1. Rejuvenate U

    1. Rejuvenate U

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    Pensacola, FL

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    Rejuvenate U

    4.0 (2 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 3 months ago

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    Response time

    1 day

    Response rate

    100%

    Services - Rejuvenate U

    Acne treatment

    Anti-aging

    Pore cleansing

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    Gulf Coast Plastic Surgery

    Gulf Coast Plastic Surgery

    4.0
    (37 reviews)
    4.6 mi
    $$$$

    I cannot say enough wonderful things about my experience with Dr. Butler and the entire team. From…read moremy very first consultation and follow up appointments, I felt informed, supported, and genuinely cared for. Dr. Butler took the time to listen to my goals, answer every question, and explain the procedure in detail. I never felt pressured, and I appreciated the honest recommendations. I am only two weeks post op and am already extremely happy with the results . The incisions are healing beautifully, and the attention to detail is evident in the outcome!

    If you are considering surgery with Dr. Butler or anyone at Gulf Coast Plastic Surgery, I strongly…read moreencourage you to read this review carefully. I underwent a primary rhinoplasty with Dr. Butler in July 2024. During my consultation, I clearly stated my two main goals: reducing my dorsal hump and lifting or rotating the nasal tip. Dr. Butler told me that my tip angle was already appropriate and that reducing the dorsal hump would cause the tip to "fix itself." Although I questioned this explanation, I trusted his professional judgment and proceeded with surgery. From the early postoperative period, it was evident that something was wrong. Even with the cast still on, my nasal tip appeared droopy and unsupported. I also want to note that no taping or support was ever used postoperatively to help maintain tip position. I was repeatedly reassured that this was normal and advised to "give it time." At cast removal, the issue became more apparent. Although swelling masked some of the deformity, my tip remained rotated downward, consistent with a developing pollybeak deformity. I again raised concerns and was told that all swelling had "settled into the tip" from the cast and that there was nothing to worry about. Between two and three months post-op, after moving out of state, I sent multiple emails to Dr. Butler's nurse expressing concern about my collapsed, downward-drooping tip and a prominent bump at the tip of my nose that appeared to be protruding cartilage. These concerns were again dismissed and attributed to swelling due to my being "very active," and I was told I would need to wait until six months post-op for evaluation. At my six-month in-person appointment, my appearance had not improved and had, in fact, worsened. I raised my concerns directly with Dr. Butler regarding the obvious pollybeak deformity. His response was dismissive; he stated, "Someone's been online, haven't they," and told me that my nose looked great and that he "wouldn't have changed a thing." No revision, corrective plan, or financial accommodation was offered. Following this appointment, I consulted with three well-known U.S. revision rhinoplasty specialists, all of whom independently confirmed a clear pollybeak deformity, a droopy and under-rotated tip, and protruding cartilage irregularities. Ultimately, I required revision rhinoplasty at fifteen months post-op, at an additional cost of $15,000. Several months after my surgery, I reviewed the practice's website and was shocked to find my photos being used in a misleading manner. Although I signed a photo release, I did not consent to false or deceptive representation. The photo labeled as my "before" image is actually my six-month post-op result, while the photo labeled as my "after" image appears to be taken within the first month post-op, when swelling temporarily obscured the deformity. The website claims the "after" photo was taken at four months post-op, despite me not having a four-month appointment. If my nose truly "looked great," it is concerning that my unsatisfactory six-month result was used as a "before" image. I have attached screenshots and accurate before-and-after photos for reference. I reached out to the office to express my concerns regarding my postoperative care and the misleading use of my photos and received no response. I am sharing my experience so that others can make a fully informed decision and avoid the physical, emotional, and financial distress that I endured.

    Photos
    Coolsculpting is an FDA approved procedure that treats subcutaneous fat.
    Coolsculpting is an FDA approved procedure that treats subcutaneous fat.
    Gulf Coast Plastic Surgery
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    V Medical Aesthetics

    V Medical Aesthetics

    2.0
    (4 reviews)
    5.2 mi

    What a HORRIBLE place to go. I came in for 11's and they ended up charging me DOUBLE ($780) what I…read morehave EVER paid before only to get lopsided eyebrows. They of course did not tell me before how much, and I expected to be reasonably close to what I paid 4 months prior. If you go here (I would NOT recommend) be sure you have an EXACT price before they start. I went back a few days later because one eye sagged and the other was like Dr. Spock and another girl tried to fix one side but said there was no way to fix the sagging side without possibly making it worse. And to add insult to injury, they scheduled a follow up and said if it was ok to just not come. Of course at this point there was no way I'd EVER go back- and they charged my account $50! This place is unbelievable!! Not only did they scam me on the price, they did a horrible job.

    For those of you angry at paying for Botox. You need to call your bank. They do not offer BOTOX…read more Asked 5 times during scheduling and arrived at being snuck in dysport. Which is the cheapest at $5 they are charging 10 and said it's TOX which is a slick and misleading lie they tell you to get you in the door. They do not carry Botox. I received my 25 dollar deposit back , She said, Sorry for the miscommunication" Bold face lie She falsely smirked knowing I caught them shoveling a lie in a barrel. If you were told it was Botox then get a refund or call your bank and report them to the state. They tell you TOX which is not Botox. Old school used cars tactics...

    Photos
    Sagging eye and Spock eye.

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    Sagging eye and Spock eye.
    Grace and Grey Spa

    Grace and Grey Spa

    1.0
    (1 review)
    0.3 mi

    My experience today was incredibly disappointing…read more I scheduled a Botox appointment several days in advance and included a note explaining exactly how much I wanted to spend. I also asked them to call me if there were any questions about the treatment I wanted or my budget. Instead, I arrived for my appointment, was seated in the treatment chair, and only then was I told that the injector has a $200 minimum for Botox--double the amount I had clearly stated I was willing to spend. The injector admitted that she had read my note before my appointment but chose not to contact me beforehand. She said she decided to explain the minimum once I was already in the room. This was extremely unprofessional and made me feel embarrassed and pressured to spend twice what I had budgeted. Had someone simply called me before my appointment, I could have canceled and booked somewhere else, saving everyone time. When I spoke with the front desk, no one could clearly explain where this "minimum" policy came from. The injector came back out only to repeat that she had already explained it to me in the treatment room. At no point did anyone apologize for the lack of communication or acknowledge that my time had been wasted. Instead, they seemed to believe they had handled the situation appropriately. A quick phone call before my appointment would have completely avoided this experience. Unfortunately, the lack of communication, professionalism, and basic courtesy left a very negative impression. As someone who has been getting Botox and filler for years, I know what good patient care looks like. I previously went to providers in Charleston who were transparent about pricing, respectful of my budget, and always treated me with kindness and professionalism. Based on my experience here, I would not recommend this med spa. There are plenty of providers who value their clients' time, communicate honestly, and are willing to work within a patient's budget. I would encourage others to spend their money elsewhere.

    From the owner: At Grace and Grey Medspa we provide the full range of aesthetic and wellness services. LIz, our…read moreTop 100 in the US injector, specializes in facial balancing and wrinkle prevention. Alexis, our talented medical aesthetician, creates beauty through skin care including typical skin care products as well as Morpheus microneedling, Hydrafacials, Erbium laser resurfacing, hair removal, IPL, and tattoo removal. Taylor, our experienced nurse practitioner, provides individualized care for weight loss, longevity, hormone optimization, sexual wellness, and peptide optimization. Our medical director is Dr. Shaddix, one of the areas most prominent and skilled plastic surgeons with a passion for surgical and minimally invasive aesthetic treatments.

    Rejuvenate U - skincare - Updated July 2026

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