(This is a re-post since Stephen B. Register, CPA owns this JH franchise so the same applies) …read more.. A+ The best accountant and tax preparation staff in the county. Steve Register is one of the nicest (and smartest cpa's) persons you will ever meet. His staff is always courteous and professional. Every business needs to be ran like this!

I'd steer clear of this place if you want your taxes done in a timely fashion. My girlfriend…read moreutilized the services in order to get her taxes straightened out after Harvey, and other back tax issues, and it just turned into more of a nightmare. As it sits, today on August 9, she has not received a return for last year's taxes. Because apparently they were never submitted. While we are at it, according to the IRS's records, the ones from 2016 weren't submitted until June and the ones from 2017 weren't submitted May. When you pay for a service such as this, there is a certain expectation of quality and that has certainly not been met. On top of all of this, Pam is impossible to reach by phone; numerous calls have been sent straight to voicemail (which is full) and not returned. Texts are a better way to get a response, and at this point probably better so we have things in writing with dates and time stamps. Pam has offered nothing in the way of explanation, restitution, or apology. This place is shady, to say the least.

Mrs. Pam has done my taxes for years and I love her and her staff, they make you feel like family,…read moreI've never had a problem with my taxes there, always answers your calls, and if she can't at the moment she always gets right back up with you, love Mrs. Pam and staff

I would NEVER recommended this bank to anyone. They constantly place random overdraft fees onto my…read moreaccount. I started monitoring more closely, and finally got documentation showing the fees were not valid. HOWEVER, they advised they are unable to reverse all of them because they are limited to only ONE a month refund. So, practically they steal money and when you get proof they say they can not refund it because their system only allows one refund a month. Easy way to steal, especially for people that don't monitor their account very very closely.

DO NOT BANK here! I made a MOBILE DEPOSIT on a FRIDAY & received an email stating it was ACCEPTED,…read morebut then got a phone call shortly after stating they CAN NOT release my money without verification of the check when what they needed was on there! I DO NOT RECOMMEND this bank if you are wanting a Checking Account. I would only bank with them for a Savings Account, so you won't have to worry about them "holding" your money.

This is by far the worst banking institution I have ever used. My family has multiple accounts here…read moreand at least once a month they will either deposit in to or withdraw from the wrong account even with deposit slips or withdrawal forms. Then they tell you they can't authorize the correct transaction until you have jumped through so.many hoops that your head spins. I would rather my money be held by the Clinton Foundation or the nearest street corner crack head than for it to be held by this farce of a financial institution. They can never seem to admit their mistakes nor deal with the training issues that cause these constant problems. Please save yourself some financial headaches and busy your money in the back yard instead of giving it to these clowns to use and mismanage.

Very friendly and helpful community-minded bank.read more

DO NOT BANK HERE!!!! this place has the worst customer service and will charge you over draft fees…read moreeven if you didnt actually over draft! A merchant sent over a charge and then a pending charge. The bank told me the pending charge would come off my account the next day and be credited back to my account. This was just enough time for the over draft fee to be taken out of my account. When i asked if it was going to be credited back since i did not actually over draft they said no!! If you want to keep your money then bank some where else, here you will only lose!