I moved all my accounts from BofA to Waterfall (business and personal). I'm so glad I did…read more Personal service, meets all my business as well as personal needs, pleasant staff, no hassles, I'm very satisfied and glad I made the switch to Waterfall

From the owner: Waterfall Bank strives to give clients a different type of banking experience, one that focuses on…read morethe client. Our mission is to make banking simple by bringing our customers the latest in technology.

Please and thank you go a long way, especially when you're customer facing…read more Also, when a customer arrives, it would be nice if the person helping would focus on the customer for the few minutes the customer is there instead of focusing on coworkers and such.

This branch has gone through some major personnel changes and all for the good! I had to open four…read morenew accounts today and Topher D. helped me and he was the ultimate professional, knows his products and just was a pleasure to work with. I've been going to this branch for three years and previously I found the staff uncaring and unfriendly. This was the old staff. The new staff is A+++. If you want a great bank to work with, give these guys a try. My previous bank PNC in Largo was #worstbankever

I feel important every time I walk into the bank. Everyone smiles everyone says hello. I feel that…read morethey remember me and they take care of me. They know what they're doing, and this is my branch of choice!

They do what banks do. I don't know what these one star reviews are all about. They have the best…read moreonline app so going to the branch is my time to socialize with staff who are responsive and helpful.

I was informed the next day by Nicole that the opening of a business account was denied without…read moreexplanation and in a dismissive manner. The branch manager was unavailable. Customer service, as it should be, was completely lacking. This bank branch is absolutely not recommended.

Nicole was absolutely useless. Couldn't give us the amount of money we needed despite having the…read moremoney in our account. Thought that was bank was for was having your money ready when you needed. It called the Pinellas Park location after Nicole told us they couldn't do shit for us. The Pinellas Park location said they would have it ready for us as soon as we walked in the door verified the account and identification. AVOID THIS LOCATION LIKE THE PLAGUE GO TO PINELLAS PARK INSTEAD.

These are very nice people. They have called me several times to see how things are going. I was…read morevery impressed.

Horrible bank. They said i had an account there before, never been there! Was more interested in…read moreupdates, rather than my being a victim of fraud.​​

The staff is fairly friendly and helpful. However I am learning the hard way that their policies…read morecripple my business and actually prevent me from being able to conduct business and service my customers. If you are considering opening a business account at 5th 3rd bank....dont! You have no idea how much trouble and inconvenience you will be avoiding.

Wells Fargo until I witnessed a federal deposit into my account. Someone else hacked into my since…read more300 dollars to save a compromise Lifelock, what do they charge? Cut by some obsequiously no responsibility interconnected closure as fastidious mochery? 5th Well's?my bad 3 Rd? 5 for non the ft?

I called twice today. First time I hung up after 30' of…read morewaiting miserably. Nobody answered. I just tried again and I was able to talk to somebody who must have been hired yesterday and was not trained properly, because had no clue how to solve the problem. Wasted time: 37'. TOTAL WASTED TIME WITH WELLS FARGO TODAY: 67 minutes. Problem fixed: No If you read all reviews on this bank you will be freaking out, so... don't!

I LOVE this bank. Have been with them for many years and feel like family when I go in there. Am…read morevery happy with them, and love their online banking.

This is a review about the overall bank not a particular branch. BE WARNED: Regions holds onto…read morenewly deposited funds way too long. One relatively small deposit took 8 days before I could access the money, no reason why. Luckily I didn't need the money right away but what about someone else who has to pay rent or their employees? This happens all the time for no valid reason. I think the bank is earning interest on the hold. The Regions bank policies are not fair and it should be investigated.