They were perfect, everything was great and loved the online banking platform. It was very easy to…read moreuse and very intuitive. You could arrange the accounts in order and name them. You could also easily transfer money from one account to another: Choose From then Choose To, it was that simple. Then recently they destroyed the online banking website. All the accounts got out of order and they took away the function to put them back they way you needed it. They only way to fix the issue was to swap the names of two of my accounts, swap my direct deposit accounts, swap my mortgage draft accounts, swap everything between these two accounts, I'm still in the process of swapping everything. Because of this mess, I now also require to have debit cards for the account that I use to use to be for my mortgage that I now have to use for my daily spending. They promised me they would send it FedEx and that I would have it today. Today is over and it did not come so I called them. They just told me they sent it regular mail and should have it in 5-10 more days. So I have no access to my funds until another week. On top of all this mess they caused. Trying to transfer money on the new online banking is also a total mess, if you can even figure it out. It took me about 10 minutes to figure it out then I ended up doing it backwards. Before the change you simply had a transfer button, choose the from account then the to account and hit the submit button and you're done. Now you have to find Move Money then choose either start transaction of manage accounts, try them both one of them should work, then choose the account the money is going to, not the one it is coming from and so on, which is so backwards. I had Discover bank and Wells Fargo before moving everything here, now I am in desperate need to find a bank with a good online banking platform. I absolutely HATE this place now...

My boss, who did a brief hitch in the Air Force, called me and told me he walked into the Meyerland…read morelocation and walked out with a $50,000 unsecured, personal loan, no tax returns or anything to provide. I walked into their Sugar Land location and applied for a $14,500 unsecured, personal loan on the same day. I was told my loan was pending consideration. I should have an answer in 2 to 24 hours. I had to wait 6 hours for an answer. The answer was, "We need a pay stub and bank statements." Like my boss, I'm self-employed. Neither of us get "pay stubs." I spent the evening sending Navy FCU bank statements from two accounts and 2 years of tax returns. Had to wait till the next morning for an answer. On a range of 7.43% to 18% APR for personal loans, these clowns offer me the loan at 18%. I did 12 years in the Navy and my dad (Nam Vet) and sister were retired Air Force. My credit score is 790, I have little debt, I have $1,035/month mortgage for home that only half the value is financed, always got the best rate when buying a car, and that's the way they want to treat a vet? TERRIBLE! I called Navy Federal Credit Union back to discuss my issue, like the business mgr. who responded below, told me to. The Associate who fielded my call said there were no notes about this on my account, didn't understand why he/she didn't leave his/her name and said she didn't know why he/she even prompted me to call. Big surprise.

We came in without an appointment (oops) and didn't hold the truck we had our eyes on initially (it…read morewas pending purchase). Totally a blessing in disguise, there was a different truck hubby had been eyeballing but I was reluctant. But it was on the floor ready to go and better in person, exceeding my expectations. Only negative would be the waiting for the paperwork to be put together. Such a minor thing in the grand scheme of things. They utilized docusign and didn't badger us with multiple questions. It was seemingly painless. They have so much going on and manage it quite well. Hoping to trade in with them again at a later date. Thank you Arman for being absolutely chill while we figured ourselves out and Brad for getting us the best rate possible.

Came in to look at a few trucks. Very impressed with the show room and the friendly staff. Very…read moreclean trucks they detail each one and seem to be honest about the quality of the truck. They know what they are selling.

Premier America credit union is wonderful. It was the best thing I did to come out of the bank…read moresystem with all the charges they give you two credit union and I've been with them for years. The Customer Service representative that helped me today was absolutely wonderful and helpful. Her name is Patricia N. I never felt for a second that she was ready to get off the phone even though they were about to close, but she stayed on with me and answered all of my questions so I appreciate this credit union having the right people handling their calls, which tells you a lot about them 100% on customer service and satisfaction from me.

It's really just the lady with dreads behind the glass tbh. The branch is okay. Customer service…read moreupon arriving had to get better tho. Teller behind the computer that was just sitting there didn't even acknowledge me last time I walked in. lol I was like "am I just supposed to walk up here?" She was like oh I can help you now.

I finally made it to the Navy Federal Credit Union at Meyerland Plaza. I opened my account since…read moreearly this year. If the bank didn't threaten me to freeze my account because I haven't touched in months, I wouldn't be here yesterday. It seems pretty efficient for 2 tellers at 4 stations, one being lowered for customers in wheelchairs. I was quickly served as soon as I walked in. My teller had a worrying look on her face. I thought something was wrong with my account. Maybe she was busy and still thinking about the last customer she helped. I noticed the line for ATM was longer than inside the branch. The customers were much younger than at VA Medical Center where both locations veterans visit. I can't say if I would return because they made sure all customers use online banking all the time. If I didn't read the first reviewer said that this branch opened in 2017, I would have paid attention to this part of the mall. Because I normally go to JCPenney and H-E-B on the other side.

Most rude phone agent I have ever come up against, told me it was "none of my business" when I…read moreasked why I could not get a pay off for a customer after I provided all of the necessary information

I have visited the bank 3 times attempting to file a POD and each time they only have one petson…read moreassisting customers with otherr employees walking around not trying to make eye contact. They often tell the customers about their lunch breaks when responding to assistance requests. I dont feel like a valued member anymore. Not sure if managemnet changed, but customer service is trash.

TDECU is woefully exposed when it comes to cyber security investments and protection plans. They…read morecannot manage or lock down accounts while fraudulent attacks happen. You potentially could lose thousands of dollars and potentially not be reimbursed for the fraud committed. Know that this is a serious exposure that affects every single person. Also, never call for customer service. They just won't bother to answer. As with many others complaining about this credit unions ongoing problems they seem to get worse by the week. One more thing, when updating their app. they had a complete outage for over 24 hours. Users were unable to access their app or call in for help. If this was a regular bank, they would be fined.

Houston Auto Emporium is a great place to purchase a car. The Manager and Staff are so kind and…read morehelpful. They work with all credit rates. Stop by today and let them put you in your new car. I highly recommend them.

David is an amazing salesman he helps you throughout the entire process when you walk on the lot, I…read morecouldn't have picked a better place to get my car I love my 2008 Honda CR-V and my kids do as well.

Thanks for a easy and hassle free car purchase! Absoluty no pressure from the sales group! They…read morewere only helpful and considerate. My previous car was totalled in a car accident the week before and I found this car on the internet. I called and talked to Steven who was very considerate, pleasant, and professional. I drove to the dealership which was 40 miles from me and test drove the Lexus RX350 I had been looking at on the internet. I immediately fell in love with it. My husband and I went back to the dealership two days later over the weekend and had the money ready to buy it. The car was in great condition and I was very surprised and pleased when I looked under the hood of the car and saw how clean the engine was. They worked with me to finance a portion of the car and we were driving out of there with my new car a couple of hours later. I love this car and appreciate Direct Auto Connct for making this such a pleasant experience. Would recommend highly. You may not see a lot of cars on th7eir car lot for sale on the lot but i can bet you the quality of the cars they have for sale is superior. Thanks for a pleasant experience! Debra

These guys are the real deal. Prepurchase they answered all of my questions open and honestly sent…read moreevery photo I requested so that I could make as an informed decision as possible from 5.5 hours away. When I arrived the truck was exactly as described. Purchase process was smooth and I was on my way. Will definitely call them again when I am in the market for a used vehicle.

I was able to get in and out very quickly. However, when I went to get a cashiers check, they let…read moreme know that I was going to be charged an additional $10 for the check. But I went to another branch a few weeks ago for a cashier check and was not charged an additional $10 and the clerk working at the counter could not explain to me why that was. And then when she printed out my transaction summary, it only says that the checking withdrawal was the amount I needed. But when I check in my Chase app, it has the additional $10 miscellaneous fee so I don't know what that's all about. Would not recommend this location.

Typical Chase branch building, which is a good thing. Upon entering, I was greeted by 3 different…read morepeople, all of whom were friendly and professional. I didn't have to wait in line for long, because one team member offered to help me in their cubicle. Was in and out within 10 minutes.

I bank with multiple institutions and Navy Federal is one of my favorites to work with. They are…read moreone of the few banks that still offer same day replacement debit card issuance. I visit this location often when I am in the Katy area. The bank is typically not packed and am quickly assisted by a bank teller or Personal Banker. As soon as you walk in you are greeted by a bank coordinator that helps guide you in the right direction which is a nice touch. If you're eligible for a Navy Federal Bank Membership I highly recommend it.

The Village People are usually here, banking, because they're always "in the navy." When they're…read morenot here, they're staying at the YMCA. Not my favourite bank by any stretch of the imagination, but it's not too bad and gives you an alternative option if you need some local banks to consider. Having said that I could see a lot of service issues arising and not just from the other reviews but from my own limited experience coming in here.

Cynthia came to our hospital quickly, was transparent about price and service, and moved fast.read more

Very fast service! Cynthia is a very nice lady with professional demeanor. Worked well with…read moreelderly client. Courteous, not in a rush to finish. Visited with my mom for a few minutes after the service was complete.