This was my first time here. Communication was very poor. One nail was put on crooked..like really…read morecrooked. My coworkers are laughing. If I could add the picture you would be laughing too. I asked several times for her to fix it and she said my finger was crooked, not the nail. She pretended to file it as though she was fixing it but it did nothing. It needed to be taken off and redone but she apparently wasn't having it. She knew I left unhappy and did not seem to care.

I've been coming here once a month for years and have always been a loyal, consistent customer,…read morewhich makes this experience even more disappointing. Today, I made two appointments--one for myself and one for my teenage daughter. Despite having an appointment, my daughter was completely disregarded by the owner. She waited over 20 minutes, and when a technician finally became available, the owner directed them to take a walk-in client who arrived after us. My appointment was on time but we made the appointments so we could get our nails done together. After nearly 50 minutes of waiting with no acknowledgment or effort to correct the situation, it became clear that appointments and customer loyalty mean very little here. The lack of respect, professionalism, and basic fairness is unacceptable. It's incredibly disappointing to see how poorly this was handled, especially by the owner. Integrity and customer satisfaction should come first in any business, and unfortunately, that was not the case today. My daughter left in tears and never got her nails done. I will never support this business again and highly suggest you think twice before going here.

I was driving on Rt. 35, I realized I needed my nails done and unexpectedly stopped in when I saw…read morethe sign for the shop. It was a pleasant surprise! Mercedes did a beautiful job on my nails efficiently and perfectly. I left my former salon after a year because every time I was there, someone would try to upsell me on a new polish or service. I respect good work, and this is the place I will go back to.

Please be warned!!!!! This business is extremely unprofessional and they provide poor service to…read moretheir customers as well as the craft they are supposedly trained to do. I was recommended by a friend who is a regular at Luxury Nails Salon. I visited the salon along with her daughter on Tuesday, December 19, 2018. I was serviced by one of the owners named Kevin and I got a gel manicure. It is quite apparent that they mix their polish with something that changes the consistency and performance that a gel polish is designed to do. Less then 24 hours later the polish began to chip, it was clumpy and unable to stay on my nails. I woke up the following morning with one nail that had no polish at all and the rest of the nails chipped and ready to peel off. Keep in mind that this was supposed to be a gel polish! Before leaving town the next morning I returned to speak to Kevin and he was off that day. I was addressed by a woman sitting at table #5 so I walked over to show her my nails and request to have them redone when I returned as I was on my way out of town. She immediately stated that she could not accommodate me because the owner wasn't there and she could not call, make a decision like that or reach the owner. She further stated that they were to busy with other customers to redo them at that time. I again requested that she call the owner so I can explain my issue in hopes that it could be professionally resolved. She then stated again that she couldn't contact the owner and that if I couldn't wait over 30 to 40 mins to have the one finger repainted when they all were chipped and peeling off that she couldn't help me. My friend that recommended Luxury Nail Salon immediately came into speak with them and to my dismay she informed me that the woman seated at table #5 who I was speaking with the whole time was in fact the co-owner which is Kevin's wife. I have never been treated so poorly at a business which resulted in me having to document and file a police report in the event that something else went wrong because quite frankly at this point I don't trust their practices. I would not advise anyone who would like quality and professional service to visit Luxury Nails Salon in Neptune, NJ.

Really enjoyed the service here. I received a pedicure and manicure and thought they did a great…read morejob.

I really wanted to like this nail salon. It's nice, clean and has comfy chairs. Unfortunately, both…read moretimes I've gotten a gel manicure it starts chipping and peeling off within a day. The polish application is super uneven on my recent manicure and I left with a cut on my finger.

I was told to add extra strands of color to my hair would be $65 but when hair was finished the…read morecolor wasn't there and I was told it's because my hair was too dark and color didn't take BUT was still charged for the color I don't have. This is why I stay away from these places they are so quick to rip people off and no integrity for their work.

Came in for a color touch-up for the first time and the match to my previous color was perfect…read more Everyone was friendly and the atmosphere was relaxing. Prices are reasonable.

They have a great selection of colors and nail art options, and the attention to detail is amazing…read more My nails lasted weeks without chipping! Whether you're looking for something simple or more glam, Nail Zone has you covered. Highly recommend this place to anyone who wants top-tier service and gorgeous nails. I'll definitely be back!

Great Pedicure with Julie! Nice nail salon with friendly staff…read more They were able to fit me in without an appointment. Thank you!

Fast and professional nail tech. Also tons of people working so you can always get an appointment,…read morewhich you can make online which is very convenient

My daughter and I recently visited Rock Star Nail Salon for the first time while we were in the…read moreOcean Township area and decided to treat ourselves to a mother-daughter nail appointment. Unfortunately, what should have been a relaxing experience turned into a very disappointing one. I received a spa pedicure, which cost $59, and upgraded to Dazzle Dry polish because I wanted the convenience of having my nails dry immediately and expected a longer-lasting result. With the upgrade, my total was over $70 before tip. To my surprise, within just two days, every toenail had chipped. I have had countless pedicures over the years, many with regular polish, and I have never experienced a pedicure chipping this quickly. It appeared that a top coat may not have been properly applied, so I called the salon to explain the situation. After being placed on hold, I was told that it is the salon's policy not to perform nail repairs. Let that sink in: after spending over $70 on a pedicure that lasted less than 48 hours, I was essentially being told I would have to pay again to correct the problem. While they ultimately offered to fit me in for a "one-time" repair, they made it very clear that they do not normally stand behind their work in situations like this. What disappointed me most was not just the poor durability of the pedicure, but the customer service and the salon's policy. When a service fails within 48 hours, especially at this price point, a reputable business should take responsibility and make it right without hesitation. Instead, I felt dismissed and inconvenienced. I was genuinely excited to try Rock Star Nail Salon and had hoped to become a repeat customer. Instead, I left feeling frustrated, disappointed, and frankly disgusted by the lack of accountability and customer care. For the prices they charge, customers deserve much better quality and service.

Went here for the first time and never going back! The workers were really kind but unfortunately…read morethat was the only positive thing about this place. I got a pedicure with regular nail polish. The seats were cute individual chairs but were so uncomfortable. There was no tub so she sprayed my feet with a bottle of water to wash them. The foot scrubber was really thin and she cut my nails unevenly (see picture where toe nail is cut in a point. The nail polish was very clearly expired. As she was painting my toe nails the polish was really streaky and sticky coming out of the bottle. She also didn't clean up my toes at all at the end so there is polish all over my cuticles. To top it all off they charged me a whopping $45! Insane. Don't go here.

It's like a home away from home that happens to have one of the most caring and talented nail…read moretechnicians on the entire jersey shore. The salon is beautiful, independently owned, and conveniently located. If you are in search of proper nail care and gorgeous quality artistry, you have found your spot!

Very relaxing. The spa pedicure and massage chairs are wonderful. I also enjoyed a manicure. Maggie…read moretook her time to make my nails look so beautiful.

Very bright and clean nail salon! Anna and another lady did my last minute gel manicure and…read moreregular pedicure. I called ahead to see if they would fit me in with what I thought was 90min before closing, but ended up being barely an hour, and they still provided wonderful service. It was obviously with a rushed vibe, as they were also getting ready to close, but I did not feel like the quality of the mani/pedi suffered at all.

Service is great & place is clean. Been going there for…read moreyears and Never had an issue . Owners and staff are very respectful A+++

Came here for my pre-wedding manicure, with my maid of honor. We were greeted immediately and our…read moretechs helped us choose our colors before we were seated. Very fast and efficient work! I love how the color turned out and my gel nails have lasted me at least the past three days. I would definitely come back!