Joining this bank is my biggest regret. I'm constantly paying international call fees to "unlock"…read moremy account, only to find out my account can't be unlocked. Multiple times have been stuck overseas without access to my account. Horrible customer service - they provide no other options to unlock account besides "waiting 48 hours". No way to message, you have to call and pay international mobile fees. Don't join save yourself!!!

Gosh... Where do I start. I always start to tear up when I think about this 5/3. Michael is a…read moregentle giant. Tommy is kind and compassionate. Sherry's smile could light up the world. Grant is knowledgable and generous. Oh, and Shaun... WHO DEY!

I had a great experience at this Wells Fargo. I agree with some reviews that Wells Fargo may be a…read morebit outdated but I have been a member with them for a long time now and advent had any serious problems. I got a notarized address form within 5 minutes. I did not have to wait in line. I wish I had known about parking before hand. Ask the hotel valet guys where to park and they will help you out.

Tellahia Cannon is a fabulous associate who helped me open a new business account. Proud to be a…read moremember of the Wells Fargo community.

Upon entry I was greeted by a big smile. I always like to meet my bankers and who is handling my…read moremoney and was given great insight on my business account and how to build business credit. Very appreciative of the steps the staff take to make you welcome.

The staff at this location have been friendly and the branch is modern and clean inside. As soon as…read moreyou enter, you are quickly greeted. The downside though is Regions offers very uncompetitive product offerings- you can and should bank elsewhere to earn such higher interest rate on savings- it is a shame that they have to have such poor products when their staff is as good as they are.

Great service! Always so helpful and great to have a downtown location too. Oswaldo Mendoza is the…read moreperfect guy for any small or big banking questions here, highly recommended!

Horrible service. I canceled a membership and saw a pending charge so I called Patrick and Brianne…read moreof Tennessee (Yeah they wouldn't give an operator number or anything else to identify them.) For all I know they just made those names up. They refused to stop a pending charge until it cleared which defeats the purpose of fraud protection. Why get notified of a bad pending charge if they won't stop it until it goes through?! I asked them to notate my account and dispute the charge the minute it went through. They refused to do that! They said I'd have to call back!!! Bank of America is worthless!

I love the personal service at Regions bank. They go above and beyond to help me . Fast and a…read morecourteous.is the way I would describe them.

This is a recently updated branch, so I didn't know what to expect. Parking was a breeze and Connor…read morewas great. Was able to do everything that I needed in a single visit and was very friendly. I will absolutely be using this branch again the next time I need banking services.

Now that I am back on this side of town, this will be the closest US Bank branch to my home and I'm…read morepretty happy with that! The parking lot is plentiful and they offer 2 points of ATM access which includes a 24 hour drive-thru version. I appreciate the friendly and helpful staff who efficiently assisted me with doing a change of address, order a new debit card (I lost my previous one during the move, make a deposit, and order some new checks... all in less than 10 minutes and at the teller booth. Convenient! The drive-thru lines for deposits and withdrawals are always a breeze too. No complaints here! TIP: The website boasts that this location is open on Saturdays but I am almost certain that when I attempted to visit a few months ago, they were closed? I will try again soon and update then!

I would negative star this place if I could - They made me walk to the downtown US Bank location to…read moreget my $26.60 cash. Apparently $26.60 was more money than this branch had on hand. Well capitalized... I'd say no.

I have banked with First Bank at a branch in Murfreesboro, TN for over 2 years…read more At first, the bank employees were very nice, but all of that has changed. I went to this bank because my local credit union was only paying 2% on CDs and First Bank was paying a little over 4%. I had the interest paid to my checking account, which was also at First Bank because I lived off the interest, plus my SS. The interest was to be deposited to my checking on the 18th of each month. I went to the bank to find out why the interest was not paid. I was forced to sit in the lobby where others could hear and discuss my CDs, that totaled $150,000. Finally, a man came over to me and said since you are satisfied with what we are doing why don't we just pay you your money. That was done. There were more problems and I sent a Certified Letter to Chris Holmes, the Pres. & CEO of First Bank, and he didn't even reply. I have closed all of my accounts with First Bank except for my checking which I will leave open to after Jan. 1, 2025 so my bills that are paid by bank draft will be paid. I did have dealings with 2 very nice tellers: Connie & Caroline and I hate to leave them. I DO NOT RECOMMEND FIRST BANK TO ANYONE !!

Great group of people at First! I called in today for help at a branch while i am in town. We use…read morethis bank in other TN cities for accounts tied to properties we own in Chattanooga and Knoxville. Our 1st Nashville purchase has occurred and First has been helping me at this local branch. This group has been more than flexible in working with us from out of state via phone. I am sitting down with them in person at this branch when i am here later in July!

I tried to wire funds from Bank of America to this bank, but the fund was returned with $35 charge…read more This happened twice , so the total charge on me is $70. I feel these charges are unfair. Asked the business to refund, and they refused. Transactions: WIRE TYPE:WIRE IN DATE: 210406 TIME:1529 ET TRN:2021040600411664 SEQ:2021040600391970/000255 and TRN:2021040600431392 SEQ:2021040600425441/000311

Renasant Bank isn't widely known across Nashville, but perhaps that is due to it being a…read moreMississippi-based bank. A few years back when I participated in the Move Your Money exercise that encouraged me to flee Wells Fargo/Wachovia, I found this gem of an institution and I've been pleased ever since. I like that they allow you to use any ATM and will refund you the ATM fees incurred. Renasant does charge an additional $1.50 for this, but they refund that fee as well with each statement. Seems duplicative, but as long as I get my money back, then that's not really my problem. I also appreciate that they post things to my account in the right order: deposits, then charges. Most of the big-name banks don't do this, which can often result in overdraft fees if the wrong charge clears before a deposit does. Their checking is free, with certain stipulations (like having direct deposit, paying bills online and logging in to their mobile banking site a certain number of times each month). While this bank is perfect for my situation, it may not work for everyone. Their locations are very limited in Middle Tennessee and I was disappointed when they closed their downtown branch. If you have direct deposit, then it's no big deal, but if you have to deposit a paper check (like my partner), then you'll want a local branch. We like this branch on West End and the staff here is always great.

They closed an hour and a half early on a Friday and made me miss a deposit. Very unprofessionalread more

Not open for 2nd straight snow day! Tried three locations. First Horizon and Regions both open!!!!read more

I wouldn't generally make a point to review a bank branch. But I feel like my experiences here…read morewarrant letting you know... First of all, when I called with a question, I had no trouble getting through to an actual person (Robin), *at this location*, on the phone. No convoluted automated response maze. Just keep pressing zero and you're good to go. Walking in, I'm immediately greeted with a "Hi! Welcome to Wells Fargo, how's your day?" An enthusiastic greeting too, pretty clearly not a "I'll say this because I'm obligated to, but I really can't wait to get out of here..." The tellers are super nice and have always been helpful. Even with tasks that in the past, some other banks have been very confused about completing for me, like exchanging foreign currency. Finally, this location is convenient - right at the corner of Harding & White Bridge, in the shopping center. Particularly if it's time for a trip to Target...

Stopped in to make a quick deposit into my daughter's account. Staff were pleasant enough. Service…read morequick enough. Overall pleased.