Adam did a great job cleaning our carpets. He was on time and very efficient. We were able to…read moreschedule the appointment for when we needed it. All the stains were removed and the carpet dried very quickly. And all for a reasonable rate. We will definitely use them again.

I hired Blue Ribbon back in July when I needed a basic carpet cleaning before moving in. Bob was…read morequick to answer all my questions prior to booking their service and gave me a quote that was the best out of all the other businesses I contacted. Their guy, I think his name was Jim, came out on time and did a great job! Highly recommend and will hire them again in the future if needed.

Ivan, Jesus and Brandon were amazing from start to finish. We had moisture enter the house due to a…read moreroof leak, and these guys were professional and thorough throughout the entire remediation process. Jesus and Brandon were respectful of the space -- for example, when they had to take down some heavy closet doors and lean them against a wall, they put a cloth between the doors and the wall so as not to scratch the wall. They suggested fixes that in my mind went above and beyond, such as putting a layer of primer on the sheathing to help it resist moisture, should my roof leak again in the future. Hopefully I'll never need them again in the future, but if I do, they'll be the ones I call first.

"I do not recommend Robinsons Restoration. I received a bill for $16,240.59 with . no clear…read moreitemized breakdown. They installed power that was never used, and the crew came at 10 p.m., which I found unprofessional. My insurance denied the claim, and I was left confused about the charges. I believe customers deserve clear pricing, an itemized invoice and professional communication!!!

I went down in my crawlspace to investigate a rodent problem and found some sections of missing and…read moredamaged vapor barrier as well as some white mold. I hired H2O Away to remedy the situation. They sent some guys out. I checked the crawlspace afterwards and the work wasn't completed. After some back and forth they sent a different crew out. They also put a dehumidifier down there as agreed. Unfortunately the dehumidifier was pointless as the work still wasn't completed and the mold wasn't remedied. The original person I spoke to ghosted me but I found someone else to talk to. They offered to come out and try a third time but we agreed instead to terminate our business relationship and pay a discounted amount. I get that paying for staff and equipment costs money, but in the end I still paid about $2k for services that had approximately $0 value to me as I still needed to do the work myself. A contractor friend of mine said to be really careful about who you get to work in your crawlspace. Companies that work down there get the lowest paid, least qualified guys to do those undesirable jobs. As at my house, they often don't actually complete the work because most homeowners won't go down there to verify it was actually done. I am inclined to agree. I would guess that many of the positive reviews are from people who trusted that the work was done rather than verifying it themselves. The picture is from after their second visit. Stay way from H2O Away.

This is the second time I have used H2OAway. They are wonderful. They came out within 90min on a…read moreFriday afternoon and stayed until 10pm to get everything sucked up and the fans and dehumidifiers going.

In prep for selling our home, we needed a tight turnaround for an inspection of a spot in our…read morehouse. Artemio came out the day I called, despite being completely booked. He evaluated the spot and accessed our crawl space before providing us with valuable info about how to proceed. I would recommend anyone looking for reliable and prompt service to reach out to Aquamess Restoration for your needs.

Aquamess Restoration was great to work with when I found water damage in a closet on a Sunday…read more Artemio quickly responded to my inquiry with minutes and was out to assess the damage that same afternoon. He was professional, honest, courteous and took the time to explain what work was required. He also connected me to other professionals to repair the damage. Artemio even walked me through my homeowner's insurance claim, which made this whole process so easy. I greatly appreciate the work of Artemio and Aquamess Restoration and highly recommend their services!

I'm surprised to see that Certified Indoor has not yet received a Yelp review. This company is…read moreexcellent - A+ for customer service, follow-through, and workmanship! I had the pleasure of working with Randy. We needed repairs done in our master bathroom, where the roof had failed, and left a huge mold spot on our ceiling. The spores had also spread over time, and left a musty smell in the house. Randy was very professional, showed up on-time for our initial consultation, and honest about his assessment. Admittedly, it took us a couple of weeks before we reached out to schedule an appointment (life happens!), and we were pleasantly surprised that Randy was unavailable due to business travel regarding mold solutions - that's a man dedicated to his job! There ended up being a scheduling conflict with the original work day, but Randy called us to make sure we would be okay with the slight delay. He still finished the work well within our time frame, and we are thoroughly happy with the results! The ceiling looks great now and there's no more musty smell in the house!

From the owner: Certified Indoor Air has been serving the greater Thurston County area for over 20 years. With our…read moreholistic approach to remediation services; we deal with all three areas customers are concerned about: mitigation (Moisture), Remediation (mold/stain removal) and indoor air quality restoration proven with testing making your invisible concern, visible assurance. We prioritize your satisfaction and value your home as if it is ours!

4872.75 for 4 ft of pole line. Over 1000.00 an hr…read more As a retired G.C/handy man in the yelm area for 10 years. I'm repulsed bye the price of the service done bye rotorooter. I had a leak in the line going to one of my B and Bs. And needed it fixed. I'm a full time caretaker now and can't leave my house for long. Bye the time there sales man came the water was terned off. found the leak exposed the line. Called at 1:00 Plummer was not out tell 5. Worked done 6:30. Thats just shy of 5000.00 for 4 foot of pole line 2 clamps. 2 barbs. Brake down of price was 450.00 for parts. For 20.00 in parts. That's a 2150% mark up 500.00 for equipment. Truck, shovel,shop vac. 2 tools. 3500.00 laber.... Plummer was boots on the ground for 1 1/2 hr. With drive time 3 hr. I do know that bid was for 5 ft of ground work. Any more would have add to the price. Had there been any more brakes in the line. Talked to manger just so you know there average cost is 1000.00 an hr. Plus tax equipment and parts. Also the plummer told my b and b guest that the filters where dirty is why the water was discolered resolting in a reimbursement for there stay. The water is discolered any time you turn water off on a well. Most times clears in 24 hr. Just wont to put this out there so some ones grandma dose not get fleeced bye this company. If you call around this should have been in the 1000.00 range.... even the sales man when talking to the Plummer was saying it was supper easy job. No rocks or roots. Already know where the leak is. Know what parts you need. Let my buyers remorse. Be your keep calling around. In the end find your local Plummer. Have more then on you can call. But if you need to call roto rooter know its bid work. And bid at 1000.00 an hr plus tax. Parts and equipment.

I contacted the company due to toilet issues and they sent out Scott Thomas service technician on…read moreMonday the 16th and he advised us of what the problem might be and what he recommended to solve the issue he was not high pressure and we agreed to what needed done he said he could be out on the 3-18-26 he was here as he said he would and went right to work and let us know what was being done he was very very pleasant and respectful of our home and us and completed the job and told us to call if we had any further questions he gave me his card just a very good experience and that helps when you are having to put out so much money to get things fixed that have to be done. Denise W.

Paul and the crew at Ace Flood Response could not come more highly recommended. We had a…read moresignificant flood that impacted 80% of our home. The team was quick to respond to mitigate the water damage and they have been terrific through the restoration project. Do yourself a favor and call Paul and Ace Flood Response, first!

If you have any kind of water damage problem, do yourself a favor and hire this company!!!! Paul…read moreand his crew have been nothing short of a miracle! They are very communicative, quick to respond and have facilitated every part of this process, except the plumbing replacement. This included insulation being removed and replaced along with the vapor/water barrier, drying out of the floor after the damage extent was verified... working with Great Floors to skillfully install our new carpet... moving ALL of the furniture out and back after renting a pod for storage! Absolutely amazing job working hand in hand with our fabulous insurance company Farmers!!! Thank you all SOOO much!!!! Ace Flood Response are aces in our book!!!!

Getting replies from Bryant gave me reassurance that he was committed to getting the job done. I…read moreappreciated that after the work was done they cleaned up the area. That is not always the case. I felt that the price I was charged for the work was fair.

From the owner: At Olympic Home Improvement, we specialize in delivering high-quality home services tailored to…read moremeet your needs—big or small. Whether you're looking for expert handyman services, full-scale remodels, or targeted repairs, our skilled team is here to help. We offer a wide range of services including door installation, drywall repair, floor installation, siding installation and repair, window replacement, and damage restoration. With over 30 years of experience serving Grays Harbor and Thurston County, we pride ourselves on doing the job right the first time—on time and with your satisfaction as our top priority.

Overall, Super Attic Solutions has done an outstanding job from start to finish, and I'm happy to…read moreshare my experience. First, my work started with Tom, a great gentleman who showed up right on time, thoroughly inspected the house, gave me all the details, and walked me through the entire process with patience and clarity. He made sure I understood every step and worked hard to get me the best deal possible. His professionalism set the tone for the entire project. We then had two days of work scheduled. Both project managers, Eric and Greg, were wonderful people. They were attentive, communicative, and did their absolute best to keep everything running smoothly. I really appreciate how well they coordinated the work. The crew overall did a fantastic job -- they worked clean, were respectful of our home and space, and showed up on time every single day. You can tell they take pride in what they do. What truly sets Super Attic Solutions apart is their sense of ownership and level of commitment. They didn't just finish the job and walk away -- they followed up not once, but twice to make sure everything was top notch and that I was fully satisfied. That level of dedication and care is rare to find. You can tell this is a company that genuinely stands behind their work and treats every customer like they matter. For an $8,000 investment, that kind of commitment gives you real peace of mind. I would absolutely recommend Super Attic Solutions and will be using them again in the future. Five stars well deserved.

We had them come and do the attic and crawl space. Very good work. When I brought up concerns the…read moreteam did a great job addressing them. The Forman, Carlos, did an excellent job. And when he came back, he did an excellent job addressing specific concerns.

I couldn't recommend GPR more! They provided a solid quote and stuck by their commitments. They…read morecame out to do the work as scheduled and professionally completed the job.

We had water damage in our basement that had been dried by another company. The night before floor…read morecontractors were scheduled to come to our home, David cold-called us about replacing the flooring. He was able to come out that evening to provide an estimate, which we appreciated and accepted. We later discovered that this visit resulted in an after-hours charge of nearly $500, something we were not aware of at the time. While at our home, David discovered that some areas had not been completely dried by the first company. Because we had an active insurance claim, and with our permission, he immediately arranged for his crew to continue the drying process. At first, we felt he was knowledgeable, responsive, and genuinely focused on our needs. Our insurance company requested that a third party inspect and confirm some of the issues David had identified. David insisted on being present during that inspection. The situation was uncomfortable, and we were later surprised to see an additional $119 charge for his involvement. Five days later, we contacted the original company about their failure to completely dry the affected areas. They acknowledged the issue, wanted to make things right, and asked for the opportunity to earn our business back. We therefore notified Green Planet that we were ending their services. Unfortunately, this is when our experience changed considerably. The tone and attitude toward us became harsh and uncomfortable. Although we had understood that the mitigation work would be handled through our insurance claim, we were suddenly told the bill needed to be paid by us immediately. We were also contacted by a collections company and told that if the bill wasn't paid by Friday, a lien would be placed on our home. We were disappointed by the way the situation was handled. Our initial impression was that customer needs were the priority, but once we decided not to continue using the company, we felt the relationship changed dramatically. Our experience is ultimately a reminder to carefully review all charges and understand the payment terms before allowing work to begin--especially when insurance is involved. Updated Review -- Originally 2 Stars We initially left a 2-star review because of our experience with Green Planet during a water-damage situation. We had significant concerns about several charges on our invoice, the handling of our insurance claim, and the way our relationship changed after we decided not to continue with the company. After seeing our reviews, Green Planet reached out to us and asked for the opportunity to make things right. We had a lengthy conversation, they listened to our concerns, and they offered to refund $500, which represents the charges we had disputed. I appreciate that the company was willing to listen and take action. Because they made an effort to address our concerns, I have changed our rating from 2 stars to 3 stars. That said, I do want to be honest that this resolution came only after we had posted our concerns publicly. We had previously tried to resolve the issues directly, including asking the company to work with us while our insurance claim was being processed, but we did not feel heard at that point. I'm glad we were eventually able to have a productive conversation and reach a financial resolution. My hope is that Green Planet will take this experience to heart and improve communication with customers from the beginning--especially when dealing with stressful situations involving water damage and insurance. Our original experience was disappointing, but I do appreciate their willingness to come back to the table and try to make it right.