I failed the emission test because my car has LOW-JACK. So the attendant failed my car because he…read moresaid my connection was loose and broken.

For some reason, the location is tricky finding. It's tucked in the corner near the train station…read moreand the entrance for testing is a road looping around the back. However, arrive mid week before lunch and there's nobody here. I was in and out in 4 minutes. Some of their employees are a bit rude, but I'm sure they deal with a lot here.

They are really nice here. Good prices. Fast easy check cashing, title transfers, etc. The notary…read moreis only $1!!

Still a great bank but certain employees don't like to help or offer any resolutions. Salvador…read morespoke to me like I was an imbecile one lady in the window acted like she didn't want to do check something for me and thought I should just go to the drive through instead... I've been banking here for 3 years, it was pleasant before the employee change. Fernando is amazing.

Always super quick. They close early on Friday. There is one…read morenear Lile Cache n Rt53 that is open 24 hours. This one closes at 6 or 7 on mkst days. I like this Currency, because the gas station next door is convienant. I usually park at a pump, cash my check, and walk to the gas statio. (bout 15 steps door to door?) It is located near Portillos, Taco Bell, Chicken N Run, Firestone, Sherwin Williams (if it is still there?) Again, super quick, on a Friday, late AM, early PM. The girl, who is there everytime I go, is always friendly.

Arelys is a kind, understanding, and knowledgeable agent! She was awesome with helping me open up a…read morenew policy for my child and she was so willing to help me understand many of my questions and concerns. I just want to give a big thank you to Arelys for helping me and making me feel hear, understood, and just her kindness made my entire day today!! Thank you Arelys!!!

My recent experience with the State Farm office in Addison, under Lusi Garcia, was extremely…read moredisappointing and far below the standard I expect from a company that promotes itself as customer-focused and service-driven. From the beginning, I experienced a consistent pattern of condescending communication, poor listening skills, and a lack of customer-centric mindset from the representative assisting me. Instead of hearing my concerns, he would quickly respond in a way that disregarded what I was actually saying, and he often shifted the conversation back to his own background rather than demonstrating that experience through real support or understanding. This made the situation more frustrating because it felt as if my issue was not being understood or taken seriously. I have been a State Farm client for 11 years, and my parents even longer, yet he made it clear through both his words and his rude body language that this history meant nothing. There was no acknowledgment of loyalty, no appreciation for the relationship, and no willingness to provide the level of help expected from someone in his position. Throughout the conversation, his fixed mindset and personal opinions consistently overshadowed any attempt at real client support, and this pattern repeated itself again and again. What made the experience even more upsetting was his repeated reference to his "extensive experience" and knowledge in the industry. In my opinion, this only made the situation worse. If someone truly has many years of experience, then the expectation should be that they are knowledgeable in their company's processes, trained in proper client relationship management, and able to guide customers through stressful situations with clarity, respect, and professionalism. Unfortunately, that was not the case here. There was no real effort to support me as a client, advocate for my concerns, or explain the process in a way that demonstrated empathy or understanding. A representative with strong experience should know how to actively listen, de-escalate issues, and provide meaningful guidance--not dismiss concerns or respond in a condescending tone. Even though he mentioned they "don't get incentives for approving or denying claims," it is still a business, and every business has metrics and expectations for customer service, compliance, and client retention. Based on my interaction, it seemed he did not fully understand or prioritize these responsibilities. Overall, I left this experience feeling unheard, unsupported, and disappointed that someone in a customer-facing role demonstrated such limited willingness to help. This situation reflects poorly on the office and raises concerns about the level of training and client service being provided. I hope this feedback is taken seriously, as customers deserve respectful communication, accurate information, and representatives who genuinely work in the client's best interest--not simply to get through a conversation or sell a policy.

I had a great experience at this auto repair shop! The service was fast, honest, and professional…read morefrom start to finish. Their prices were very fair, and they took the time to explain everything before doing the work. The staff was friendly, knowledgeable, and genuinely cared about helping me. It's hard to find a shop you can trust, but this is definitely one of them. I highly recommend this place to anyone looking for quality work, great prices, and amazing customer service! ¡Tuve una experiencia excelente en este taller mecánico! El servicio fue rápido, honesto y profesional de principio a fin. Sus precios fueron muy justos y se tomaron el tiempo de explicarme todo antes de realizar el trabajo. El personal fue amable y experto, y realmente se preocuparon por ayudarme. Es difícil encontrar un taller de confianza, pero este es, sin duda, uno de ellos. ¡Recomiendo encarecidamente este lugar a cualquiera que busque un trabajo de calidad, buenos precios y una atención al cliente excepcional!

This man decided to disrespect my mom for attempting to pick my car up , he called her out her name…read moremultiple times just for trying to pay for service and take the car ! Very rude his name is JOHN WE DESERVE A APOLOGY His approach was unprofessional and I don't appreciate the services from the front desk I have a video of it all !

Went here for the first time today and I had a great experience! Jim and another man (I didn't get…read morehis name) were so kind while helping me out. It had been a minute since I brought my car in anywhere and they explained everything they were doing and made some suggestions for filter changes, wiper replacements, etc.! I trusted them and did not feel like they were being pushy at all. It was also great to stay in my car/ not have to drop it off. I highly recommend this place. Quick, easy and amazing customer service!

They're professionals when taking care of your oil change. They show you your air filter when it's…read moreabout time to get a new one. They also show you what is the correct oil plug size that should go in your car. I got the high mileage oil change for $70. The service was very fast and you stay in your car. I will be coming here more often.