Regions Bank

I cannot be more thrilled with my experiences at the Chase Bank branches around town. I have had an…read moreinteresting instance that happened at this particular branch, which is definitely worth me typing out. So, there is an drive-up ATM here, where you are able to deposit and withdraw money at a drive-up station. I drove up, requested to withdraw $100 and only $60 came out of the machine. I was like... not cool, ATM, not cool. The point of driving up was to not get out of my car and drive off after I was done. After that episode though, I had park and enter the branch to explain my situation. I was quickly assisted by one of the bankers and they amended the situation immediately! They knew I was not trying to scam them out of a measly $40 and they just had me sign one thing and I was out of there with the money in no time. I really appreciate how they went out of their way to make sure the problem was resolved without a hitch!

Hancock Whitney

4.0

Not sure why but this location closes at 4PM. I always thought bakers hours were 9-5 but nope…read more Can't tell you how many times I have come here on my day off to make a deposit but it's closed because I came too late. Just be aware of this when you go!

Always quick and efficient. The employees are always nice. There's never a line. It's known as…read moreWhitney Bank now. Yelp needs an update! They've got a drive thru atm. Sometimes it's a little hard to get out of the parking lot as it's kind of located in a busy area. There's nothing special about the inside.

Chase Bank

If you want glowing customer service from a banking establishment, then you need to be banking at…read moreChase. Grab a complimentary cup of coffee and your wait time will go by super fast. It's always nice to go into a bank, which I don't do too often because I prefer on-line banking and ATMs', and see smiling faces with ready-to-help attitudes. The lines are always quick because there are multiple tellers that have their lane open ready to serve. This location is in a shopping plaza that has a Raising Cane's, Mcdonald's and other eateries surrounding it. Also, it is easily accessed to/from the I-10.

Baton Rouge Telco Federal Credit Union - Baton Rouge

"I was so pleased with the service I received from this Baton Rouge Telco Federal Credit Union…read more Kendrick Scott (Financial Services Officer) went above and beyond to help me, and I received A1 customer service. I am so glad to be a member of the Baton Rouge Telco Federal Credit Union family. Baton Rouge, Louisiana Telco Federal Credit Union is dedicated to providing exceptional customer service and is willing to go above and beyond. ""With pleasure, I would highly recommend using their banking services". Thank Wanda C.

From the owner: Founded on the idea of "People Helping People", we're committed to offering our members competitive…read morerates, quality products, and excellent service. Bank, Borrow and Connect with Baton Rouge Telco! Members have access to Savings, Checking, Visa Credit Cards, Auto, Home and Personal Loans, as well as Mobile & Online Banking and more! Federally insured by NCUA. Equal Housing Lender, NMLS # 403399

Investar Bank

What an awesome bank and the employees are so warm and welcoming! Speaking of warm... don't forget…read moreyour fresh baked cookie to complete the experience. I have never been into an Investar Bank and I think it's one of my favorite banking institutions to ever enter. I have seen others on Perkins, so I hope they are a lot like this one. My daughter especially loved that she got a cookie. Going inside of a bank is not my most favorite thing to do, so it really helps when the staff is ever so helpful and excited about providing stellar customer service! This specific branch is way to close to The Rum House, so don't even think of parking here, if you can't find a close parking spot to the restaurant! Your car will get towed! Park at your own risk!

From the owner: Investar Bank is a full service Community Bank headquartered in Baton Rouge, Louisiana. The bank…read moreoffers a full array of banking products and services for individuals, professionals and small and medium-sized businesses, including mortgage loans and construction loans. We offer a number of services that used to be reserved only for the large banks, such as bill paying services, cash management and real time balances. We also offer electronic transactions eliminating the need to run down to the bank. Local ownership and control allow Investar Bank to serve customers more efficiently and effectively. Investar Bank competes on the basis of quality and variety of its services and products. Our staff is knowledgeable, attentive and highly trained to provide the highest standard of customer service. Investar Bank, you are the focus and you will not feel overlooked or underserved. We welcome you to stop by and have a cup of coffee with the staff of Investar Bank. Our customers are more than a transaction to us. We believe a personal banking relationship is the key for a community bank such as Investar. Come see for yourself how we are setting ourselves apart in the banking industry.

E Federal Credit Union

We love our credit union. I'm glad to have E Federal as a second "bank"…read more There is more personalized service. And more community minded service.

EFCU Financial

3.4

(5 reviews)

The service at the Sherwood location is always a 10 but I file a dispute from not receiving my…read moredaughters prom dress order well here we are 4 months later still no dress want in every proof to show I didn't get the dress even pictures, when the merchant stop replying to my Messages to receive a letter in the mail to tell me I will be charged back on my account for a item I didn't receive and I had to buy a rush dress the day of and I send in every provided proof and now I'm getting charged back for something I didn't receive plus my daughter senior prom was messed up the bank tell me the need more proof I get a blank picture would of help the merchant stopped messaging me after they stated they will refund me here we are 4 months later no refund but EFCU want to charge back my account for something I don't have and the merchant no replying wow.

This place is The Best. You always get friendly service and their rates are generally pretty swell…read more 99.8% of the staff here have always been courteous & helpful. Heidi is our fave.. she is very knowledgeable and goes above & beyond for her customers. Highly recommend!

Capital One Bank

3.0

I usually bank in Kenner, LA but had to do business in Baton Rouge today. Never again. Stood in…read moreline for over 20 minutes. Seriously considering moving my business to a different bank. I have a business to run, but I'm waiting 30 minutes to make a deposit. I finally had to leave. This is Absurd.

I have been banking with this particular branch of capital one for 5 years and it's been a good…read moreexperience! Very good customer service!

Pelican State Credit Union

4.0

(4 reviews)

I had to stop in last week and the staff here is just AMAZING!!! Tyler and Allison were so helpful…read morewith opening accounts and especially youth accounts for my kids. They also pay up to $10 for A's twice a year when report cards come out. Tressa was able to give me all the information I needed for loans and the manager Dacia introduced herself and gave me her contact information if I had questions. Overall, this was a great experience. They also were able to help me open a high interest checking account that pays out over 4%!! I will be sending all of my friends and family to this location.

Pelican gives your information to marketing partners. Specifically, your Social Security #, Full…read moreName and Date of Birth), for marketing that you did not sign up for, nor were given any option to opt-out of. One of their marketing partners was breached and now my social security #, full name and date of birth are now in the hands of a hacker. You know what information you need to authenticate to your account at Pelican? Last 4 of social, date of birth and a 6 digit account number. My account number has 4 zeros in it, making it as secure as "Password123". Their "additional verification" are your address and/or full name, one of which was given out and the other is public info. You cannot opt-out of these programs and Pelican will not allow you to lock your account with a pin. Just understand, that with Pelican, their profits greatly outweigh any obligation to customers. Choose any other CU, because Pelican is an anti-consumer clown show.

EFCU Financial

3.4

(5 reviews)

The service at the Sherwood location is always a 10 but I file a dispute from not receiving my…read moredaughters prom dress order well here we are 4 months later still no dress want in every proof to show I didn't get the dress even pictures, when the merchant stop replying to my Messages to receive a letter in the mail to tell me I will be charged back on my account for a item I didn't receive and I had to buy a rush dress the day of and I send in every provided proof and now I'm getting charged back for something I didn't receive plus my daughter senior prom was messed up the bank tell me the need more proof I get a blank picture would of help the merchant stopped messaging me after they stated they will refund me here we are 4 months later no refund but EFCU want to charge back my account for something I don't have and the merchant no replying wow.

This place is The Best. You always get friendly service and their rates are generally pretty swell…read more 99.8% of the staff here have always been courteous & helpful. Heidi is our fave.. she is very knowledgeable and goes above & beyond for her customers. Highly recommend!

Regions Bank - banks - Updated August 2026

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I switched to chase bank and specifically walked into this branch and have always tried to do any…read morebusiness at this branch. I have been more than satisfied with the customer service that I have received. And even recently while going through some tough financial times, I have called and the customer service graciously helped to reverse a lot of NSF charges. when you call this branch it goes directly to the branch and not a global telephone service which then would direct you to a foreigner at a call center in India. I like that real people answer the phone and you can address the real issue. So keep doing what you're doing over there because it is greatly appreciated

State Bank & Trust Company

So far banking with this company has been good. No major problems and their policies and customer…read moreservice have been good. Now to the real reason for the 5 star post. Every time I walk into the Sherwood branch, I am greeted by two amazing smiles. The two women that are always behind the counter are gems. Always as helpful as possible and always smiling and happy. This is always, by far, the most important thing a company can possess. I will go out of my way to visit that branch whenever needed. These ladies deserve a raise.

Ancona's Stop & Save

3.0

store does not have the same atmosphere and welcoming it was so famous for my family had been…read moredealing with working for and patronizing the store well before I was born in the 60s my father worked for one of their mane distributors and one of my fathers cousins was the sales for they liquor distributor and the last time I went in it wasn't the same. It a still much needed establishment in the community but it's not the same family feeling vibe..

Over the years I've seen this store go through changes! Past few months ive been coming here to get…read moremy meat specials past 2 months I stopped for bad customer service from a guy name Red who was rude nasty and have a nasty attitude at times! But now this guy I have no name but he's there all the time with dreads! Great smile, excellent customer service he has that meat market coming back to life!!!! I applaud him because you can see he takes very strong initiative passion and pride in his work! He the best aspect I've seen back there thus far in a while! Not to knock anyone else but that guy hasn't been there long and he is quite the aspect fit for the store! And as he would mention check out the cook in the back another up incoming aspect I've notice! Buff those floors and this place is off to great things in the up incoming months! Are the afflicted with Uber eats , waiter or anyone

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Capital One Bank

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I have been banking with this particular branch of capital one for 5 years and it's been a good…read moreexperience! Very good customer service!

Direct Auto Insurance

I called to get a quote to lower my car insurance, and got transferred to Angela Taylor and when I…read moresay she was kind, informative, patient, and helpful that's just the beginning. She made me feel great and appreciated for going with Direct Auto she went above and beyond and was so very personable. When I say I left the phone call feeling like a had a friend and more knowledge about car insurance than ever before I truly mean it. Anyone that gets her will appreciate her true dedication and knowledge she has in regards to car insurance. thanks again Angela from one very pleased customer Heather Lawson

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Everything went well as always. Very knowledgeable and…read morehelpful. Definitely would recommend them. Love supporting our local businesses.

Matt Edwards - Ameriprise Financial Services

Matt made clear that he was not about putting people into products they don't need from the first…read moremoment we sat down at his desk. He gave a copy of what you could say is his "mission statement" and explained that he does whatever he can to make sure that his clients bottom line takes precedent over his own. A lot of financial advisors and insurance people will push push push particular things to make them the most money and don't really care about their clients, but you can honestly feel that Matt is in it for the relationship building and not the instant gratification of a large commission. It was a great experience and I am looking forward to a continued, growing relationship with him. Highly recommend!

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