What an awesome bank and the employees are so warm and welcoming! Speaking of warm... don't forget…read moreyour fresh baked cookie to complete the experience. I have never been into an Investar Bank and I think it's one of my favorite banking institutions to ever enter. I have seen others on Perkins, so I hope they are a lot like this one. My daughter especially loved that she got a cookie. Going inside of a bank is not my most favorite thing to do, so it really helps when the staff is ever so helpful and excited about providing stellar customer service! This specific branch is way to close to The Rum House, so don't even think of parking here, if you can't find a close parking spot to the restaurant! Your car will get towed! Park at your own risk!

We love our credit union. I'm glad to have E Federal as a second "bank"…read more There is more personalized service. And more community minded service.

I was so pleasantly surprised today. I am a Capital One customer. I had a Chase bank check so I…read morecame in to cash it today. I knew it was newly built but I wasn't prepared for the look and design of the inside. It reminded me of a luxury car dealership. So clean, open, modern. I was blown away when every worker there spoke to me during my visit. They were all so friendly and comforting. I had no wait at all, and was taken care of quickly. Everyone wore a mask. But I was even more impressed at the technology they have behind the counter. No old school drawer to unlock and money to count out 2-3 times, like most financial institutions. Really modern and advanced technology. Like a bank of the future. Overall I was thrilled with my experience. Now I want to make the switch just from the amazing customer service and in person banking experience.

I'm happy with this bank! That's not a statement I've made about other banks I have used in the…read morepast so from that standpoint that's pretty impressive... Look I need a place to park what little bit of coin I got and access to a Checkcard and ATM and some paper checks and that's about it for what I need a bank for... So when a bank wants to charge me a fee for the "privilege" of having a checking or savings account it really pisses me off!! Red River DOES NOT charge me such fees and that's the main reason I LOVE this bank!! But coming in close behind is the fact that I have always received great customer service in my dealings with this bank and the personnel are super friendly and it is literally right next to where I reside so convenience is A-1!! If you reside in the area of Hwy 73/Hwy 74 in Geismar, LA give this bank a try!!

The representative was very helpful. She was knowledgeable of the products available. service was a…read more10 out of 10.

I honestly have no idea what Felisha was on about. The ladies at Advance have always been patient,…read morecourteous, and polite with me. They explain everything, remind me when I need reminding without criticism, and they never rush me out. I have severe anxiety, almost crippling levels, and I was extremely depressed that I needed a cash advance loan the first time I ever went there. No joke, by the time I left I was so relieved I could barely walk and I've been in every month since. They recognize me by name and they're always so sweet. Since I'm an airhead by nature I'm sure I wear on everyone's nerves but that's not the case here. I will likely never take out a small loan anywhere else, no matter how cheap or how convenient (and it's already pretty cheap and convenient). I have some strong doubts given my repeat experiences with the staff that anyone in their right mind would consider anyone who I've met there rude.

My husband has used H&R Block for years. He and I have been going the last three years, since we've…read morebeen married. We're not going back again after this experience. I had scheduled an appointment with Patricia Sexton Malbrue, and I was optimistic about the appointment. But she pressured us into consenting for certain items that we were not comfortable with. It really frustrates me that we had to consent to our tax information being used for their different products, even though we opted not to use them. Just so we could go to the next screen to finish filing our taxes. At the end, we waited for her to give us the option to pay the fee to have our H&R Block service fee taken out of our returns, which we have done in the past, but she never gave us the option. When we went to leave, she said that we still needed to check out. When we asked her about the fee and having it taken out of our returns, she laughed at us and said "You don't want to do that!" Yes, we did. So from my understanding, she selected a response on our behalf WITHOUT asking us what we wanted. YIKES. Never coming back again.

This was my first time ever using H&R Block and I was honestly completely amazed at how perfectly…read morethey had adapted to the Covid pandemic and the constraints it puts on running a business. They clearly value the health and safety of their employees and customers above all else. As soon as I stepped in, the process was thoroughly explained to me from behind a front desk. Next I was pointed to a cubicle that had been wiped clean and where all the necessary paperwork was waiting. I was in the cubicle alone, filling out my paperwork as instructed, but a team member was one cubicle over who could hear me if I had any questions and could answer them. Once I finished I left the paperwork and my ID in the cubicle and stepped back out into the waiting area. The team member checked over my paperwork and verified my ID. Finally, they left and pointed me back into the cubicle where I retrieved my ID and my copy of the paperwork. There was a bottle of hand sanitizer available in the cubicle for both me and the employee to use upon entering and exiting. I was also shocked at how quickly and effectively they filed my taxes. James was my consultant and within 2 hours of me leaving their location, he had called me to review the tax return and emailed me links for setting up an H&R Block account where I could approve the tax return and sign off on it as well as pay so that I didn't have to go back to the physical location. Again, prioritizing social distancing. They even verified with you that they have shredded any documents you left with them like your W2, which I think showed they just go the extra mile to put their customers' minds at ease. It cost me $128 to file. I have no idea if that's competitive pricing or not, but for the ease and quickness of the process, especially so close to the deadline, it was 100% worth it in my opinion. Plus I'm getting that money back anyway and a little on top of it :)

I have been a client for DECADES and have always been pleased with service - and I am absolutely…read morethe type of person to move my business if I'm not happy. I will not stay with a service provider if I don't feel served. There is too much competition in most fields of service for me to feel compelled to stay with someone if I'm not 100% satisfied on a regular basis.

I have worked with many state farm agents for auto, renters, and homeowners insurance and have…read moregenerally been pleased with good experience. This office was the glaring exception. Monica with this office was not clear and complete with information and in fact was not complete in collection of information from me prior to the policy. In fact, it was with help from my local agent that I became concerned about the policy issued through Janelle Tessier's office with Monica as the go-to there. When it was determined that the policy issued would not be honored and not valid, Monica tried to pin the problem on me. Despite her mistakes and lack of collecting what I found out was needed information, she tried to pass this on me but then quickly wanted me to know that she could help write other policies for my parents. This office was more concerned with securing other business despite the stressful and uninsured situation that they created with their lack of attention, knowledge, and care to the existing client. With so many agents in cities, I would avoid this agent's office.

GEICO Local Office - BR has the best service and the best rates in the Baton Rouge area. Increase…read moreyour savings by combining your auto and home policies.

I am very dissatisfied with GIECO services and the lack of empathy and understanding during…read moredifficult times for many during COVID-19. I have been with GIECO since 2013 and to now have back to back negative experiences with agents in Louisiana has been disheartening. Please do not choose Gieco has your insurance company.