I had a 90-minute massage here and the service itself was fine, but I had an uncomfortable experience when it came time to pay. I clearly authorized a $10 tip on my card. The staff member tried to push me to increase it to $15-$20, and when I declined, my card was still charged $13 without my consent. That is not okay. Tips should never be pressured or altered without explicit authorization. I recommend double-checking your receipt before leaving. Because of this, I would not return. read more

My wife and I come here often for couples massage and we always leave feeling great. Friendly staff and well trained. My flexibility isn't the best and everyone I've seen have always done types of stretches during the massage. read more

Terrible customer service! I can't imagine they have a lot of business. Booked online, paid online, stated I had already been there so he wouldn't honor it. If I could leave a negative review I would. They don't have to worry about getting my money ever again. read more

Very inconsistent. My massage this week was a waste of money. She was clueless about massaging . My back hurts more than now than when I went in. I'll never go back again. read more

We had a great couples massage with hot stones; I was also able To book at the last minute, which was nice. read more

Second review because Lucy is gone now. Yoyo is amazing. I need a very deep tissue massage and she was able to do it, especially by walking on my back. The tall gentleman in the front is really friendly and helpful. My go-to spot whenever I have downtime near the Detroit airport. Prices are reasonable. read more

I have been going to this Relax Massage for years . The recent visit was not good . She kept rubbing my upper arm , over a long period of the hour. Did not massage my feet or hands and cut my time short by about 5 minutes . This place has gone down hill. read more

This place was better, the guy at the front desk is very rude, pretends not speak English until it is time for tipping. Last time I was there the masseuse massaged my shoulders for the entire 1/2 hour and also pretended not to speak English as I kept asking her to massage my back not just the shoulders. Very poor service, not sure if they have changed ownership but will not be going there anymore. read more

I thought it would be nice based on reviews but the masseuse kept looking at the clock on the wall every few minutes without focusing on her job. I complianed to the guy at the front desk who all of a sudden didn't speak english anymore but got mad and his english improved after I told him I will not leave a tip for a poor job. read more

0-10 experience, i went recently with a friend was looking forward to this massage and it was the worst experience ive had with a masseuse, she stuck too my shoulders and was "removing a knot" when it was just my bone she was repeatedly pushing on in the same direction, she would stop too chat with her co worker and start to massage me with one hand. like what kind or failing shitty business is this. i had told her multiple times to do something else bc this was really painful and everything else she continued to do was just brutally awful (and everytime i would have a suggestion she would like push harder and hurt me even more) ,. i eventually got up mid massage and told her that im all set and that it was really unenjoyable my back is all knotted up and feels like shit now. my forearm and chest have been cramping since i left i'm not sure if that's correlated but it sounds relevant enough to bring up. and finally to top off this already mid experience, when it's time too pay and i sent the money the boss asked me why i didn't tip, i told him the massage was not good and it hurt more then it felt good and he didn't he even appoligize on behalf of his workers or anything idk, maybe if was just my experience with the lady i had bc my friend claimed hers was great! Also it's like 45 for 30 minutes read more

The massage itself was good, the experience was bad and unfortunately noisy. Had a couple massage and both massage therapist talked through our 1 1/2 hour session. I couldn't believe it. Informed the owner and although he seemed to address it with the ladies, he kept insinuating that tip is expected as we were preparing to pay the tab. Although they were tipped the owner was informed that a tip is discretionary. You can't force someone to tip.. read more

i've been with them for two years. There's another girle she used to work there she is so Sweet in the front desk. But that guy, I don't know his name he is so disgusting he really don't know how to deal with women he never have respect at all he need to know how to deal and respect woman I was causing me out because I told him I'm gonna be there at 5:55 PM and then I arrived at 5:56 and I was telling him the road is so busy and then he was causing me out and then he said we need to cancel that's fine. Let him to cancel, but I mean his attitude is so bad. He need to learn how to talk to the customer nicely and then maybe he can said we can reschedule anytime or next day. He can't talk to people like this and I have the call recording so disgusting read more

Today I had, hands down the best massage I've ever had. Lily is an amazing massage therapist. She worked out every knot I had. I can't recommend her or this establishment enough. If you're not going here, you're missing out! read more

Absolutely Amazing I got a full body massage by Sheri and I left with no pain and feeling like I had a new body !.. The prices are very reasonable and The service was great!...I highly recommend this place read more

anytime I receive a service here I never leave disappointed the massage deep tissue be so worth it and everyone I encounter was polite and nice I will definitely recommend stopping by and they are affordable compared to others over priced I will be coming back but the hot stones addd a great touch to the service read more

Im bummed because every experience I had here was phenomenal as reflected in my tips however today the service was mediocre and half you know what. If someone pays for an hour service one should assume it's very needed. Also it would help if one considers not only money spent but time spent as you can never replace time. I have received better foot rubs at the local mall... read more

I have nothing but good things to say about Relax Massage. Tucked away in a strip mall on Ford Road between Middlebelt and Henry Ruff, they are pretty conveniently located. They take walk ins and I have never had to wait to be serviced. There is a wide array of services from a 15 minute chair massage, to reflexology, full body and even a couples massage option. There is always some sort of special going on including the current $10 off when you check in on Yelp! One of the best deals is the one hour full body massage. This is hard to beat. I usually go when I have a shoulder or back spasm going on and no matter how stubborn it is, these ladies always manage to work it right out. If you want t pretty decent massage for a really decent price then you really should try Relax Massage. read more

Relax massage is a truly hidden gem. I almost drove past it but luckily I was familiar with the plaza it is in. The staff is very nice and friendly, and my massage was absolutely amazing. I look forward to coming back for another deep tissue hot stone massage! read more

I had a regrettable experience at this massage establishment, and I must also express my concerns about a possible instance of racism. It appeared that they exhibited discriminatory behavior by insisting on cash-only payments, but I observed a white couple using a debit card. Additionally, the staff's unwelcoming attitude added to my discomfort. This was not only an unpleasant experience but also a disheartening encounter with potential racial bias. I cannot in good conscience recommend this place to others.we will never go back! read more

Needed a last minute massage since a local spa canceled on me. This place didn't disappoint! Upon my entrance, I was immediately greeted by the friendly staff. I chose an hour full body massage service; my masseuse left no area behind, and made sure to work out all the kinks. Recommend! read more

Great affordable massage! Didn't feel rushed as I've experienced at other places. The lady giving me my massage was very nice and let me talk to her about where I had pains/where I wanted her to target. read more

I'm not sure why all massage parlors expect you to tip and have the audacity to ask what your tipping literally before you can even write anything down... don't get me wrong the lady's that are rendering the massage service deserve it but I have never ever had a server at a restaurant mention anything about tipping. It's just unheard of...clean for the most part. I noticed that if I don't tell them to turn on the warmer for the bed they don't do it... why must I ask shouldn't it always be warming for customers?? read more

Excellent service. Unbeatable price. Clean place the massage was so relaxing and smooth. I felt bad as I didn't tip enough

I came here for a much needed massage and I did not leave disappointed. I walked in carrying so much pain in my lower back and walked out healed. I asked for a deep tissue massage. The woman who gave me the massage knew exactly where my pain was without me even going into deapth about it. She used her various massage techniques from applying heat to my back with stone and massaging pressure points. I don't even know what to say about how great this women is because she didn't treat me as just a one hour massage but rather as a human being who was in pain and needed help. This place is more that just your plain old massage place but a place of healing. I walked out praying for her and I'm defiantly making a massage here a regular thing. read more

During my one hour massage it was interrupted numerous times. When the massage was done after I made my payment I was then asked to tip. Now I was already in the process of tipping when the question was being asked. I found that very rude. All a client is obligated to do is pay for their service. A man walks out while I'm speaking to the lady that was doing my service to ask what the issue was. I let him know and in the process of me speaking he proceeds towards the door and opens it and then told me to leave. As I'm walking out of the door he pushes me and I told him do not touch me. If I could give them a zero I would read more

Horrible establishment!!!! They double booked our couple's massage for a walk-in and attempted to make US reschedule! After that didn't work, the walk-in opted to leave. Unprofessional and unreliable! We then watched as MULTIPLE couples were turned away from their APPOINTMENT times. After waiting another 45 minutes the massage was mediocre at best and the establishment wasn't very clean. During, we heard other angry customers speaking loud and angrily about being rescheduled. The techs "whispered" half the massage.I was so tense I was ready to go. NEVER would I return. read more

I loved that I could make a same day appointment and that she gave me a great massage. I will definitely be back!

$55/hr for body massage isn't bad deal until the lady asked me tips for $20. Not less than $20 she said... It is too much. Be careful!! Massage was not bad but not the best one for sure. read more

Girlfriend and I enjoyed our couples massage. Very relaxing and staff is very polite. Timely and efficient and care about their customers. We're coming back read more

Danny gave me one of the best massages I've ever had Very clean an professional. Me and my husband try to go every month!!!!

I was introduced to Relax Massage by my mother less than a year ago. She's frequently gets massages at least twice a month. Me on the other hand - several times a year. Every time I get one I'm reminded that I must do this more often. Two days ago was my third visit to Relax massage and it was a pleasant one. Previous visits I had the same lady this time the masseuse was Reena. Professional and prompt service. She went pretty deep to the point I wanted to wail in pain but I KNEW she was loosening something up :) They offer gift certificates as well- purchased my mother one on my way out the door :) I'll be back! read more

Professional service，good value.I was bad shoulder and low back,first time here,I only want to give a try.Because I have tried so many massage therapeutic places,this is the best find ever!I recommend to my colleague and neighbor,they all said good value, worthy to try. It really helped after I keep going several weeks,once a week. Highly recommend! read more

Super clean, peaceful, great service. I was able to book here last minute and had a good experience. Their prices are super reasonable; will be booking here more often read more

Had my first not-so-great experience here. For the price ($55/hour) it still can't be beat. Normally I would say the they undercharged for the outstanding deep tissue quality. Last experience was not the case. Lack of consistent pressure. Therapist left room multiple times. Paid for 90 minutes but was done closer to just past the hour mark. I didn't complain. I just left and took the loss. Maybe I'll try again someday, but who knows. read more

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This place offers massages a a great price. They accommodate lots of walk-ins. The female masseuses do get on the table to use their elbows or knees, which I like because it gives a deeper massage. Massages often get interrupted by your masseuse needing to talk with a walk in or answer the phone, but I just can't argue with the price and since I need a massage regularly price overshadows professionalism. They are incredibly kind. I've been going there for 3 years nows. read more

quick, convenient and affordable! i love that they soak your feet in hot water before massaging them to help loosen the tension. love the prompt service and accommodations. definitely recommend!! read more

Had an appointment for 11am on Valentine's Day and no one was in the building. I saw an associate that works there sit in his car until I left and he took a picture of my car as I left. read more

I had a horrible experience. I received a text from the owner to confirm the appointment that was booked online with the code 10off so it took the cart to $45. He proceeded to tell me that it was wrong and that it would be $55. He then called and said that he would give it to me for $50 in which I agreed againt my better judgement. I got there and the receptionist was also the masseuse. She had to constantly leave out to answer the phone and the door. Although she was very nice, I was constantly telling her that she was massaging me too hard on my back. Now to top it off my back is extremely sore which should not be the case after receiving a massage. I am highly upset. Cheaper is not always better. read more