I had a few quotes out for a move out clean and selected this business. Due to a recent change in…read morethe booking system, my invoice reflected an additional charge for oven, inside refrigerator and blind cleaning. Those tasks are included in the move out expenses. This project took all day with one person. She focused her attention to required areas. I spoke to the owner directly and she is passionate about customer satisfaction. She refunded me a portion because of my misunderstanding of my invoice. She will ensure the system properly syncs with future invoices. Overall, quick response on yelp and a follow up call. I recommend Trusted Cleaning Crew for your future cleaning needs.

We recently used Trusted Crew's services to complete a move-out cleaning and would absolutely use…read morethem again. The service was fantastic, prices reasonable, and communication was above and beyond. I would highly recommend their services.

They always go above and beyond with cleaning services, 100% recommend them! Hired them for a deep…read moreclean & have continued to call them biweekly or monthly. Sometimes last minute & they accommodate us when possible, which I really appreciate! They listen to what you need done & then quickly get busy working to complete the job promptly not lacking attention to detail. They have been the fastest, most efficient & with the best pricing as well. Thank you for becoming part of our village & making life easier for us when we need it the most. Truly appreciate your assistance. :)

Great team of ladies, showed up on time, great value for the quote. They cleaned my house quickly…read moreand very efficiently. Would highly recommend, will be using them again for sure!

These ladies are fast, thorough and pay attention to detail. They are extra sweet & considerate…read more Moreover, they are reliable and trustworthy. Best of all, their rates are very reasonable. Highly recommend them.

This is only the 2nd yelp review I have ever written, the last one was approximately 6 years ago…read more But when peoole come into your private space and tackle the herculean task of cleaning it up and steam cleaning the floors, well good things must be said. I placed a call to two places merry maids and scrubby corp. I am still waiting for the mythical call back within 24 hours, from the maids, that was 6 days ago and my house is already spotless by Scrubby Corp. Scrubby Corp came out the same day I called, actually less than an hour later to look at my house and give an estimate. Fae was not daunted by the monumental task of cleaning up a house that had a year's worth of dirt and cobwebs everywhere due to a failed back surgery. Fae provided a reasonable price, in writing, and scheduled it for 4 days later. I was plesantly surprised, scrubby corp did everything!!!! From the ceilings, down the walls and deep cleaning the floors of every room; scrubby corp practically erased evidence of my German Shepherd's year worth dogginess. I was amazed, I am amazed. They even took a few minutes and played with the dawg while they were here, wow. Whether you need someone to come in and take your home and clean it from top to bottom one time, like me. Or you want an on-going service, which I am now converting to, you cant go wrong with scrubby corp.

We had our home's windows washed inside and out. Faye and her husband Harry were amazing! They were…read morethorough and meticulous in the way they cleaned. We are so pleased with the results and will hire them again if we have any more cleaning projects. You will not regret hiring them!

Been using Bob for years, great service and reliability. I know the job is getting done right for a…read morefair price. Happy to support a locally owned family business who cares for its customers.

Excellent communication! My carpet looked brand new after Bob was finished! They were always in…read morecompliance with COVID procedures and professional!

I am extremely disappointed in the service I received yesterday. I paid for a standard clean and…read morepaid extra to have my fridge cleaned. The only thing that was cleaned was my fridge. None of my windows were even touched, my stove was not cleaned, under the beds and couch was not vacuumed or mopped, my shower was not cleaned, the outside of the toilet was left as is, there are still spots on my floor after they mopped, cobwebs on the walls after they dusted. The list goes on. If I knew this is what I would be paying for, I'd just have done the work myself like I typically do. I bought this as a gift for myself to give myself a break from all the cleaning and ended up having to do it all anyway!! I called to let the manager know and she said she will fix it. I will update my review if this happens.

This is my second time hiring a professional cleaning service - and WOW WOW WOW! I'm so impressed…read moreof their professionalism, dedication, customer service and the quality of their work. Most of cleaning services charge by hours. Wellspring charge by square feet, and they won't leave your house until every square foot that you pay for is cleaned (their words, not mine :D) I love how I was able to customize what needed to be cleaned, since my whole house is pretty well maintained most of the time, yet deep-cleaning is so time-consuming and that's why I need professional help, especially for areas where I can't deep clean myself (grout, bathroom tiles...) After a phone consultation with the office manager Linh, I've got an in-home estimate with the lead technician Athena. We walked through the house and I told them what rooms needed to be cleaned, the areas that bother me the most, which are tiles/ grouts. They are good to assure me that they will be cleaned, and wow they delivered the promises. My house was so clean that I forgot to write a review right away, until the mess started to build up again and made me thinking of them :) The day of cleaning, they showed up in uniforms, with equipment- cleaners organized/ labeled so neatly that I only see from Pinterest. The crew began working, and at the end, Athena did a final sign off around the house with me to make sure I was satisfied and all items are checked. After I pointed out a few areas that got neglected, they went back to work until all issues are addressed. They didn't leave my house until 7pm that day, till my house was all clean. I'm truly impressed with their dedication and professionalism. Will be a returned customer for sure :)

I called Genesis Carpet Cleaning to request a deep clean in my brother's carpet that has pet…read moredestruction. Jeff is very pleasant. He's honest and transparent and didn't try to sell me anything I didn't need. I am happy with the quality of work he did and basically just needed to be able to suffer this carpet long enough until we renovate this house.

Two new technicians showed up to clean this year. They were not as professional as Jeff, and they…read morewere definitely not as punctual. I was quoted a price of $189 on the phone for a 10X20 room and stairs. To their credit, the men called to say that they were running late, and they wouldn't make it until the end of the 11am-1pm window I had been given. Unfortunately I had an appointment in Tacoma at noon and it was too late to reschedule. Fortunately I zipped back to the house and arrived shortly after the technicians. One walked the area and then quoted me $239 + extras which I declined. He said that the area was more like two 15X15 rooms plus a short hallway measuring about 6 feet, thus the price increase. And he said that I'd have to move the furniture, but later told me they moved it for me. There was a couch, a TV on a stand and an end table with a lamp. When they were finished I wrote a check and asked for a receipt. The technician told me the duplicate for my check was my receipt. And then he decided he could give me the paper with the work order on it. My husband called the company to voice his concern over the price discrepancy. He left a message and then the owner or manager called me back. I was told on the phone that the one who made the reservations should be the one at the house. I replied that I was. Since it became evident that I wasn't going to be permitted to state my case that I was quoted $189 and charged $239, I thanked him and ended the call. So although the service was completed, the price was not the same and the person on the phone did not seem to want to listen.

I requested a deep clean from Amy Ordonez, UBI: 604 789 439…read more I was moving into a house that had not been lived in for a year, and had likely not been deep cleaned for years before that. My experience was as follows: SET-UP - shady I called before closing time as per Google reported working hours, left a message and expected a call the next day. I received text messages from 2 different numbers at 8:26pm (after their working hours) that said "hello when did you want to get this done we can come oit". No context. I responded to the second phone number that had a little more context of "you called earlier". I assumed it was for cleaning, and thankfully I was correct. We tried to get something scheduled but she had to change the dates 3 times within. I decided to go with someone else because it started to feel sketchy. Then she started to beg to keep me as a customer, showing me videos and her business reference number. I eventually caved, even though I read how she responds to negative reviews with a very unprofessional emotional backlash... I'll give a girl a break. THE WORK - lacking and dishonest Quote: $385 - 4 hours - clean everything but the walls, tax included. Real cost $450 - 3 hours - clean appliances (I'm glad they cleaned the oven and fridge), toilets and air vents. Since that time, I've had to clean all my light fixtures (fan blades, bathroom light covers, bulbs, mountings), cabinet interiors (which her workers sent pictures hinting that they had done it but in reality had not), shelves, and I expect to find more things as I continue to unpack and set up for Christmas. I should have educated myself more, paid attention to my gut and gone with someone else. $150/hr? For this? What was I thinking?!

I was moving in to my new home in lakewood wanted it nice and clean before I came I was moving from…read morenew York really didn't want to deal with having to do it myself I have a three bedroom 1 bath and all hard wood floors Amy was a very nice lady and charged me a decent price when I finally got to the home it was so clean and smelled really good I was so glad I didn't have to do it thank you so much Amy I will hire you again and I would recommend her to anyone thanks again