Went in to buy a silver piggy bank and a small cross for my great niece's baptism. Counted at…read moreleast four people working. I stood there for about twenty minutes and actually heard them discussing who was going to "help the lady". Still no one approached me and I walked out. Too bad, because it was my mom's 94th birthday also and I ended up spending a great deal of money at ANOTHER jewelry store! Fun Fact: You have to wait on your customers in order for them to buy something, especially in a jewelry store!

They had a great selection of nautical jewelry and I purchase a shell charm which I love!! However,…read morethe service was sub par at best. There were multiple people working and I had to ask to be helped. When finally attended to the woman was very rude. Buying jewelry in person should be an experience, and kindness goes a long way.

Have had nothing but great service, lovely owners and great staff…read more I have been going for 3 years...it is now a favorite ritual for my vacation

Last month I shopped at Lexaco Harwich Port for some Christmas gifts. Eddie was talking with some…read morevisitors about food, recipes, and before we knew it the four of us were talking as if we had been friends for years. Customer service is the most valuable item in a store, and Eddie and Lisa have that in stock always. I left with two different gifts for my wife and she was blown away Christmas morning. There are so many options here you are bound to find something you love. On top of what they normally carry they also offer custom designs, men's items, knives, and a few other goodies you have to stop in to see.

Beautiful jewelry store and fabulous customer service! I'm thrilled with my new Cape Cod charm…read more They had such a nice selection and were so helpful!

So helpful, informative and honest. Sold me a perfect, oxidized chain to replace my "Well loved"…read morebroken one. Reasonably priced to boot.

Love this place! We visited the cape last year in the off season and were in search of some Cape…read moreCod bracelets. We found another place on Main Street that was boasting that they were the only place allowed to sell them, which I now know is a weird marketing trick. Feeling icky about the other business, we found Jewelcraft and I'm so glad we did! I bought a bracelet for myself and my two daughters. This year I reached out to purchase a second and have it shipped to Las Vegas. The process was extremely easy. I love that this is a family owned business that makes all of their products. I'll continue to be a customer even from across the country!

I got a permanent bracelet here over the summer. I've had it for almost a year and it hasn't…read moretarnished at all. It did break slightly and fell off completely when I tried to fix it. I went back and they fixed it for me for free! The people working there were super nice both times and the price for the bracelet was great considering the quality.

Fantastic store! I live an hour away and they were well worth the drive. Excellent service,…read moreexcellent value. The selection was very nice. Ali was extremely helpful in finding the right gift for my girlfriend. Thank you!

I live in Boston and was visiting the Cape. My bracelet became loose at the clasp. Stopped in and…read morewas given such courteous and professional treatment from the moment I entered. Highly recommend. Thank You.

I had a fantastic experience at Osterville Jewelers when I went in to have my bracelet repaired…read more Both of the ladies who helped me were incredibly kind, professional, and welcoming, and they made the entire process easy and stress-free. Raine stood out. She went above and beyond with her attention to detail, knowledge, and genuine care. She took the time to explain everything clearly and made sure I was completely comfortable and confident throughout the process. Her warmth and professionalism made a lasting impression. The overall customer service was outstanding. Osterville Jewelers clearly values quality workmanship and exceptional service. I would highly recommend them to anyone and especially recommend working with Raine if you have the chance.

As the knuckle on my ring finger had become too large to remove my wedding band, engagement ring…read moreand anniversary ring, I went to Osterville Jewelers this morning to have all three cut off. My expectation was to then have them all resized. Greg, the owner could not have been kinder or gentler, first carefully cutting the three rings off my finger and then explaining it would be a few months before the atrophied part of my finger where the rings had been would fill back in so they could be properly fitted for me. He charged nothing for his service and I will definitely return in a few months to have him restore/replace/reset/resize my rings - whatever is necessary. My experience warrants the five star rating and I believe I can recommend Greg and Osterville Jewelers with great confidence.

This family owned business has something for everyone. Many options for Cape Cod Bracelets…read more Beautiful gold jewelry and gem stones. The staff is friendly and helpful. so many unique pieces.

My husband ordered the octopus cuff bracelet for me for our anniversary, and it's FANTASTIC! But…read moreeven more than the jewelery, the customer service was top notch. The item was shipped USPS, and my husband called last week to check on the delivery date to see if it would arrive in time; on Friday, they left him a messge that they could upgrade the shipping service, and they DID it before we got back to them! That's such amazing consideration to help make our anniversary even better!

This shop is conveniently located a short distance from the ferry landing. They had a nice…read moreselection of jewelry and my wife found a piece from Lola that she liked but was not available at this location. We took the bus to their other location in Edgartown and purchased it there. The staff in both locations were helpful and friendly. My wife finding the souvenir piece she wanted made it all worth while.

The jewelry here is amazing, many items are made by island artists. The prices are reasonable and…read morethere is much to choose from at various prices. It is early season now and the cases are full. This is an excellent time to shop. Repairs are also accepted.