I couldn't have been more pleased with the promptness , the professionalism and the friendliness of…read moreour service tech. He did an excellent job repairing our washer and gave us some tips to keep it running in mint condition. Will definitely use him if we have other needs in the future!

I have dealt with Jack many times from a business to business perspective, with no issues. This…read moretime I needed a repair for my personal use. After doing my own research and understanding the repair and ETA for parts I made the decision to repair my appliance, as opposed to purchase a new one. Reason for this is a new appliance would have put me back two times the repair cost. He seemed reluctant from the beginning (I should have taken that as a sign he really wasn't interested in doing the diagnostic or repair, and not trusted him to complete the work - despite previous working relations). I noted a new appliance was going to be twice the price, and explained I would rather complete the repair than shell out additional money for a new one. At the time of diagnostic, he reset something, and "coincidentally" couldn't replicate the issue. He then told me to go buy an appliance that is roughly the cost of the repair; although he failed to realize that unit is a construction spec, one that only developers can purchase. I knew this, because I had tried to purchase one prior to me call ing Jack's in the first place. The minute he left, the issue persisted. Leaving me at square one, with a diagnostic fee, an unanswered text and phone call. I suppose he is only good at dealing with "easy, quick fix repairs".

Professional, very knowledgeable, and helpful. Les has fixed my older appliances with no fuss. He…read morerepairs rather than trying to sell you new appliances. Honest.

My dishwasher stopped working so we called Les. In less than 3 hours he was here and got my…read moredishwasher running. Courteous, professional and very reasonable!

Justin recently installed our Bosch dishwasher and he did it in a very professional and Friendly…read moremanner. He took his time, explained the process and even did a few adjustments needed without hesitation or complaint to make sure this appliance fit and functioned perfectly. I highly recommend ASAP and would use their service installations again. Thank you Justin for a job well done. Roch and Mary

Dave was out today to install a new dish washer. He has beyond first rate…read moreservice. It's been awhile since I have had such excellent service. Thank you Dave and your company. Ruby Johnson

Zero Stars - Incompetent Work, Abandoned Job, $170 Stolen I…read moregave Chris TWO MONTHS to make this right before writing this review. He has ignored every attempt at contact. Here's what happened: Chris claimed expertise with LG dryers. He diagnosed a "faulty roller wheel" and charged us. After multiple texts over several weeks, he finally installed the part. The dryer was LOUDER than before. When I immediately pointed this out, he attempted a quick "fix," then abruptly announced he was having surgery and would send "another company" to finish the job. He literally bolted from our house mid-job, saying he had no time. That was months ago. No other company ever called. No follow-up. No response to texts, emails, or website messages. Radio silence. Here's the kicker: I took the wheel he removed to an appliance parts supplier. They found NOTHING wrong with it. Chris misdiagnosed the problem, made it worse, and then abandoned us. This wasn't a complicated repair - Chris was clearly out of his depth and either couldn't or wouldn't admit it. His complete lack of professionalism, accountability, and basic customer service is astounding. He took our money, damaged our dryer, and disappeared. We're out $170 with a dryer in worse condition than when he started. While I hope his surgery went well, he has no business operating as an appliance repair technician. This is either gross incompetence or outright fraud. Do not hire this person. You will regret it.

Hard working, highly competent and professional. Prompt service with good communication…read more Chris has diagnosed and fixed a couple of our appliances within the last 12 months. He'll let you know whether the appliance is worth fixing or should just be replaced. The honesty is appreciated. I highly recommend this company. Thanks Chris!

Our 14 year old fridge needed serving. A + A sent out a technician -…read morepromptly. Repaired it skilfully now it's a good as new. We always call on this company for various appliance over the years: dishwasher, washing machine, and now fridge. Never disappointed with their expertise and always grateful for their technicians coming to the rescue. Thank you A + A!!!!

We are extremely satisfied with the repair service we received. Our old Maytag washer had…read moredeveloped a leak. Not only did the technician arrive promptly after our call for assistance but he was able to repair the split hose on site - he didn't advocate installing an expensive Maytag part replacement . He completed a inexpensive repair in minimal time and was very courteous and professional We have no hesitation in recommending him

This is a scam site that doesn't actually link to a real appliance company. Pretty disappointed to…read morefind this out. I'm desperate for help and I literally can't get anyone on the phone

I called for a service, unfortunately a brand they did not carry...But, she was absolutely the most…read morehelpful person I have ever talked to and would use/recommend them in a minute!!!

Well officially it's not really Quadra Appliances anymore as Shillion and his partner closed it 3…read moreyears ago. However they both still do repairs. Shillion is in his 70's and knows his business, very knowledgeable and energetic. My frig// freezer had quit and he found the culprit very quickly. The whole job took about 1.25 hrs and to my surprise when leaving at 9:30 at night he stated that he'd be heading to the bus. He likes the bus travel and the fact that it costs him little every month. An amazing man, very likeable and straightforward. My freezer/frig is 20 years old and he said if the compressor goes again then it's time for a new frig! I appreciated his honesty and his willingness to work in the evening ,as leaving my food outside in two coolers is a bit onerous to say the least. Also was a very reasonable price!

I highly recommend Shillon at Quadra Appliances- called this morning when an older stove in a house…read morewe just purchased stopped working. He actually took the time to troubleshoot with me, finding that the electrical panel was the problem, told me what to look for in the future and gave me a number where he could be contacted. We are overwhelmed by this service. I