This was my first time here. Communication was very poor. One nail was put on crooked..like really…read morecrooked. My coworkers are laughing. If I could add the picture you would be laughing too. I asked several times for her to fix it and she said my finger was crooked, not the nail. She pretended to file it as though she was fixing it but it did nothing. It needed to be taken off and redone but she apparently wasn't having it. She knew I left unhappy and did not seem to care.

I've been coming here once a month for years and have always been a loyal, consistent customer,…read morewhich makes this experience even more disappointing. Today, I made two appointments--one for myself and one for my teenage daughter. Despite having an appointment, my daughter was completely disregarded by the owner. She waited over 20 minutes, and when a technician finally became available, the owner directed them to take a walk-in client who arrived after us. My appointment was on time but we made the appointments so we could get our nails done together. After nearly 50 minutes of waiting with no acknowledgment or effort to correct the situation, it became clear that appointments and customer loyalty mean very little here. The lack of respect, professionalism, and basic fairness is unacceptable. It's incredibly disappointing to see how poorly this was handled, especially by the owner. Integrity and customer satisfaction should come first in any business, and unfortunately, that was not the case today. My daughter left in tears and never got her nails done. I will never support this business again and highly suggest you think twice before going here.

Been coming here for years and always received excellent service. Very clean and professional!read more

I was driving on Rt. 35, I realized I needed my nails done and unexpectedly stopped in when I saw…read morethe sign for the shop. It was a pleasant surprise! Mercedes did a beautiful job on my nails efficiently and perfectly. I left my former salon after a year because every time I was there, someone would try to upsell me on a new polish or service. I respect good work, and this is the place I will go back to.

Really enjoyed the service here. I received a pedicure and manicure and thought they did a great…read morejob.

I really wanted to like this nail salon. It's nice, clean and has comfy chairs. Unfortunately, both…read moretimes I've gotten a gel manicure it starts chipping and peeling off within a day. The polish application is super uneven on my recent manicure and I left with a cut on my finger.

I was told to add extra strands of color to my hair would be $65 but when hair was finished the…read morecolor wasn't there and I was told it's because my hair was too dark and color didn't take BUT was still charged for the color I don't have. This is why I stay away from these places they are so quick to rip people off and no integrity for their work.

My First Time Going There The Owner Was Very Nice And It Was Very Clean…read more Will Go Back Really Soon. I Give It 5 Stars.

I've had top notch experiences with Toni and Julie at Nail Zone II on Sunset Ave. I initially when…read morein for an ombré sparkle to natural gel manicure and loved it so much I went back in 3 weeks to get another. Both Toni and Julie did beautiful work making the fade look natural and elegant. As a guitar player, I use my right hand nails to pick and my left hand finger tips to fret so I need the nails different lengths on each hand. I am so happy that I found a salon that understands my unique nail needs. The gel helps to reinforce and strengthen my natural nails so I haven't had as many snags or breaks due to the metal strings since starting to get manicures at Nail Zone II. Finally, when I did have a break on one of my nails, I walked in to Nail Zone II to see if they could repair the nail on the spot. Toni took me right away to fix the broken nail with builders gel, then Julie polished it perfectly to match my existing manicure that she had done the week before. Nail Zone II is truly a gem of a place and the staff are attentive to detail and care about their clients. I will definitely continue going to get my nails done at Nail Zone II, thank you Toni and Julie!

Nice people but Instant regret when I saw the tools. I'm used to the tools coming in a sanitized…read morebox or blue bag. The small filing block already had color on it but should be white and single use. Pedicure Pumice block reused but should be single use, and I'm also used to the bowl having a plastic liner for additional safety. Gloves were worn for part of the service. Massage chair nice.

Always a great experience. quick and good price…read more Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

My daughter and I recently visited Rock Star Nail Salon for the first time while we were in the…read moreOcean Township area and decided to treat ourselves to a mother-daughter nail appointment. Unfortunately, what should have been a relaxing experience turned into a very disappointing one. I received a spa pedicure, which cost $59, and upgraded to Dazzle Dry polish because I wanted the convenience of having my nails dry immediately and expected a longer-lasting result. With the upgrade, my total was over $70 before tip. To my surprise, within just two days, every toenail had chipped. I have had countless pedicures over the years, many with regular polish, and I have never experienced a pedicure chipping this quickly. It appeared that a top coat may not have been properly applied, so I called the salon to explain the situation. After being placed on hold, I was told that it is the salon's policy not to perform nail repairs. Let that sink in: after spending over $70 on a pedicure that lasted less than 48 hours, I was essentially being told I would have to pay again to correct the problem. While they ultimately offered to fit me in for a "one-time" repair, they made it very clear that they do not normally stand behind their work in situations like this. What disappointed me most was not just the poor durability of the pedicure, but the customer service and the salon's policy. When a service fails within 48 hours, especially at this price point, a reputable business should take responsibility and make it right without hesitation. Instead, I felt dismissed and inconvenienced. I was genuinely excited to try Rock Star Nail Salon and had hoped to become a repeat customer. Instead, I left feeling frustrated, disappointed, and frankly disgusted by the lack of accountability and customer care. For the prices they charge, customers deserve much better quality and service.

Went here for the first time and never going back! The workers were really kind but unfortunately…read morethat was the only positive thing about this place. I got a pedicure with regular nail polish. The seats were cute individual chairs but were so uncomfortable. There was no tub so she sprayed my feet with a bottle of water to wash them. The foot scrubber was really thin and she cut my nails unevenly (see picture where toe nail is cut in a point. The nail polish was very clearly expired. As she was painting my toe nails the polish was really streaky and sticky coming out of the bottle. She also didn't clean up my toes at all at the end so there is polish all over my cuticles. To top it all off they charged me a whopping $45! Insane. Don't go here.

It's like a home away from home that happens to have one of the most caring and talented nail…read moretechnicians on the entire jersey shore. The salon is beautiful, independently owned, and conveniently located. If you are in search of proper nail care and gorgeous quality artistry, you have found your spot!

Very relaxing. The spa pedicure and massage chairs are wonderful. I also enjoyed a manicure. Maggie…read moretook her time to make my nails look so beautiful.

Wasn't sure what to expect since its under new management. I've never been before - it was good but…read morethey did 2 coats when I thought if I'm paying $55 for a mani pedi its going to be 3 coats. My toes are semi-translucent. I had to ask for a 3rd coat of my nails. Also I was not easily able to communicate with the employees. There were a few mishaps in that process. Not sure price is worth the service here. Will keep looking around the area to really find my type of salon.

Came here for my pre-wedding manicure, with my maid of honor. We were greeted immediately and our…read moretechs helped us choose our colors before we were seated. Very fast and efficient work! I love how the color turned out and my gel nails have lasted me at least the past three days. I would definitely come back!

Made an appointment for 3:45, they took me at 4:05 and then proceeded to rush the entire process of…read moremy acrylic nail fill, and were not very gentle about it either. This was not the first time this happened:( Then asked what color I chose and didn't have the color... again not the first time! So the technician picked a color that was supposed to be very similar, but it wasn't even close! I keep wanting to give them the benefit of the doubt, but my patience is running thin !