I've lived here for four years on both sides of this 10 story building, in both a 1 & 2 bedroom…read moreapartment. I'll try to be as comprehensive as possible while keeping it brief. Pros: - Apartments have a modern feel with updated appliances. - Concrete walls make for a great noise barrier. - Everything above floor 6 has pretty incredible views, especially in the east-facing units. - Lobby is nicely renovated. - Management and cleaning staff keep the place looking good. - Shoutout to the maintenance guys around here who are quick, polite, and do a great job. - The neighborhood is the best in town where something is always happening. Great local cuisine, a variety of bars, and new development popping up everywhere. - Diverse community with college kids, young professionals, families with kids, and senior citizens. - The building has multiple businesses on the ground floors providing a busy and working-class vibe. - Management has always been great, especially Shelly from when I first moved in. (Shelly where ever you are now, you rock)! - Includes vending machines, a turtle sanctuary, and a fitness center. - Extra storage in the basement is always nice. - Plenty of above-deck parking, and a good amount of covered parking. You can get a private underground spot for somewhere around $40/month. - UPS Box and USPS box directly out the front door. - Metro has a stop for the 1 bus right outside the door. - Secure package room with pretty easy access. - Nice community garden and flowers all over the place. - Rent is a little higher than other parts of the metro area, but the location is worth it. Cons: - The elevators are something out of a horror movie, and have been my #1 complaint about living here. They slam off of the walls when they are riding up, they miss your floor, you wait for up to 15 minutes, they smell horrid, and the doors have no sensors and will slam into you. A few weeks ago there was someone stuck in the elevator on the 6th floor, and it took the fire department almost an hour to free them. I have exited the elevator with it halfway between floors. Management has said that the elevators will be updated by the end of 2014, so keep your fingers crossed. - The laundry room is pretty terrible. I swear I've lost well over $100 to those wretched machines since I've moved here, plus, they beat the crap out of your clothes. These could really use some updating, but until that happens just take your laundry elsewhere if you can. - If you park under the deck and it rains, a nasty combination of concrete and run off water will drip down on your car. This unpleasant white stuff is like paint, and is nearly impossible to remove from your car. All of the cars under the deck are covered in it, and it pretty much ruined the roof of my vehicle. - There are two doors on the first floor, one on the outside and one in the lobby. The outer door is locked at random times throughout the week, and even more sporadically on the weekend. The kicker is that the intercom is on the inside, meaning you'll have to go let your guests in, sometimes even at 3 in the afternoon. - The parking policy is very strict on paper, giving you only one guest past per apartment. I have yet to see them enforce this policy, but if they did, some of the rules are quite ridiculous like, "don't leave your car in the same place for more than 72 hours or we will assume it's broken and tow it." - It's hard to keep up with Ohio's winters. That being the case, watch your step because the grounds often go unsalted. I typically bust my face at least twice per year, and I'm a fairly balanced person. - In my experience, the west side of the building experiences much more noise from drunk hipsters than the east. - This is still Akron, you will see all of the fantastic hood things that come with inner-city living, but it is still quite safe. Overall, I have little qualms with the building or the management, and I had a very pleasant experience. The management is always understanding, the neighborhood is awesome, and the people who live here are great. With a little patchwork, this could be THE spot to live in Akron, and it definitely beats the overpriced "campus suites" down by UA. 4-stars for a great 4-years, thanks Highland Square!

They do great work! It's a local family owned business. They are trustworthy, friendly,…read moreknowledgeable, professional and honest! If you are looking for a HVAC company, go with ComfortPro Heating and Cooling! You won't be disappointed!!

The floors and walls are so thin you can hear your neighbors calmly talking (and they can hear…read moreyou). The water bill is 3x that of a three bedroom home. Brookwood is so difficult to work with they should be out of business. Unethical scum.

I have lived at Sanctuary Grove since April 2015 and I love living here. The apartments are only…read moreabout 2 years old, appliances are stainless steel, and the master bedroom is huge with a giant walk in closet and master bath. Any time that I had to call maintenance, they were there promptly to fix anything needed. Wendy in the office is very friendly and easy to work with. The apartments are a bit pricey but definitely worth it!

Fairway Park Apartments could be characterized as the upper end of low quality construction. It has…read morenicely landscaped grounds, nice pool and an OK location until it becomes the gateway to the construction and traffic for a huge Super Walmart and Sams Club slated to begin construction, then open soon. Chris, the leasing Agent is a great person, but two others that work there have a far different attitude. While I am the first person to admire a place that takes pride in their facilities, upkeep and a desire to keep a quiet and harmonious neighborhood, their tactic is to be kind until you sign the lease and pay, then unleash the 'orientation', consisting of emphasized rules, threats, penaties and other items, all delivered to you as if you were a bad third grader. The main problem in my eyes is that the ownership views tenants like peons that they allow to live in their kingdom. If you don't think paying someone over $1000/per month gives them the right to treat you like dirt, then I would suggest looking elsewhere.

LOVE LOVE LOVE! Not sure why there is only one review and it's not great! The location is perfect,…read moreclean, gorgeous, safe, quiet, and family friendly community, management is attentive, friendly and caring (Chris Smith!), neighbors are amazingly nice, right off the freeway, across the street from a movie theatre, a million restaurants and fast food places, a nice mall (Summit Mall), a Cleveland Clinic urgent care/ER/Wellness center gym, maintenance crew is responsive in 24 hours. The price isn't terrible for what you are getting: in suite washer dryer, attached garage that opens into your kitchen, prompt snow removal from driveway and roads, and nice interior renovations (granite like countertops, laminate/hardwood like floors, plush carpet, neutral paint on walls)... I really couldn't have asked for more, coming from San Francisco California where rent is ridiculous and traffic is insane, this place is really a dream!

One of the better places to live in Alliance. Conveniently located close to just about everything…read more Secure doors with a call box to buzz in guests. Free water, trash, and heat. One and two bedroom apartments available. Maintenance issues are handled within reasonable time. The buildings are quite outdated and the hallways aren't cleaned often enough. My biggest complaint is that, after almost 11 years of paying on time and causing no problems, the owner wouldn't let me out of two months of rent when I moved 2700 miles away for work. I understand but still...what a jerk. I now have an apartment in both Washington state and Ohio. After notifying the manager two months before my relocation, I received several letters threatening to turn me into collections if I didn't pay rent. What an insult! Easily one of the best tenants. If you move in, check with your neighbors on what their rent is. At one point I was paying more than a new resident with a newly remodeled apartment.

**This leasing office has no problem terminating your lease, without cause, even if you pay rent…read moreearly every month. The reason they may give is they "just want the unit back" so they can overcharge one of you reading this review** To get the 1 star out of the way - it's for the pool. It's clean and usually quiet and they open it early in the season and close it late in the season. The other reason for the 1 star is 1 person -  Ben Boyd. In the 4 years my boyfriend and I lived there he harassed us both, specifically targeting me by directing all his communications to me. I'm SURE he will comment on this review and make an excuse or place blame on us or personally attack me (he's the one responding to all the reviews, bringing up personal details of individuals because they left an honest yet negative review. If that doesn't speak to the type of person he is, just keep reading!) I could write a book about our time here, but here are the highlights: - Threatened to remove my emotional support animal due to him not getting the signed ORIGINAL letter from my therapist he insisted on during COVID when the mail system was a mess. - Left multiple notes on our door stating we didn't clean up after our dog when there were literal bags of poop outside to be thrown away when he left the notes. Admittedly we were lazy when we first got our dog. But one mention to be better at picking up after him and we immediately made that change. But the notes and accusations continued. - We had literal sewer water leaking into our living room and the solution was to cut a gaping hole in the wall, leave it for a week while drying off the sewer water soaked carpet by blowing a fan INTO our apartment. We ended up getting a fly infestation and I had to ASK for a carpet replacement...they were going to tack it back down once it dried. - We went through 3 dishwashers, 3 fridges and 2 stoves in our short 4 years. - We got an "official notice" saying the office had been made aware (by someone unnamed) that we had a second dog that was above the weight limit, we didn't pick up after, we didn't pay for, we didn't keep on a leash and was aggressive. They had ZERO proof, because there was in fact NO second dog, and chose to issue an official notice anyway. When we confronted him about the blatant harassment and completely false accusations, Ben actually THREATENED my boyfriend saying "you don't want to make me an enemy..." and when my boyfriend asked if that was a threat, he simply reiterated that we didn't want to make him an enemy. Our only assumption as to why he targeted us was because my boyfriend is black. None of our requests were beyond the standard duties of a decent leasing company, but we were treated like we were the problem. - Our 3rd dishwasher leaked sometimes and got underneath the cheap ass laminate flooring and they chose not to fix it. - We had to BEG to have them look at the black mold in our laundry room. They tried to tell me it was because the dryer vent was backed up. Turns out the toilet upstairs was leaking. Again. - Ben cowardly left a notice to terminate our lease taped to our door one day saying we needed to be out by the end of the following month. There were people that had lived there for 7+ years that were sad to see us go. They didn't get asked to leave. Our direct neighbor (who had only lasted a year) also moved out. So if they wanted a unit so badly, why didn't they just use hers? The answer is obvious...Benny Boy bided his time and then finally followed through on that threat he made. The real kicker? His management was well aware of his mistreatment toward us and chose to do nothing. I've heard horror stories of Ben treating other residents poorly, specifically women, kicking a single mom out for false noise complaints, making people wait days for their AC to be fixed when it's 90 out... I would never suggest anyone move here. If you do move in, you may have a great experience if you're white or old and don't care for cheap appliances. Just whatever you do, don't make the big bad tough-guy Ben angry.

Been renting here for 9 years. Maintenance issues (big or small) are always taken care of quickly…read moreand the maintenance team is friendly and efficient! Ben and Sandy always take care of me! Great job and thank you!

Thank you guys after the AC repair my lady laid down to rest bc of her wheezing and with the new AC…read moreunit and the professional installation and the fresh clean smelling cool air help her relax and was feeling a ton better with in 2 hrs of resting after the repair and our apartment never smelled better clean and fresh thank you terraces on the greens for always listening to our concerns and doing everything possible to make it like home love u guys in the staffing office and maintenance manager

Great staff and they are responsive. Apartments are well laid out and I like the aesthetic.read more