Quick response and appropriate questions about the project. Do not seem to be pressuring me for…read moreinfo just to make a sale.

Can't frankly say how good they are at the job - because they failed at the sales cycle…read more For four windows in a base configuration, they were north of $14k. To put in perspective: Home Depot installed the highest end Simonton windows possible with the specs requested and came in at around $7k installed. Which means that HomeSealed has excessive profits padded in. So...if you don't care about the money side, they might be perfectly fine to work with as a local outfit. EDIT: laminated was requested as a cost compare option, not a requirement. Even if laminated were a requirement, Home Depot's was still cheaper by over $3k. Fact is - as we said - HomeSealed is just priced higher because they don't use every manufacturer, they only use the ones they use, which tend to lean the higher cost. That's what we said: they might be fine at their job and you might want the best of whatever, maybe they're fine. BUT...if you're like 95% of homeowners who feel that significant pricing differences for basic things like colors is illogical, HomeSealed isn't for you.

We were purchasing a home with a 23 year old roof. We needed quick estimates so we would know…read moreexactly what we were getting into with this purchase. Elite Exteriors was able to get Zack out to check out this roof next day. The inspection and estimate of the roof on our pending home purchase performed by Zack and Elite Exteriors quickly became our #1 pick (we had 3). Zack was the only one who actually got up on the roof, took pictures and thoroughly explained how Elite Exteriors would tackle the job. The other 2 estimators didn't even get on the roof before they gave us a price. Zack presented us with... hands down..... THE BEST description of work to be performed, price and promise of exceptional service. He lived up to all of the above! We are so happy we chose Elite Exteriors and can't say enough good things about Zack.... he was a pleasure to work with!!! The roof was done in one day and the guys did an exceptional job of cleaning up before they left. The next day I looked out my window and saw Zack walking around my yard picking up smaller pieces of packaging/trash that had been missed. I would hire Zack and this company again in a heartbeat!!!

I can assure you that these photos were taken about 10 minutes before this review was written. No…read moreone ever refused to meet with you. That's probably your way of deflecting the fact that you know this is the condition of the deck as it sits here today. Not one of these photos was taken during construction or more than 48 hours ago.

These guys were great. Reasonably priced, knowledgeable and responsive. Sadly this combination is…read morereally hard to find these days. Thank you to Quality Glass!

Solid work and quick turnaround from when I first reached out to when the job was finished. Would…read morerecommend.

We love our new roof!! It looks great! The entire crew was…read morevery kind and respectful of us as well as of the items that were in the garden beds that were in their way. They did such a great job!! Plus their clean up was magnificent! You cannot even tell there was a crew here. Everything is spotless!! Please pass on our praise and give those gentleman all a raise!!

They don't even deserve one star because I never saw them. Salesman never showed when my wife and…read moreI took time out of our busy schedules to get an estimate. Apparently his time was more important that ours...news flash, EVERYONE IS BUSY! I was willing to hand them the job, they must not need my business. Never again, very disrespectful and inconsiderate.

Do not buy from these people. The worst service ever. Had to preorder the windows 3 months in a…read moreadvance. The installer came out the end of November and only did half of the windows, came back in December to finish the replacements. During the install we brought it to the installer that all the windows had scratches, that he noted. We experienced wind noise and air leaks. A outside inspector came out to inspect there install. He found caulking missing, scratches on the windows, hardware missing. Parts were ordered and they were to be in last month April. We are still waiting now it's May.

Terrible. I will never use this company again. Windows came "months later than the stated 7-10…read moreweeks. After watching a Lowes Replacement Window Install on Utube I realized that no flashing tape was used. I was told by installer that they never used any flashing tape. So he has been there 8 years and not one window was installed correctly. Also, they were to install windows on a certain date, two days that I took off work for, but left because of one window that was ordered and had the wrong measurement. Really? WTF? "Extremely disappointed with everything! Never!Never!Never again!

We had our roof replaced yesterday by siding unlimited and we could not be happier. The entire…read moreexperience from quote with Dayton, Sales Rep, to the crew that installed the roof and cleaned up our yard, and I mean they clean up. I got 4 quotes from different companies and Siding Unlimited won our business and I highly recommend them.

First project- bad communication from salesperson who was fired or quit. Work quality was decent…read morebut details like caulking gaps made me worried, but they said they would come back to fix and they did. Second project- Bay window ordered, said it would arrive on October 2nd to their warehouse. I had to call the day before install (October 13th) to find out what time they would arrive, and they didn't even receive the bay window yet and need to push the install. No call to tell me it was delayed! Install went well until I noticed the poor quality wood they used for the bay window frame (huge gouges in the wood) and crack in corner of the bay window. Salesperson was totally disengaged and did not follow up as I would expect. Absolutely horrible customer severs, only one person has the answers and they are not easy to get a hold of. Attempted to take the window screen off the garage window for winter I then noticed that the installer had caulked my window screen to the window frame. This was extremely alarming as this is very basic to do and to understand that caulk doesn't belong there. I asked to speak with the owners multiple times and finally called me in December and I had to explain everything to him and he didn't even have my file in front of him. I negotiated and they only would offer a discount if I signed an Non-disclosure agreement, very sketchy practice. This is how they maintain a good review/rating! This has been a extremely disappointing experience, especially as a returning customer who didn't' have best experience the first time. Lesson learned! I will not be reaching out to them for my future big money projects like the siding and roofing of my home and neither should you! They should hire more customer service people and skilled installers and stop spending their company money on the annoying TV adds. They do not care about you as the customer and this experience has proved it to me! Stay away from this horrible business! I wish I had!

We had 7 pocket fit windows installed, working with the owner Bob on a choice of different options…read moreand chose Soft lite Imperial Elite...Install was done in a timely fashion in spite of a few hiccups regarding the weather. Could not be happier with the outcome. And the clean up was thorough, which was important to us. Certainly 5 stars.

I cannot even give them one star or express enough my disappointment with the customer service at…read morethis company. I ordered and double French-opening front door unit. One of the glass pieces was put in backwards, so the glass did not mirror each other. When I brought this up and was trying to work through a resolution, they threatened me if I did not pay in 24 hours. Then come to find out the locking mechanism on the stationary door was not operational. So, now I do not have a working French door and the glass is wrong and all I get from this company is threats and no workable resolutions. I would not recommend!

Great things to say about the team at Abby's window and exteriors Adam Webb the project manager…read moreassured me my roof would be completed before the next rain since I had a leaking skylight his crew completed the job in one day Jose and his team worked very hard and did a very good job cleaning up afterwards hire this team they're outstanding!!!!

After signing the contract and paying in full for replacement of most of the windows on our house…read moreon Thanksgiving-eve 2020 (nearly 20 months ago), our project has still not been completed. There was an incredible lack of communication, turnover of key staff without communicating to us, and delays/rescheduling beyond belief. When initial installation began September 2021 (10 months after contract signed and paid), the crew did not finish the job and was called away to work on another job. Additionally, there were several damaged windows, screens and wrong color caulk used. I received not one call, email or text message for several days letting me know how/when to expect job to be finished. It was only after me contacting them several times that I heard from someone. While some of the repairs and install were completed a few weeks later, the job/repairs were not finished. Again, after several calls/emails on my part, they stated they needed to re-order some of the damaged windows, caulk and screens. That was October 2021. What was supposed to be the final installation/repairs did not occur until April 26, 2022.Between October 2021 and April 2022 there was another turnover of staff that was not communicated to us. I repeatedly called and left messages and emailed the person who was supposedly in charge of my account with not one response. It took until March to receive a call providing status of my project from someone else. When they came to do the final installation on April 26, they did not have all of the replacement windows, screens and caulk they needed to complete the project. They said they would put a rush on it and get back to me shortly. I repeatedly called my new contact person, leaving messages without any response. I have subsequently learned that that person is no longer with Abby. A staff person then told me they would have the project manager call me - that was mid-June and I have still not heard from that person. Abby's catchphrase is "If someone asks you if you know a guy in the business, you say, "No, but I know a girl!"" I titled my review "I still do not know a girl in the business." At least eight times over the past 20 months I tried to contact Abby directly, but was steered to someone else every time. Even with all of the problems I have experienced, I have not heard a peep from Abby herself. Therefore, I can honestly say I still do not know a girl in the business. Based on our experience I would not recommend Abby for any home project.

I needed a very small siding repair. I was NOT interested in a two step process with an estimate…read morefrom a salseperson followed by a visit from the actual workers. I made that very clear to the scheduler. The scheduler confirmed that that could be done. I subsequently received an email confirming the appointment. I replied, repeating my insistence that I simply wanted the repair made in a single visit without a separate visit from an estimator. Sure enough, an estimator arrived 20 minutes late without any equipment. He was downright rude when I complained, saying "no one does business that way." I told him that Guardian was put on notice at least twice that I was not interested in a two step process. I would not have bothered taking time off from work had they simply told me they required a two step process. At my request, the manager called me, and I explained the situation. She was pleasant on the phone and said that she would she she could find someone in the organization to address the issue. I forwarded the earlier email for her records. She promptly acknowledged receipt. That was all two weeks ago. I never heard from her again. She did not respond to three follow-up emails of increasing urgency. The repair still have not been made, and I am back to square one. I DID receive a robotext asking me to rate my experience. (eyeroll). Stay away from these people. They are arrogant and beyond worthless unless you have a major project, and even then you have to worry about how they respond to a problem. Dear Guardian: am sorry I am not worth your precious time. It will not happen again.

Have had a LOT of communication with Guardian over the past few years. They did a sealant on our…read moreroof, but due to the age of the roof that plan did not hold up - they did explain to us that we really should have a new roof, which we agreed with and they subsequently gave us a credit off of the original quote. Workers were very diligent and hard-working. The project managers had to deal with extra problems that were uncovered when the old roof was taken off - many layers and uneven spots, for which we did pay extra. Our problem is with the follow up. While our manager/site boss - not exactly sure what his title is -was communicative during the process and did come back to follow up with some debris that was left in the gutter, etc. we told him that our large front bush got damaged. He assured us that they have a company that they work with, and that he would have them get in touch with us. That was three months ago, and I have sent him five texts, none of which were answered. While the roof itself seems fine, the lack of follow-up communication does not bode well for potential future problems.

Infinity Roofing. Recommended to us by a friend, Infinity has become our go to for those projects…read morethat I just won't be doing myself. I'm an electrician by trade, there are many things I will do, roofs and doors aren't on that list. Our first project was quoted by a salesperson named Aaron and it was a rip and replace of our roof. He was a good guy and came in and gave us a solid deal with all the service and upgrades I was looking for. Financed this venture through Enerbank USA and paid it off interest free in the years' time allotted. Our latest venture happened through a simple phone call. We had just dealt with the seriously cold Polar Vortex and noticed some issues with our doors. Infinity happened to call us to check on our roof and during this conversation, I had requested anyone with experience with doors. Well guess what, they do doors! About a week later a salesperson named Mark came out and gave us, the Provia doors booklet and a bit of homework. He then came back and we proceeded to build some doors, three to be exact. Again, we will be going with the 12-month interest free financing. We are excited as can be to get these new doors installed and seal this house up. In the business of home remodeling, there are many fast wheelers and dealers out there. We personally have found Infinity to be more of a partner than just a contractor in our home ventures. You really get what you pay for these days and pay for what you get, so why not deal with a company that has your back? I'll throw some pics up once our doors are installed. It was a little pricier than we initially expected but I am expecting the quality of the goods to be second to none. Another plus is not only did we get a deal for the time of year we are purchasing but we also received a nice loyalty discount of an additional 5% since we are on our second project with Infinity. That's what's up as every penny counts!

AVOID INFINITY EXTERIORS AT ALL COSTS…read more They did not fulfill multiple aspects of the contract, our roof has been leaking all week just shortly after installation, and the company has failed to acknowledge or remedy this. They also chipped paint all over the exterior of the house and damaged our brand new windows. In addition, they reused extremely rusted materials despite the contract specifying they would be replaced. When told of these, the quality manager came out -- he papered over some issues, said he would get back to me on others (and didn't), and told me the area with ripped metal where water was getting in was "fine" (that night, we had even more water coming in). Our package also included a "50 point inspection" afterwards to ensure everything was installed properly. Not only did this not happen, but when the Quality Manager came out in response to my complaints he admitted multiple things were missed on initial installation. These were only caught by me having to go up on my roof and check, instead of the 50 point inspection. I am more than happy to update this review should the company decide to fulfill the contract and fix the failing roof. For now, I am forced to spend my time and energy calling, consulting lawyers, and contacting NARI.