We have been customers of Frost Bank since 2003 and have found this to be the best bank we've ever…read moreused and we are old timers! They are a real Texan bank, very personable, helpful and fantastic to deal with. My husband and I started a business and applied for a SBA loan through Frost. They helped us at every step of the way. We wouldn't change banks if you paid us!

We just took the plunge and started a small business…read more So, where to set up the bank account? We started doing our homework and found Frost to be very competitive regarding fees. Then my wife met one of their executives at a networking event and decided to make an appointment. I'll tell you what, I haven't gotten service like this from a bank, ever. They answer their calls, they take the time to get to know you, heck, they even referred a couple of their clients to us who were looking for the services we provide. The mobile app is great, too. We'll be moving over our personal accounts, too.

I have visited the bank 3 times attempting to file a POD and each time they only have one petson…read moreassisting customers with otherr employees walking around not trying to make eye contact. They often tell the customers about their lunch breaks when responding to assistance requests. I dont feel like a valued member anymore. Not sure if managemnet changed, but customer service is trash.

TDECU is woefully exposed when it comes to cyber security investments and protection plans. They…read morecannot manage or lock down accounts while fraudulent attacks happen. You potentially could lose thousands of dollars and potentially not be reimbursed for the fraud committed. Know that this is a serious exposure that affects every single person. Also, never call for customer service. They just won't bother to answer. As with many others complaining about this credit unions ongoing problems they seem to get worse by the week. One more thing, when updating their app. they had a complete outage for over 24 hours. Users were unable to access their app or call in for help. If this was a regular bank, they would be fined.

I noticed that the posting that were listed are from 3-5 years ago, and they didn't note which…read moreBRANCH! I go to Sugar Land and Missouri City (Sienna). There's not Enid room in there to be standing around talking to each other. They're always pleasant. I go to Sugar Land and since they have remodeled there's the visual tellers. The customer service people are there after you sign in electronically. They have gone out of the way to be kind to me. There are no more shared branch transactions at these two locations. So there!

I would normally give three out of 5 however there is a fairly new (I'm guessing) associate who was…read morevery rude. I didn't get her name; however she was an African American lady whose answers were very short and she had a not so nice or friendly attitude. Asking her questions seemed to irritate her from the beginning of my transaction. Maybe she was having a bad day either way I didn't appreciate how I was being talked to. Maybe a non-customer interacting position would be better suited to her personality.

Leeza was the best ever! She helped us with our new accounts and answered every question we had…read more She was friendly and knew her products like the back of her hand without sounding like a robot!

Fantastic Service! very patient and understanding! I will happily recommend Wellby to friends,…read morefamily, and colleagues

This WF has some of the best customer service I know. I used to come here more, but they remain…read morevery friendly to me when they see me. At other times, using their atm machine is conveniently located near the tollway. That way, anyone who is on their way to an event or whatnot in Houston can get cash out while on the run. Also, they are conveniently located next to Kroger and Kroger's gas station. If you bank with WF, try this location if you're in the area.

If I have to go into a bank this one is by far my favorite! The customer service is phenomenal and…read morethey are usually very quick.

I needed some assistance with opening an account in person, so I had called to try to set up an…read moreappointment as soon as possible. The teller took my information and then the banker, Maritza, called me back within 5 minutes and told me that they could schedule me that same morning. I went in for the appointment, and Maritza was very helpful and pleasant to work with. Great service here!

I was able to get in and out very quickly. However, when I went to get a cashiers check, they let…read moreme know that I was going to be charged an additional $10 for the check. But I went to another branch a few weeks ago for a cashier check and was not charged an additional $10 and the clerk working at the counter could not explain to me why that was. And then when she printed out my transaction summary, it only says that the checking withdrawal was the amount I needed. But when I check in my Chase app, it has the additional $10 miscellaneous fee so I don't know what that's all about. Would not recommend this location.

Typical Chase branch building, which is a good thing. Upon entering, I was greeted by 3 different…read morepeople, all of whom were friendly and professional. I didn't have to wait in line for long, because one team member offered to help me in their cubicle. Was in and out within 10 minutes.

I have been waiting for almost an hour for access to the Safety Deposit. The staff here aren't…read moredoing anything but socializing with each other. They are keeping me waiting.

Always super friendly and fast service. I've never came to this bank and had any issues with…read moreanybody, Everybody is always in a good mood and smiling.

Wood forest bank? I would never recommend it to no one they rip-off. According to my text,…read morehusband's account to pay off his overdraw fee. And. I had $200 in my new account. And they didn't tell me that there were going to pull it out. Pay my ex-husband Overdraw fee So my bank account is on $0.00 because they took it out without my permission. And they're saying a bunch of paper work with a bunch of bull cap I did not give a permission to take out money from my account. Please whatever you do. Do not open a bank account with them at all.

Great service! Always very helpful! Been with the Woodforest for about a year now and never had a…read moreproblem. 10/10 customer service.