So I have back surgery. I was referred to this office by my surgeon. OK so I call on Friday to set…read moreup my first appointment. Get an answering service. I will relay the message and someone will call you back by the end of the day....so I wait and I wait. No call. Next business day I call again. inform the office I never received a call back once again the answering service..Im so sorry I will reach out to them they will call you by the end of the day. Sound familiar? Well this goes on for the next 3 days....I finally decide to drive there not to far from me even though I am in a lot of pain and mobility is difficult. I arrive at the office where I am greeted by a young hispanic women. I explain. She has no explanation as to why I did not receive a call back calling over 5 times. She asks for my insurance information and looks at my insurance card and says...we dont take Aetna medicare. So now I'm really angry....evidently she thinks something is amusing and giggles like something is humorous. My advice look elsewhere obviously no one here gives a crap about your pain not only that they dont even have the courtesy of returning phone calls.

From the owner: At Interventional Pain Management and Ortho-Spine Center, we specialize in the identification and…read moretreatment of Back Pain, Neck Pain, and Joint Pain. We take a holistic approach to find the underlying cause of pain issues, and then put together an individualized plan of action to resolve the issue. We offers the latest in minimally invasive surgical techniques for faster recovery from both minor joint injuries and major impairments. Each year, we treat thousands of patients with complex skeletal injuries. Our board-certified doctors provide highly skilled, state-of-the-art services that get our patients back to a normal lifestyle.

Dr. Tran came highly recommended from a friend who had amazing results with his practice. From the…read moremoment I had my first consultation with Dr. Tran he was open and honest and built me into any individualized care plan. I have had nothing but success and live a more tolerant pain-free lifestyle without the use of excessive medications. **Highly Recommended**

excellent on all levels. caring. knowledgeable. very personable. cares about his patients. not…read moreinterested in just medicating his patients interested in your over all health

While Dr. Elkholy is very nice and caring. Would recommend his services. It is my understanding…read moreunder new management now, so hopefully new clients get excellent treatment and is well cared for!

I do not write reviews lightly, but this experience warrants a detailed and honest account for…read moreanyone considering care here. My interaction with Precision Spine Institute was, overall, deeply concerning from both an administrative and clinical standpoint. While I want to acknowledge that Dr. Apazidis is a competent and capable surgeon, the broader system surrounding him reflects significant breakdowns in coordination, patient care standards, and operational oversight. From the outset, the administrative process was inefficient and disorganized. Staff members were consistently unable to provide clear answers, frequently deferring even basic questions to supervisors. This created unnecessary delays and conveyed a lack of accountability and communication. The surgical experience raised significant concerns. The procedure took place at a hospital in East Orange, NJ, where the overall infrastructure and environment were substandard. There was a single shared elevator for patients, staff, housekeeping, and food services. The air conditioning was inadequate, and the facility appeared poorly maintained. Although my surgery was scheduled for 10:30 AM, I was not taken in until approximately 1:30 PM, with little communication explaining the delay. Extended pre-operative waiting periods like this increase both patient stress and potential risk. Inside the operating room, the conditions were troubling. Visible rusting on ceiling structures and improperly stored equipment--stacked in a closet that would not fully close--raised legitimate concerns about facility maintenance and adherence to appropriate standards for a surgical environment. Regardless of outcome, these conditions erode confidence in patient safety. Post-operative care is where the most serious failures occurred. Upon waking, I experienced severe nausea, which is highly unusual for me despite multiple prior surgeries. Nursing staff later confirmed that the anesthesiology protocol did not include antiemetic (anti-nausea) medication alongside opioid administration (morphine and fentanyl). This omission reflects a lapse in standard perioperative care and had a direct impact on my recovery. I also woke in significant pain following a double cervical fusion without being provided a proper cervical brace. For a spine-focused institute, failure to supply appropriate post-operative immobilization is difficult to justify. The hospital staff had to rummage to locate a temporary soft brace, which does not provide adequate stabilization. I was then forced to endure a 90-minute taxi ride home without proper support, before having to purchase the correct brace myself. The most alarming issue, however, was the complete breakdown in post-operative pain management. I was discharged without any pain medication available. I had provided my pharmacy--Walgreens in Princeton--in advance. However, when my wife attempted to pick up the prescription, she was told that no prescription had been submitted. It appears that prescriptions are routed through a third-party pharmacy in New York, rather than allowing patients to use their local pharmacy. The result: after major spinal surgery, I was left to spend the entire night in severe, unmanaged pain, unable to sleep or properly recover. For a surgical provider--particularly one performing spinal procedures--this is not a minor oversight. It represents a critical failure in discharge planning and continuity of care. Taken together, these issues point to a pattern: capable surgical care overshadowed by systemic operational failures, poor communication, and lapses in basic standards of patient care. Patients undergoing spinal surgery place a high level of trust in both the surgeon and the institution. That trust requires not only clinical skill, but also a reliable, safe, and patient-focused system before, during, and after the procedure. My advice: conduct thorough due diligence, ask detailed questions about post-operative care and medication handling, and ensure you are fully comfortable with every aspect of your treatment plan before proceeding.

I started going here because my original doctor retired. I was told Dr Goswami would take over my…read moretreatment plan. I saw him a few times. Each time he insisted that I consider having a procedure done. I've had several injections and therapy in the past and it doesn't help with my chronic pain among other spinal issues. I take a very small dose of pain medication and have been for many years now. I guess once he realized that I was not interested in having a procedure done, he told me to find another doctor. He said he was not a pill mill. The last time I went to see him, he was very rude and angry as to why I was there. He told me this was the last time he would be filling my prescription. Which was unprofessional. I'm a sick patient who's tried several different procedures throughout the years. You can't force a patient to get something done if they don't want too. I was offended when he said he wasn't a pill mill. The patients who abuse their pain medication make it hard for those patients who actually need it. I'm one of those who needs it. I don't appreciate that comment nor was it necessary. On top of that, the office told me that he was an in network doctor with my insurance when in fact he was not. I began to receive bills and emails for payment of services. I would think twice about going here. He's not about helping his patients.

From the owner: Epic Pain Management offers same week appointments and has exceptionally trained Dr's and Staff…read more Dr. Goswami specializes in interventional pain management with extensive experience in treating patients with complex chronic pain disorders. These range from Back & Neck Pain, Sciatica, Herniated Disc Disease, Pain in Arms & Legs, Complex Regional Pain Syndrome, Cancer Pain, Headache & Facial Pain. The various treatment options offered by Dr. Goswami include, but are not limited to: Epidural Steroid Injection, Facet Joint Injections/ Medial Branch Block, Radiofrequency Ablation, Endoscopic Discectomy, Spinal Cord Stimulator, Kyphoplasty, Vertebroplasty and Various sympathetic blocks.

I was pleased with the services offered. I would recommend them. It was a pleasure doing business…read morewith them

Called the center when I was in rehabilitation from knee surgery, asked if they took my insurance…read moreand I was told they did. I went to the session, after the session was over I was told it was out of network. I now have a bill for $1499 for 1 to 1 1/2 hr which is preposterous. They did not perform surgery it was physical therapy! They taped my feet, charged $212. Ten minutes after having my feet taped, the tape came off on its own. I feel that they waited until my session was over to tell me it was out of network then they were "trying to cut a deal".

5/18, 2024 update: Been there a few times with friends from all over the world who has NO US…read moreinsurance, this place is really not that bad, I believe my wife and I were just unlucky to meet the distateful, bad faith and "cheap dark trokolate" so-called doctor, you management should really take out these garbage in time.

Staff is 50/50. You will get some who are super helpful and some gives a weird vibe. It's always a…read morebit of a wait even though there's no many people there. Just be patient. The doctors will sometimes leave you waiting in the room for awhile but they come in and get you out quick. Not sure if it's a good or bad thing but it is Urgent Care. Only good if it's the last resort or your regular doctor is booked.