phenomenal service phenomenal people who work there!!!!!!!…read morethanks schwab in naperville!!!!!

Love this particular location of Charles Schwab! Everyone here is super friendly and great to work…read morewith. Whenever I have any investment questions or just need to check on my accounts, they are all eager to help and chip in how they can. Super personable as well - they remember you which makes their customer service great. They have a lovely seating area and offer coffee/tea while you wait if you have scheduled an appointment. They also can walk you through the online portal if you work with them as well.

I'm using an alias until I can get my funds transferred from here. While the front desk staff is…read morevery helpful, they are working for an advisor (John) that's nothing more than a used car salesman. The industry needs more regulation because of people like this. STAY AWAY!!

From the owner: During these uncertain times, we're here for you - ready to listen, support and navigate this…read moretogether. We care about your physical health and your financial health. Please reach out and see how we can help you. Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.

I had a consultation with Curt recently in regards to developing an approach to a specific debt…read moresituation and Curt was incredibly helpful and jumped right in to problem solving. He was able to help establish an approach quickly and even offered me additional tools for support. Curt and team are truly exceptional financial experts and I look forward working with the team in the future to establish a total financial plan my my family. I highly recommend F5 Financial for trustworthy, strategic financial advising.

After 35 years of a demanding career with a Fortune 100 company, I really wanted to focus on my…read morefamily in retirement. To make sure everything was on point, I hired F5 Financial to manage our Financials. I wasn't interested in hiring an advisor that only wanted to squeeze out an extra dime where possible. I wanted an advisor like Curt, who looked at things comprehensively. I like F5's holistic approach to financial planning - it's structured and disciplined, but it's tailored around our goals (like purchasing a vacation home soon). Because it's well-structured, nothing gets overlooked, and Curt holds me accountable to make sure there is follow-through. He brings a high level of integrity and responsiveness to his work, which I appreciate. I'm very happy with our financial situation and the peace of mind I get from working with F5.

You are responsible for your own investing. They get to know you, especially your financial needs…read more Then they help direct you appropriate investments.

They opened the wrong type of account for us, then when I wanted to make a trade, the money was not…read moreavailable even though they cashed my check two weeks, ago. Called them up to see what the issue was and they insisted that they had to call my bank to verify that the check had cleared, and my bank told them that the check was good and it was cleared. They then said they had to check with upper management to see if I can use my money to make a trade, and would call me back. When they called back, they said upper management refused to approve the use of my money. They insisted that I wait an entire MONTH before I could make a trade. Meanwhile, I am losing money on trades that I would have been making money on!! Do NOT recommend!!!

I received an email today asking me to review Michael W who is with this company. Michael prepared…read moremy taxes for the year of 2022. Shortly after he submitted my taxes the IRS sent me a letter stating there was an error. I sent an email quickly to Michael and was assured the IRS was wrong. In the following months I received more IRS letters. Each one forwarded to Michael. Emails sent and phone calls made. I have kept a few of them. I then got a letter from the IRS stating they would freeze my accounts, I owed them thousands of dollars and hundreds in fines. I contacted a tax attorney, and his wife is an accountant. Within a week they found the error Michael made and ignored. I had to pay IRS not get a refund. The attorney was able to get the fines removed. I wasn't going to contact Michael again. I just wanted to forget this horrible ordeal. Then today he sends me an email inviting me to join his network and give a review. Here it is. If Michael wants to hear the voice mail he sent me I have it saved. The emails he sent? I can forward them to him. The corrected IRS papers, yes I have them. Extremely disappointed. I could've done better on my own with turbo tax.

Mike is extremely knowledgeable and always goes above and beyond for his clients! Very trustworthy…read moreperson, I would recommend him to anyone wanting financial advise, investing, or a peace of mind from a great person!

Sound investment advice and fantastic people working at this EJ location. Pleasure to work with!…read more Highly recommended.

From the owner: During these uncertain times, we're here for you - ready to listen, support and navigate this…read moretogether. We care about your physical health and your financial health. Please reach out and see how we can help you. Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.

Jennifer Sanchez is the perfect mix of caring adviser and clear eyed business person. The…read morefinancial course she has been charting for us over the last 3+ is steady, rational, successful, and truly personalized. She obviously loves what she does. It's also important to note that she takes ethics very seriously; she makes sure we never feel uncomfortable or confused about anything. Highly recommended. If you need an outstanding financial adviser, hurry up and call Jennifer, because one of these days she will be too busy to take new clients. We found her on the internet, by doing a search of fee-based financial advisers, and chose to contact her just because of her location. We lucked out!

I've been working with Sean and his team (Cheryl primarily) for over five years, and I couldn't be…read morehappier. When I began looking for someone to help me with investments and other financial services, I had a (long) but relatively basic list of criteria: Is this person: - Smart? (knowledgeable about the services they're offering, including a basic understanding of simple tax laws/implications from investment decisions) - Trustworthy? - Communicative? - Likable? - Humble? - Passionate about gaining financial freedom? - Equally as determined to help me accomplish (and exceed) my financial goals? - Dedicated to their business/their firm? Sean embodies all of these qualities, and that hasn't changed since the day I switched to him from my previous Financial Advisor. Outside of the incredible gains my money has made, I genuinely LIKE Sean. He's warm and personable and although very busy, never too busy to make time for any client who needs it. He learns what the right level of communication is for each of his clients and follows their lead in a truly exceptional way. Lastly, since switching to Sean, I've moved to California and could easily pick a new Financial Advisor. But unless something completely crazy happens, I won't. In fact, not only have I've kept my money with him, but I've increased my contributions due to the level of satisfaction I've experienced with him and his office staff. If you're considering working with a Financial Advisor but aren't sure where to start, or you have questions about how it could benefit you or your family, I would HIGHLY recommend Sean.

From the owner: During these uncertain times, we're here for you - ready to listen, support and navigate this…read moretogether. We care about your physical health and your financial health. Please reach out and see how we can help you. Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.