My credit union in Florida is not in South Carolina but I was told I could go to the nearest Credit…read moreUnion and they could assist. So one day I needed a larger sum of cash more than what I could get without a fee while making a purchase on groceries. All I needed to do is give my member number and license. Voila! I was able to make withdrawals from my accounts. This has been great as I truly don't want to change banks and we get direct deposits into them currently. Also a long history with the bank. The tellers here are so efficient as well as friendly. There had been zero wait time the two times I have been to this branch and that was on a Saturday the last time.

Great service, everyone seems genuinely happy. To help us. Very glad we moved our accounts here…read more Very easy to schedule appointments and user friendly app/website.

What I like about TD Bank is they're close to where I live and have branches over much of the east…read morecoast. They also have very convenient hours. What I don't like it trying to make a deposit at their drive through and taking 20 minutes to do it. It still blows my mind that if I'm depositing $100 of cash, I practically need to bring my birth certificate. Seriously? Yes-- I sent over my drivers license. They then needed to send me a text with a code which I had to wait for and provide before my deposit would go through. Are all bank deposits this complicated? I told the teller if anyone wants to deposit money into my bank account, please let them even without proving who they are.

The Bluffton branch does a professional job and is very friendly. I appreciate…read morethe quality service that I get there.

Don't know why anyone would give them a bad review? We had to set up a wire transfer and they…read morecouldn't have been more pleasant and helpful!! We were greeted when we walked in and the banker we sat with was friendly.

Visiting Hilton Head I needed to go to PNC when I looked up where it was and the review of the bank…read morewas not very good when I went there they were very nice very helpful so I don't know why they got a bad rating.

Everything always goes well!! The staff is very helpful and eager to please!! Everyone is so…read morewelcoming and extremely knowledgeable about banking!!

After banking with Coastal States with no problems for 9 years, a recent experience with their…read morecustomer service has caused me to open an account elsewhere. I currently have no access to my money because of a mistake they made. A clerical error was made where funds were incorrectly put into my account 13 months ago. Unfortunately, I did not catch this, which I understand is my fault and I take full responsibility. However, the two women I spoke with practically accused me of criminal activity for a mistake THEY made OVER A YEAR AGO. This is completely unacceptable! When I started crying on the phone, she told me I was being emotional. They made no effort to apologize, accept responsibility, or offer sympathy for the inconvenience or anxiety they caused me. I understand they were doing their jobs, but to make the assumption that I intentionally did this knowingly and willingly is wrong and inappropriate.

I am a long time customer of Bank of America. I had a stack of documents that needed notarizing,…read moreoil mineral rights docs. The woman refused to notarize because she didn't understand the simple nature of sign here and stamp. Logan Fox is rude and stupid or she is lazy. I personally think all the above. Either way not okay. I walked into a different bank and was treated really well they were happy to notarize all my documents free of charge. Looks like I will have to take my business elsewhere. The loser here is BofA. Logan needs to be let go.

I am a local business owner for over 20 years. I decided to open a business checking account at the…read morebluffton branch. I met with Lisa while with her we were interrupted 4 times while she was repeatedly told her next appointment was waiting. Lisa told me that she would take care of ordering my business checks. I called repeatedly, to no avail. No one answers the phone there. I had someone go in to check on our checks, because my current bank blocked my account due to fraud, and my account being compromised. A week had already passed with no checks. About an hour later, i found an email stating that checks had JUST been ordered! Lisa was unapologetic, and argumentative. Days later, i received 50 checks that had carbon copies attached to them. Not what my business has used in over 20 years. Super bad service, she said they don't answer the phone because they are a BIG bank, and not what i was used to!!!

I was so disappointed. I went there for a loan - the Okatie branch. I went in PERSON. I was told…read morethat I had to have an account t there for a YEAR before I could even apply for one. They didn't pull my credit, ask what I did for a living or what my income was. Just said "no" you don't have an account here. They didn't ask if I had ever had one - which I had -- to include a half million home loan through them and 20 years of military service - JUST NO. For the first time I needed some assistance. If anyone reads these which I doubt it would nice to have someone respond. I'm not a genius but this is not the way to run a business.

We really need to give a shout out to Lina, at Wells Fargo OKatie. If you are looking for a…read morecompassionate, knowledgeable, patient banker, please call her! I went with my 91 year old mom- and Lina talked us through everything we needed- it's like having your granddaughter watch out for all your financial interests. Truly, Lina, thank you! You are a treasure!

This is a great bank that harkens back to a better time when you had a personal relationship with…read moreyour banker. There's less nickel-and-diming than at the big conglomerates. They also have a nice savings program for kids.

The card machine in the drive thru malfunctioned and ate my husband's bank card. After a 20 minute…read morewait in the lobby, he finally was able to speak to the teller and then manager. He was told he has to order a new car they no longer issue them there. The card will take 30 days! They offered to expedited but only if we paid $32! So to put this in perspective, their machine malfunctions and does something wrong yet we have to pay an exorbit fee to correct the error. Would not recommend banking here... I've been a long-term customer and this is just poor customer service

Not a customer but as someone who went into the bank to request change for a $50 bill. I was…read morerefused because I was not a customer. Are you kidding me? It wasn't as if I was asking them to cash a check. Ridiculous.

Best bank ever!! Great customer service!! Every time I have a question or a problem, they are quick…read moreto answer me and are always respectful and protect my privacy!

If I could give them a zero I would. The entire time I had accounts with South State I encountered…read moreproblems. I closed my accounts almost 2 years ago and recently received a letter stating my social security number and other personal information was breached by a hacker. I have visited my branch and talked to customer service, and attempted to call their incident phone line, which cuts the call off while the customer waits for a rep to answer. I finally got through to an incident rep who basically told me "no system is secure and these things happen" i attempted to submit a formal complaint but after being told a rep would return my call in 24-48 hours no one returned the call. Any South State rep I have talked with cannot explain how or why my information was lost. My question is why is former (closed account) information available on their servers that can be breached? Why is my information not segregated or purged from the apparently public server? South State has offered a 1 year subscription to an information protection service in return. Big deal!!! My social security number and other personal info was made available by South State (hackable!) and not one person can answer my concerns. This shows an unbelievable lack of regard for the customers' personal information! My suggestion is DO NOT bank with South State as they 1) do not have secure systems in place; 2) once you close your account, your personal information is available to any hacker for YEARS after you are no longer a customer.