Of all the Regions locations this has been the most helpful to date. I've been to several…read morelocations. None seemed as personable or helpful as South Pasadena FL.

It's not as awesome as the mighty TD Bank, but comes pretty close! Opened fairly recently, the…read morelocation has great parking, four lanes of drive through transactions and an inside ATM as well as one outside too! They have implemented Regions' new customer friendly approach, with "assistants" seated behind cubicles who deal with you one on one, no matter what your problem. I was able to replace a lost debit card and reset a pin number on another card right on site in a matter of minutes. The room is spacious, they have an actual greeter to direct you to the next available customer service individual, the customer service people are kind, warm, friendly and very, very helpful. Thank goodness for this branch; otherwise, I'd be tempted to close out my Regions account. A special thank you to Nicole Johnston, with whom I dealt, and who helped me with several other issues as well. A very charming employee who presented the best possible face of the "new" Regions! Kudos, Nicole!

I know the reason you're temporarily closed but is it asking to much to let us know when you might…read morereopen this branch again. Poor service time for a new bank

Who doesn't love crisp bills when they come out of an ATM? I know I do. Especially when the ATM…read moreasks if you want 50's! Well, don't mind if I do. Until, you realize you have no need to take out $50, let alone figure out how to break that into smaller bills later. So here's the good.. ATM works. Yep. Even told me my balance. Another cool feature: if you forget your ATM card, the app will generate a code and you can use the ATM without your card. Cool!! The bad: location. The ATM sits on the street so your back is to the street and not really protected when you use it. The parking lot is on the other side of the lot, so if you need help.. (well, let's face it.. no one was in the car, so if I needed help, it better be Kit from Knight Rider because no one was coming).

Horrible customer service. I've been waiting for over 20 minutes so far to get into my safe deposit…read morebox. I've NEVER had to wait at my branch in Huntington Beach CA! I am in and out in 5 minutes there. This branch on Corey is aweful...And rude to boot... I was just at BOA yesterday and was greeted and granted access to my father's safe deposit box immediately! I am seriously considering moving my accounts there.

I had to stop by here to get some cashiers checks while on vacation. They had 3 tellers working the…read morefront and 1 working the drive thru. There were more than enough employees to deal w the customers in there. I did witness a customer get irate for waiting approx 2 min to see a teller because they were replacing the ATM. Kind of impatient if you ask me, but they were old and I guess when you don't have that much time left every minute counts.

Great local location with a merrill Lynch office. Used it for 15 years. Opened credit card…read moreaccounts for the kids when they turned 18. Also a higher interest CD through merrill. Multi functional. Paula and her team are super. Also making an appointment is east on line so you don't have to wait for an associate. They've even met us early to handle our needs. Note the hours are wrong on yelp they open the lobby 10-4.

First they reduced their hours, then they closed the drive through. And now they've cut down to one…read moreteller and one useless person greeting people with a tablet. With 6 people waiting in line! Jump behind the counter and help out. I wouldn't wait after 10 minutes standing there. Ridiculous!

This may be the prettiest Chase bank I have ever seen. It's…read morepainted in a beachy mellow yellow color surrounded by mature palm trees right across the street from St Pete Beach public access. I am super excited to find a chase location here as I bank with Chase. I have always banked with chase. I have had my business account with them since the 80's long before I even got married. This location is super cute & has a drive thru-ATM which is super convenient. However, it's awkward to drive in this place but it's better than paying for ATM's at Wallgreens. Will Return.

Recently switched from Bank of America after 15 yrs b/c of multiple horrendous encounters at the…read moreGulf Blvd location. I've had three in person visits to this Chase location first was not good but the other two were good 1. (Negative) Put a hold on a 1k check I tried to cash then deposit b/c I was a new customer. Wouldn't normally be an issue to wait a few days to access the funds but the county was just put under a stay at home order and I still hadn't received my debit card after two weeks of waiting so I had to take it to another bank that didn't want to cash b/c Chase had stamped it. I eventually got it squared away but it was way harder than it should and the young man wasn't friendly at all. 2. (Positive) Went back a day later to deposit the money from above and the drive-thru teller was friendly and fast. Still hadn't received my debit card 3. (Positive) Week 3 or 4 and still no debit card so I returned to the branch. The woman that helped me was very nice. She determined my account had the correct address but my card was sent to St Petersburg and not St Pete Beach. She rush a new one, waived the express fee and I had it in 2 days. The jury is still out but certainly 1000% better than Bank of America up the street

Would not recommend. Would choose credit union or other local bank over BofA. The requirements and…read morerequests for fin info is excessive.

Horrible customer service. I counted 7 people working there today as I waited in a line of people…read moreto be helped while only ONE person was holding open a teller window. Ridiculous! Indicative of every experience I've ever had with a BOA, however. Watched people sitting at desks on cell phones and pacing around seemingly doing nothing. Just unacceptable! If I were a regional or GM over this bank I would cringe seeing this play out today. Inefficiency at its best!

Kind of a dated Bank of America, with typical poor Bank of America hours (9-4, Friday 9-6, closed…read moreweekends). It has a drive through but I've found it's typically quicker to go inside, if you can find a parking spot, since there are only four reserved for bank customers and it's a decent sized building. Inside there's typically a person walking around to hassle you about opening other types of accounts while you wait in line, but the tellers are pleasant. I moved my banking to Chase down the street at the Publix shopping plaza. They're open three more hours per weekday, as well as Saturday, new building, faster, friendlier, don't bother you about up-selling other services constantly. If you do need to find a Bank of America on a Saturday, the closest one to this location that is open Saturday is at 1300 66th St N, St Pete, and they're open 9-1.

This branch is the worst. They are located in a tourist area and only have ONE teller who is…read moreresponsible for the inside counter and the ONE drive thru lane. They also only have ONE walk up ATM. It took me 30 mins to cash a check today. Sat at the drive thru for 10 mins and no one came so I parked and went inside waited another 20 mins inside w/3 people ahead of me. None of the other employees would/could help the teller so they just sat talking to each other while we all waited for help. Time to find a new bank!!!!!

Worse customer service ever. I have been trying to set up a NEW account for several days. They…read morecontinue to take my info for 2 days but then no one calls back.... whenever I call it's the recording AND it doesn't allow to leave message?! I know the worlds change but WTF!

I wanted to say thank you to Herman Mathurin relationship banker from Chase. He was very…read moreprofessional, very attentived and over amazing! Thank you Chase for having people like him with great attitude. Would definitely go again. 1280 66th St N. St. Petersburg Fl 33710

Future customer services, went to this bank to solve finances for my uncle, while speaking with…read moreassociate personal banker Nancy soifer, I happened to forget my personal prescription eye glasses, she called me after I got home to advise me that I had forgotten my eye glasses, I asked if I could pick them up since I was only two blocks away, but she said they were closed, so I said I would pick up next morning, so when I went to pick up, they said I needed a form of identification to retrieve my glasses, I was startled, but agreed to it, but then they were taking very long, and I asked what was the issue, they replied that I needed two forms of id for them to release my eye glasses that they had put in the vault, I did not bring 2 id's that morning since they knew the glasses were mine, so they said I could not retrieve my glasses due to not having two forms of id, unbelievable...... So I was out of eye glasses for the weekend due to this crazy policy to which they objected to return my glasses, there was a police officer in the building and explained the issue and he said he could not get involved, however, he was also dumbfounded about the way and about how that was issued, we just looked at each other like what@$$#??? U kidding me, but we laughed and I told him no worries I understand he could not help with the issue, so this is how this banks management handles business, your glasses are safe in the vault, from being taken from yourself !!!!! Funny thing was to watch how the manager and two tellers gathered together to fill out a form on the computer and called which seemed another bank to see how they were to give me back my glasses, but whomever was on the phone with them told them that I could not get them back with just my license, I needed maybe a credit card as a second id which does not have a picture id, what is a real id for anyway, if not able to convince them that they are my glasses that I left on Mrs soifer's desk, she knew they were mine cause she was the one to call me. These people are the epitome of the nonsense that goes on in a bank these days, how the one that called me knowing who I was but did not even backed me on getting my own property back. It felt like a punishment for leaving my belongings at their bank, almost like telling me we don't want you here ever again, which is what I will do once I conclude my business on opening day, and I was not ever rude to any of them but did voice my opinion that I will never bank there ever again once I get my glasses back...... That is if they do happen to give them back cause it seems like they just don't want to give me my glasses even if I do show any form of id....good luck to all that bank there.....

I had an issue with a check I deposited in April of 2024. The check turned out to be fake which I…read moredidn't know until they closed my account. I contacted the fraud department as was suggested and they accused me of committing fraud which was absolutely not true. I explained the situation and they saw I had no intention of committing fraud. They reopened my account and told me the issue was resolved. This morning July 30, 2025 my debit card was declined, so I looked on my app. $o in my account with a note that I needed to contact the fraud department. I called and they told me they decided to end their banking relationship with me 15 months later because of the fake check from April of 2024. They emptied my account and put me balance in a check that they mailed to my address. I should expect to receive it in 1 to 15 business days. In the mean time, my paychecks are direct deposited into my account that is now closed, so I have no way of getting my pay from my job. I can't automatically designate a new account for direct deposit, so I am not sure when or how I will get my paycheck until the new account is approved. This is completely unacceptable! I was told that nothing could be done and to enjoy the rest of my day. Wells Fargo has taken all current money and future money from me, and left me with nothing. How am I supposed to enjoy any day for the next at least week after Wells Fargo took all of my money from me. WORST BANK EVER!