

Dr. Neibauer went above and beyond in helping me with an emergency dental issue. I can't thank him…read moreenough for his responsiveness and overall care. Highly recommend to anyone who wants a great dentist!

Love this doctor! Dropped by to share a dozen Krispy Kreme's with the doc and make a cleaning…read moreappointment. Next thing you know, my butt is in a chair! Dr.GSD is getting it done! Thank you Dr Neibauer, Tiffany, Marie, Laura, Tara & anyone I forgot

My dental visits are always pleasant and the staff are friendly and explain everything. That is so…read moreimportant to me. Dr. neibauer is the best Dentist. I recommend this office highly

OMG--from the moment I first stepped into the office, I was greeted with truly high-touch service…read more Every step of the way, each team member did a remarkable job, taking the time to clearly explain all the details, recommendations, and options--without any pressure. I highly recommend them! The only downside of giving North River Dental Care such a great review is that it might take me longer to get an appointment--LOL.

They kept my $150 deposit after I mistakenly missed my appointment. Following that, they called…read moreanother patient that I know attends their practice and offered them the appointment slot so in theory, they are double dipping. I like the dentist, I think he is very good at dental work but having no grace for mistakes is appalling. Consider charging a missed appointment fee instead of taking someone's entire deposit.

I've been seeing different dentists for decades and quality dental is the first one that has…read moreconsistently discussed other health concerns such as a skin tag on my head to name one. Top notch caring professionals that truly represent their name "quality" . Go to the best bc they have me forever!

From the owner: Quality Dentures of Fredericksburg was founded and operated by Dr. Joshua Swanson, DMD in 2009 in…read moreWoodbridge, VA.

I'm not a fan of dentists but Dr. Scott Shirk is kind, spends quality time with patients, answers…read moreall of your questions and is genuine! I have to change my opinion. He's real! He's done a lot to make patients feel Covid safe and I actually relaxed! The office is being redecorated; with comfy chairs, a frig filled with bottled water, gorgeous paintings and a professional staff. I really liked Nikki and don't remember the other lady's name who took my temp and also X-rays. I would recommend this office to anyone who finds dental offices a bit scary... I'll look forward to my next visit and that's a First!

I came across Dr. Shirk's office through my dental insurance's website. After dealing with a hack…read moreof a dentist in Fredericksburg who did nothing but damage to my smile, I gave up, and went on a search for a new dentist. I'm glad I found Dr. Shirk . I had a front tooth crown that I had been waiting for from my previous nightmare for over 4 months. Dr. Shirk assured me that we would get it taken care of with a local lab to match the shade. After a few tries (not the dentist's fault) but the lab, the lab finally got the shade right. Dr. Shirk would not stop until I was happy with the outcome and the shade matched to the rest of my teeth. I must say, I am impressed. Customer Service is very hard to find these days. Dr. Shirk goes above and beyond for his patients from my own experience. His assistant, Alex, is wonderful as well. I love walking into a dentist office where it's clean, the workers get along and are happy, and the dentist himself actually cares about his patient. You'd be crazy not to give Dr.Shirk and his office a try. He is a true definition of someone that takes pride in his work!

I loved going to Dr. Zain's office. It felt like a home in the waiting room which calmed my nerves…read more The staff was very accommodating as well when I needed an x ray. I had to bring my baby and one of the nurses waited with the baby in the stroller. This was very kind! I couldn't recommend them enough! They made me feel like they cared and took the time to show me the scans and talk to me.

I highly recommend Serene Smiles for your regular dentist! I've been a few times now, and every…read moreexperience has been wonderful. Booking An Appointment Part of the reason consistently taking care of my health is difficult is because navigating websites, setting up accounts, loading information, calling phone numbers, consulting various sources, etc. is mentally exhausting. Serene Smiles makes it SO EASY to book online. Now that I'm a regular, I've also taken advantage of being able to text their number to set or reschedule appointments. I also love that Serene Smiles texts me my appointment information and reminders. It truly couldn't be easier! Your Comfort Is Important Before my very first appointment, I shared during my booking experience that in the past I've had dentists who have grabbed my mouth and roughly poked around without me knowing what they were doing. I shared that my preference is to know what they are doing and why. Serene Smiles exceeded my expectations in every way, first with Sarah as my initial hygienist, and then with Kaitlyn. Both Sarah and Kaitlyn were so kind and patient with me - they explained what they were doing and why, showed me the tools, told me what they were doing, and told me there were some alternatives if I felt discomfort. They consistently asked me if I was comfortable and overall made me feel very cared for. Dr. Zain is also very gentle, and he goes out of his way to explain everything you need to know about your teeth and facial muscles. He also doesn't push unnecessary treatment - he prefers to try less intrusive options and wait to see if there's improvement. After my first appointment was so wonderful, I encouraged my spouse to give them a try, and he has had the same experience. Now I will encourage you to give them a try. You won't regret it!

If it could go lower than a START I would!…read more Be Careful make sure when they say sign for medical records to be released that they are not try to scam you and your insurance. charge my insurance $1000 then say I have to pay a $1000 before I leave even though my insurances covered full cost of tooth pulling. even gave me paper try bill me for the $1000 but what they do they wait holiday and bill me xtra $30 with out me approving or signing for it. there in black and white never checked to pay for check card or anything else because couldn't afford to but that paper was for records was there scam take page three make sign even though you cant tell other had a page three . they take bill 7/3/25 A and staple the one you signed for records which here is AB.jpeg . even though should be smart enough to see both had different dates on bottom page scam 100% ... up sale liars all the way. $2030 one tooth pulled !!! So update 8/6/2025 to there response. They still will not give back my $1030 for 7/03/205 . Even act like I owe it to my credit card company when credit card flagged it and it lowered my credit score do to this . I have wrote email sent what insurance told me to send to them show paid in full and they billed for wrong for stuff I did not have done or wanted on top of it. insurance called them state its fraud to get paid 100% from insurance company then have a customer not leave till they pay for the same stuff that's already paid for . . The insurance paid in full but they even tried to rebill insurance it was flagged and denied no way cost 2 k for one tooth to be pulled. insurance paid for visit , x-rays, tooth pull all around 1k . I am posting insurance show I owed nothing and they billed me for no reason and was billing wrong. they were suppose bill insurance then I would pay what insurance did not cover but they fully covered 100%. . They can lie all want but no email back still $1030 on my card and they were fully paid.. !! I will never go to any other doctor / dentist that not on (BBB) Better Business Bureau no matter what anymore. NO MATTER IF THEY TAKE MY INSURANCE OR NOT. DO TO SCAMS LIKE THIS. take 5 days to think some to say and nowhere in that WAS a SORRY just hard deal with insurance all see Right there shows they truly don't care about me, you or others only money.. Never touch me again and yes there are not on the ( BBB) SHOCKIN Don't know why hard it is to say I messed up and SORRY, I will make it right and give money back and make sure never happens in future to anyone else besides give run around try keep money that's not your and changing for services' already paid for through insurance.

I've had a deep-seeded fear of dentists since my Lane teens. I had some extremely traumatic dental…read moreepisodes that gave me extreme anxiety about sterling foot in an office, and it didn't help matters that every dentist I saw felt the need to explain to me that I haven't done a good job and should have come in sooner. No kidding. Thanks. THIS place was a miracle. No criticism, no unnecessary comments, no angling to get me to do horrifying procedures with nothing more than an insufficient amount of numbing agent. Just friendly people who want to figure out the best way to help. They listened to my experiences, we're sympathetic and went right to work figuring out a game plan I could manage. I feel a tremendous weight lifted from my shoulders. A++!

Probably one of the most unethical medical offices I've ever encountered. The staff was asked…read morebefore the cleaning if our insurance was accepted. The answer "yes". After the cleaning staff was asked if there was a copay. Answer was no. Again, asked a different person if there would be any charge for the visit. Again, the answer was no...we take your insurance. After receiving a bill for over $150 a few weeks later, a phone call was made. Got a rather rude response that our insurance wasn't' the "exact" insurance they take....basically a "sorry, not-sorry. pay the bill". Will be sure NOT to recommend this office to anyone.

Excellent dental care from the front desk to the dentist . I have been a patient for 10 years . I…read morehave had cleanings, fillings, wisdom teeth removal .. and never had any negative experiences with anyone. I left twice to attempt to find a dentist closer to my home since I live in Ladysmith but was not satisfied at either one and came back to Fredericksburg dental . My son is also a patient with great experiences

After almost 20 years of moving here (we are now living here for 26 years) , we moved from dentist…read moreto dentist. No one was good enough. Until my husband found Quality Dental. Dr. Swanson did work upper tooth. I was so nervous because it was under my eyes and that can caused a lot of pain like your eye start watering. Dr. Swanson had a method of numbing that gum and didn't feel any pain at all. Dr. Tran is my dentist. She also has the same method as Dr. Swanson. She is calm, comforting, and in control. I feel safe. Every one is courteous. It's comfortable to walk in their clinic. They had a clinic closed where I am, but they moved away about 30 minutes drive, but we decided to keep them.

Have been going here for a few years now. My whole family loves it there. Kayla is by far the best…read moreat cleaning my teeth. Dr Swanson is amazing and so down to earth. We will continue to go here as long as the practice is open.

This place is TERRIBLE! Go Anywhere else! The staff gave me incorrect information about HIPPA and…read morerefused to communicate clearly about my daughters care. They also tried to bully me into paying my ex's portion of the financial agreement, even though he is the one who signed it. The entire experience was mishandled from start to finish. I would strongly recommend going elsewhere.

Felt unheard. Dissatisfied with the results. Dr. is deceptive. Her "bedside manner" is like that of…read morea stone.No connection.