Clean place, and very nice and helpful employees! They get what you need done. They don't have all…read morethe currency though. I was looking for $2 bills but they didn't have any which disappointed me. The other Wilson Bank near Publix and Sonic had $2 bills at least. Overall I give this place 5 stars!!

Just Started with Bank Tennessee about a month ago. Julia Harris is great , along with Eddie…read moreSykes. Loved my experience with them. Just reccomended a friend of mine today. Keep up the good work!

I was looking for a local bank to help me grow my business. I was referred to Brad Houser with…read moreBankTennessee by an associate whose opinion I really trust. From the first interaction with Brad to my interactions with the local Branch Manager (Stephen Key) to my back office personal angel (Shery Mercer) this bank cares about creating a winning environment for the client. If you are looking for a team that can help you create banking solutions to help you with your financial goals, you don't need to look any more, this is your bank.

This is the first bank in 30 years that declined to open a bank account due to my credit, although…read moreI am a government employee for 3 years. So much for "Metro partnership" and "community". Stay away

Statements come months apart. Our last is September 2025. The branch on Bell Rd in Antioch. The…read morebranch on Old Lebanon Rd in Hermitage is hit or miss.

Outstanding service and attention to detail! The staff is knowledgeable and willing to help!…read more Thank you for a great experience!

I can say that the interest rate that I got was great for what we needed…read more However the personal bankers are incredibly hard to get in contact with! I have been leaving messages for over a week and have yet to hear back. The entire process of getting our loan took almost 3 months and we never had correct information of what was needed. I am STILL getting things in the mail (we closed in April) of things that are needed to keep my interest rate and loan! Why wasn't this done correctly BEFORE WE CLOSED??

Well it recently sold to first finanical bank and it has become a nightmare you cant call the bank…read moredirectly and then you drive over there and they still cant answer your questions. The teller used to be nice and friendly now she acts as tho im bothering her. Plus even with my account number she could only answer me about my atm transactions. This is highly unacceptable for a bank ive been with for over 5 years. The answering service is horrible to after pushing 5 buttons this lady named Brooke who was a straight b-/ch couldn't help me either this is so so sad to take such a friendly and good bank to just an impersonal and starched shirt bland uncomfortable bank. Its frustrating and rude. And the drive thru cant even see who you are dealing with anymore. I find this to be very suspicious bc it takes them longer to make a deposit than before. Hummm what tales so long. Im done. Roger Davis.

I always experience a friendly smile and professional but personalized service at Cedarstone Bank…read more They're also great to work with in re-financing other bank's high interest loans and gave me hope for getting out of debt from an old student loan that I thought would never go away. What more can you ask for of your financial institution?

Very transactional branch. Not the usual friendly environment you find in other Pinnacle branches…read more Many of the frontline employees could use some extra training on interpersonal skills.

This is, by far, the best bank I've ever banked at. Friendly, efficient, caring and always a…read moredelight to work with, in this physical branch in Goodlettsville as well as on the phone!

By far the worst bank I've come across in East Nashville. These express bank atm is filthy. Even…read morethough I used their filthy machine I went across the street to get some singles and coins, they told me I needed an account to get change. The reason was they could not type it in their computer to make change. They did not attempt to offer me an account, they didn't offer to use one of their own account, and they don't have a guest account to do small transactions like a currency exchange. I need a new back and they will not get the business. Pour customer service for non-members.

I am a huge fan of Suntrust in general, and this branch too. It's convenient since I live in East…read moreNash, but the people are very friendly inside too. My husband's debit card was stolen last year, so we had to go in & get a new checking account, new cards, etc. They were so nice! I cannot remember the guy's name that helped us - Josh maybe? - he was so great. Very accommodating, understanding, and took care of everything for us. Fabulous! I have also been in to have a document notarized - easy peasy. Great branch!

Thank you to Micheal and the team! They really helped me out and I could tell they take their jobs…read moreseriously while still keeping things light and making you laugh. Micheal walked me through everything step by step and was completely transparent the whole way. I appreciate the honesty and professionalism, and I'd definitely recommend them.

Avoid this bank! I told and wrote down that I needed my cash to be placed appropriately. The teller…read moredid it backwards when I repeated and wrote it down. This wasn't just $100 or even $1,000. AVOID this place!!! Also- Had to get on the phone with the US Bank IRA and wait 3 business days to have my money moved. The app has never malfunctioned to where I can't move money. Ever since I went to this branch, it would not let me move money to my IRA.