I live close by; I came here for a MRI of my back. I checked in and before I could sit long I was…read morecalled in for my procedure. From beginning to End everyone was so pleasant and helpful. They made me feel comfortable and when I am in pain and half naked... feeling comfortable is important. I have Epilepsy with a Seizure disorder; I have panic attacks and/ or seizures when I get lost or confused: uncomfortable. I want ALL my tests done HERE! Thank You EVERYONE! OH! I asked and was given a CD copy of my MRI. Anyone who keeps copies of their tests should go here.

The whole experience was fantastic and seamless. The office staff and Technicians were very…read moreprofessional and considerate of my condition. I appreciated their compassionate care and concern. Thanks for a no stress, no drama visit!

Im sick and i have tried every phone number i can find anywhere to reschedule my appointment and no…read moreanswer anywhere. Five different numbers don't work. You cannot speak to a human with this business.

I would give them a 5 star rating but they are hard to get someone to answer the phone without…read morehaving to leave a message. Then you're at their mercy as for when they actually call you back. I am trying to contact them via their website. Let's see how long they take getting back to me. I also recommend joining their patient portal and pre fill ing out the forms in advance. Other than that, they are very professional they put you at ease before starting and keep checking on you during the procedure.

I LOVED being able to make an early appointment. QUICK and relatively PAINLESS MAMOGRAM, is always…read morea plus.

Caring, compassionate care in a peaceful professional atmosphere. I have been there in good times…read moreand bad and will always go back to where i made life decisions. Never wait but a few minutes and want them to take the same time with me as with others you need that attention.

Sometimes you have to have your innards looked at by medical professionals. And as far as radiology…read morecenters go, this one is pretty nice. The waiting room is a clean airy space. There is plenty of parking; note that the parking lot is accessible from Napoleon Ave only, not Claiborne...which is probably safer. The staff was pleasant and efficient. There were dressing rooms and a locker to place your valuables with keys so you felt safe. The imaging is unpleasant, easy, annoying, disconcerting, no big...depending on what you're having done. Because of the location, I'll definitely be moving all my testing to this location.

All of the staff at Diagnostic imaging services in Metairie are very kind and caring. My…read moretechnician, Chelsea, was wonderful . She is very kind, patient, and an excellent technician. The facility is very clean and the check-in experience is very easy. This is a great place to have your mammogram or bone density exam.

We got an estimate from the office via text message with a phone number to speak to someone in case…read morewe had questions. I had a question because the estimate was $1500. I really didn't want to pay this all at once since it was an unexpected expense and was hoping to put down a sum and make weekly payments and was even open to leaving my debit card info with them to charge every week. No way no how could I speak to ANYONE about that over the phone even after the hours i spent on hold being transferred. When I got to the office the lady at the window was solid on not expecting anything but the entire amount or the imaging could NOT be done. I will never return here for imaging EVER. This place does not care if you don't have the cash. No compassion.

Thursday, 17 MAR 2022 was my 1st visit to the Ochsner Imaging Center just across the street from…read morethe main campus. Kudos for the facility for having late appointments for those like me that cannot easily leave work early. My appointment was for 7 PM, but I found out that they have appointments until 9 PM. This center features 4 MRI's, and complements the 2 additional MRI's in the main campus. Also, they are looking to get 2 more MRI's for a total of 8. The lobby was very clean upon my arrival and the receptionist was polite. Not super personable, but polite. When my name was called, I was greeted by Lauren, who showed me where to secure my metal personal effects and showed me where to wait until I was called in to the procedure room. Lauren was very polite and personable. After only a 2-3 minute wait, my MRI technician, Mark, called me into the procedure room. Mark was very polite and provided a very thorough explanation of the MRI process and what to expect. He was the consummate professional, hooked me up with my choice of Pandora music and before I knew it, 25 minutes had passed and the procedure was over. This is an excellent facility.

An awesome MRI team. Keep up the great work. From the very moment you pull in the lot, there is a…read morenumber that you can call in to let them know that you are in are to check in for your appointment and they can then text you when they are ready for you. Or you can check in by using myOchsner app. Then, they follow Covid strict guidelines. Brand new building. Super clean, seating spaced out. Very clean bathroom. Everyone very professional and friendly! Thank you!

Can anyone actually enjoy having their blood taken? Well if…read moreI tell you that the best Phlebotomist is located at this Ochsner location. I'll eat my shoes if she isn't. Recently I developed a condition that required me to have my blood drawn every 3 weeks over a period of 6 months and a few more in between. I tell you it never hurt, this woman knows her stuff. Stick it to me anytime, Ill hold out my arm for you any day of the week.

Dr. Marshall and Dr. Lombard are not your typical Doctors. They are extremely friendly, willing to…read morebreak things down, and OMG they have the patience of Job. I love them so much that I referred my sister and some friends to them and now I have to call weeks out to see them. The receptionist is always friendly as well. I've been to some offices where I felt like I was getting on the receptionist nerves, but I never get this from her. LASTLY (I'm so sorry I don't remember her name) Dr. Marshall's nurse (young Asian lady) is the BEST. Please give her a raise, but don't go up on my prices :-) I love my Dr.'s office. Thanks guys.

I was so impressed with the efficiency and warmth of care that I received. I was visiting from…read moreAustralia and didn't know what to expect but I feel that I was given care of the highest quality. I had taken a fall and they x-rayed, diagnosed (including getting a second opinion) and had a full report ready for me within a couple of hours. I had broken my wrist. Many thanks to the staff and experts who dealt with me. X

5*s for Endocrinologist, Dr Gupta -- I got the care I needed -- and for her receptionist, who…read moreapologized on behalf of the Clinic for the COMPLETE CIRCUS of the bldg entrance, and Tulane ER front-of-house Staff. 1415 Tulane does NOT welcome patients who arrive on foot! The very kind 5th FL receptionist told me they're aware of the problem and working on it. Earlier, I very nearly walked away from the building and skipped my appointment thinking I will find a new endocrinologist -- it was so bad! Fortunately they were still able to see me, 20 minutes late, despite my arriving early. Here's the scene & chain of events, for Mgmt's review: 3/4/26: 1:25 - 1:50pm: * I walked to 1415 Tulane. I see signs for PJ's and Wave City Cafe, no signs for a clinic. I walk down the block and I see a front door that is not in use. I walk further and see the ER. I ask a security guard walking by where to enter the Clinics, he points me back to Wave City and says walk through there. * At Wave City -- a front desk, empty; worker at the cash register has her back to the door; no sign of a clinic. I ask a guy at a Cafe table, he says go to the front of the bldg, points to the ER. I ask, the ER? He says yes. * I enter the ER, there's 3 security guards -- one, a very large man, says are you here for the Clinics? I say yes. He says you need to check in with the receptionist to the right. First, I have to walk through the scanner and put my stuff in a basket. I do, and grab my stuff out of the basket; the guard walks away to the waiting room. I notice a wallet under my stuff in the basket. I yell, hey sir, someone left their wallet here; guy in the waiting room gets his wallet and says thanks. Amazing that neither of the security guards noticed the wallet??!!! * I walk up to the receptionist and say I'm here to visit the Clinics. She explains that I have to go back to the Cafe, and walk through. Then she says, no, you should go to the parking garage to take the elevator up to the 2nd floor, cross the bridge, and then get the elevator to the 5th fl. Why the did the guard make me go through all that, he coud've directed me back to the Cafe. What's your IQ buddy, 10? Seems he felt it wasn't his job to tell me. The receptionist could've said something sooner when I walked in. There's a reason people in the know go to TOURO if they have to go to the ER in this town... * I go back to the Cafe, as I'm walking up to the cafe, I noticed for the first time that there's a tiny sign on the sidewalk indicating that LCMC in this building -- no directions on how to get in. I also notice for the first time there's these tiny signs on the walls on the patio that say the parking garage elevators are closed (thank you ER receptionist, once again! Really??!) This time I ask the Wave City cashier, who looks up from her phone, and points me in the direction of a hallway where there's a huge sign that says restrooms. That's all the signs says -- nothing about clinics or elevators. I walked down the hallway and there's elevators with signage above them stating what's on each floor, floors one through seven. I get on the elevators known as the Reilly elevators, knowing they only go to the 4th floor. Figuring I can walk down the hallway on the 4th floor and find other elevators to the 5th floor, or a staircase. * I get to the 4th floor and it's a construction site. There's some clinic down around the corner, not the one I'm looking for -- there's no staff, nobody anywhere, just an empty hallway. I walk down the hallway, open a door, and it's an empty, dimly lit alcove with closed doors. I'm like, WTF? * I ride the elevators back down to the first floor, look to my right, and I see a massive reception desk with a woman facing the other way, facing the street, in a totally empty lobby, where the doors that don't open from the street are located! There's no way to get into the lobby from the street, and there's a receptionist behind a desk. It's kind of like the Twilight Zone, or something. She directs me to the appropriate elevators that I need, located down a long hallway. I ride the elevator to the 5th floor, wondering if God is mad at me or punishing me, or something? (I did give up cursing for Lent, and I'd been cursing like a sailor the last couple of days -- maybe that was it?) Or maybe it's just complete incompetence, lack of logic, compassion, or any kind of grey-matter whatsover??!!! Dystopian. Unbelievable!!! It's a testament to the professionalism and good care that I received from Dr Gupta and her staff that I agreed to follow up with further appointments at this clinic in the merry month of May. At least I have the map now! I pray for the well-being of all future patienrs arriving on foot (and by automobile, too, for all I know it's just as bad, or worse, for them?), and for the VERY simple fixes that need to be made to be taken care of.