I don't use the space much but every time I go I have a wonderful experience…read moreThe space is clean and modern There is a lot of seating with plenty of upgrade office spaces and also has a telephone booth for quiet talking when needed The kitchen is perfect for making coffee, tea (with lots provided) and a fridge and microwave, plates, cups and utensils The last time I was there I tried printing but I was having issues. The company responded quickly and came out to fix it right away. I believe they have now upgraded the printers and Wi-Fi since. I really enjoy working at B&M

Brick & Mortar is exactly what the area needed, a modern, beautiful spot to work from with standing…read moredesks, great wi-fi and parking too. There's lots of different options in terms of memberships or how you'd like to work, whether you need a small private office, a large conference room or just want to chill on a comfy chair and read. They also do event rentals for work or social events too!

First, this meeting went off without a hitch. Cheryl at the front desk was outstanding and went…read moreout of her way to ensure we were comfortable and expectations were exceeded. In addition, you were very helpful and responsive to me in booking the room and getting me comfortable with a facility I'd never used. Thank you. I do admit I was a bit concerned when the Uber dropped us off in a parking garage next to a stairwell with no signage! However, we went down the stairs, walked in the door and the gentleman at the security desk assured us we were in the right place. Your operation was a welcome surprise, and I'll certainly consider your facility for future meetings. Thank you again for providing this valuable service!

Office evolution is a top notch facility. The conference rooms are perfect for any type of meeting…read moreyou're having. The kitchen and bathrooms are always spotless. The receptionist is always super helpful, professional and extremely cheerful. Great place to do business. Loria Hamilton-Field Managing Broker Owners.Com

Avoid cafeteria unless u want food poisoningread more

I've been with the Regus at OHare for over 10 years. Due to the COVID pandemic I've had to close…read moremy business. Regus has a contract that states it will immediately terminate a contract should the business become insolvent. I've wasted over 2 months of my time trying to get anyone to immediately terminate the contract. Completely unprofessional. Don't ever sign up with Regus. You will regret it! No ethics and no one can make a decision. Managers have absolutely no power. Worst company ever. Trust your gut and don't ever lease anything from this company.

They told me my address was 8770 W Bryn Mawr Ave Ste 1300. Then when I signed he contract, they…read moresaid my address is 8770 W Bryn Mawr Ave Ste 1300 PMB191. PMB was not part of the deal. After some arguments, they upgraded me to real address. Year later, they raised forwarding price without any notice. When I threatened to sue them, they refunded the money, sent notification about price adjustment and raised prices again. I can't believe how those guys do their business. Think again before working with them.

Sleazy sales practices and inaction regarding the pandemic…read more I would rate my experience with Regus a zero, but I can't rate it any less. 1. Uncaring: I signed a contract in February. The pandemic happened in March. I followed state mandates to work at home, and stay at home, yet Regus charged me as if I'm still supposed to use their facilities. 2. Working with people who play dumb: I checked my documentation and there is a charge on the invoice about beverages and coffee that I never signed up for. I sent an email to the sales guy, who forwarded my email to the front desk people, who gave me an 800 number to call, who emailed me stating, "Sorry, you're SOL. You have to pay this charge." 3. No communication: I sent a screenshot of the actual contract I signed, explaining there is nowhere in this screenshot that I ever signed up for it. I received a "We'll get back to you. We're working on it. Please bear in mind that we are working through a pandemic and we are getting to emails as fast as we can." I never heard from them at all. 3. Sleazy sales practices: I didn't receive any explanation or rationale for additional charges I didn't sign up for from their sleazy salesman. I was forwarded a link, showing my monthly rate, and he automatically signed me up for other random charges. 4. All forms of institutions, big or small, profit or nonprofit, offered some form of assistance during the pandemic. My mortgage company offered forbearance terms where I didn't have to make any payments since March. My kid's school district waived summer and fall registration fees. The gym I use extended my membership for every month the pandemic has been going on without any additional fees. Yet Regus did not step up to the plate whatsoever. There was no offer of any form of assistance. I only received two emails. The first being they have sanitizing liquids in their offices, and a second email wondering why I didn't extend my contract. Duh! Regus already had somebody signed up, yet they are wondering why I would remain with them?!?!?!?

I am extraordinarily disappointed with Regus as a company at this time. I called to pause my…read moremembership due to the Illinois governor's mandate, and I was told that Regus is refusing to pause any membership, including co-working memberships. I will be flagging Regus as a fraudulent charge through my credit card company when they try to charge me $99.90 for the month of April, and if you have a co-working membership that you'd like to pause, I urge you to do the same.