Wow, thanks Jim and Travis! I had decimated my HP laptop and Jim explained in a very knowledgeable…read moreway how much parts and labor would be to repair. I decided to say good bye to a substandard PC and purchase a refurbished one from Jim. He made it convenient and the pricing was awesome. I took the Dell laptop home and was was wowed right away, I spent years working with a very slow PC. But, didn't realize it. The one Jim sold me is a thousand times faster! Jim transferred stuff from my old PC to the "new" one and without me having to remind him he put my wireless mouse attachment from the old lap top. Great work. I am very grateful. You guys are never allowed to retire. Don Lofgren Jr.

These guys are great. They have plenty of time to explain what I'm interested in instead of…read morereading amazon reviews all night. Whenever I need an accessory they have the good stuff instead of the cheap flimsy stuff from Walmart. When my wife's laptop got hacked (our fault) we had them do the re-install to save me the hassle. Definitely trust their advice.

I called Fingerprint Computer Services to mount a tv above our fireplace. They showed up on time,…read morecompleted the task in an hour, cleaned up after themselves, and charged the quoted price. Very satisfied.

I have needed the services of Fingerprint Computer Services twice in two weeks. The first time, I…read morecalled on a Sunday, thinking that the best I could do was to arrange for a home visit in a day or two. Totally surprised when the IT told me that he could be at my house in two hours. He fixed my "crashed" laptop in an hour. Runs perfectly. Second call, two weeks later, was for connecting a device by way of downloaded app and much manipulation. Oh, he came the same day that I called for help. I strongly recommend Fingerprint for all your computer needs. Doug Flaherty, Appleton WI

Excellent service! We were able to stop in and get everything fixed within a day. We are repeat…read morecustomers!

Confident and effective experienced guys. Their number is now a permanent in my phone book.read more

IT Evolution exceeded my expectations. They fixed all the problem with my computer, prices were…read morevery reasonable and the customer service was phenomenal. Jorge, came in during closed hours to allow me to get my computer because I needed it prior to leaving for vacation. I will return to this store for all of my future IT needs. I'm not big on writing reviews unless I have an extra ordinary experience and in this case, I DID. Highly recommended

The owner hung up the phone on me when I called. I called back and then he ignored my phone call…read more This is not how you do business.

great help! instead of taking my money and saying they cant fix it, they walked and talked me…read morethrough some very useful steps to fix my labtop myself and even some steps i can take for future endevors

J&J Electronics did a great job for me. Wanted a projector mounted in a small room. The walls were…read morenot accessible to run HDMI cable. J&J improvised and ran the HDMI concealed so the job still looked neat and professional. I have the perfect set-up now and their price was very reasonable compared to other installers in the Fox Valley. Highly recommend.

I have a older computer, about 13 to 15 years old. It was running slow, locking up and at times…read morewould just go to black screen. I took it to Kennow Tech to see if it could be saved. Chad clean it and did some adjustments and replaced my dying hard drive. Chad took the time to explain all what he did and asked me if I had any questions. This was all done in the same day I took it to him, Wow. its like having a new computer now, I am very Happy with the results and the cost was reasonable. I will not hesitate on letting my friends known about Kennow Tech. Grate job done. Ricky

I have used KennowTech multiple times for computer issues and it is always a pleasant experience…read more Chad is very knowledgeable about computers and has been very flexible and patient when we have needed his help or have had questions. If your computer needs some attention, you've found the right place!

8 years ago, I had the Appleton store build us a desktop PC, I picked out the case and had a card…read morereader and a dvd drawer installed, so I now have reached out TWICE to get a quote on updating the whole thing, and all I received back is crickets! So don't bother wasting your time!

The only reason they are getting a second star is because both the gentlemen I interacted with in…read moreperson were helpful and polite. The guy who actually worked on my laptop was not AND I ended up being charged more than double the price that I was quoted. I brought my laptop in because the keyboard wasn't working after reinstalling windows. They called me a few days later saying the battery doesn't work anymore and they were going to take it apart and do all this other stuff. The battery was fine and didn't end up being replaced or anything, but it had been sitting around uncharged for about 3 months. I told him it probably needs to be plugged in overnight and he started arguing with me over the phone about how that doesn't matter and I don't know what I'm talking about it. He said that only applies to car batteries. I convinced him to at least try it before replacing anything, and lo and behold, it charged and turned on. Lithium ion batteries can lose capacity if left uncharged for too long. That is simply a fact. When I went to pick up my laptop the next day the price was DOUBLE what I was originally quoted because the worker did a bunch of completely unnecessary work on the innards of the laptop when all that needed to be done was a reinstall of the original Acer software and drivers. They even admitted as much but still insisted on charging me for the work. On my original visit we were discussing a few upgrades that I was doing on my PC and they were going to install the parts for me when they arrived from Amazon, but after the fiasco with my laptop I will NEVER give them any business ever again. They lost a customer for life just so they could rip me off for $80 dollars. Disgraceful.

4pm appointment Thursday April 2nd. They call Tuesday the 31st of March to confirm the appointment…read more Show up day of appointment and they are closed, no one in the place. Other people showing up confused. They send me an email "oops you missed your appointment." No, your idiot staff wasn't working the hours posted on your own door. Nobody reaches out saying they would be closed, door says you're open until 7pm. Idiots.

The staff there are absolutely AWESOME! They are THE definition of PROFESSIONAL! They did EXACTLY…read morewhat I asked them to do, which was help me put my tablet into a case, which took them LESS than 3 minutes! I HIGHLY recommend coming here for service that DOESN'T suck, like Best Buy!

Dave was so helpful and nice!…read more Great experience and the helped us throughout the whole process of an ICloud issue.

When my iPhone 8 battery needed replacing, I made an appointment with the Best Buy geek squad, but…read morewhen I arrived, they took a look at it and said it was too old to get the battery and sent me away. A short drive up the street to Computer world and the customer service was a completely different story. While I waited, they checked availability and placed the order with Apple. They called when the battery arrived, and when I took the phone in they had it ready to go in just a couple hours. Battery health is 100%, and so is the customer service at Computer World!

My sister in law's laptop got hacked while she was visiting us from Arizona, and she was locked out…read moreby the hacker. Tony and his team were able to get it back in service same day, the day before Thanksgiving. He reloaded Windows and got it going for us quickly. I have used them several times and always have consistent fast efficient and cost effective service. I recommend HCBS.

I have used this business for many years. Knowledgeable and helpful, it is especially nice to have…read morea "hometown" resource to meet your computing needs. Service and sales have always been excellent.