Professional, very knowledgeable, and helpful. Les has fixed my older appliances with no fuss. He…read morerepairs rather than trying to sell you new appliances. Honest.

My dishwasher stopped working so we called Les. In less than 3 hours he was here and got my…read moredishwasher running. Courteous, professional and very reasonable!

Helpful and quick response time! He caught something my other installer did wrong that was…read moredangerous and I'm so grateful he was able to see that was incorrect.

Jim knows his stuff! Honset, prompt and cost sensitive - definitely my go to company for ALL my…read moreappliance services and questions!

I couldn't have been more pleased with the promptness , the professionalism and the friendliness of…read moreour service tech. He did an excellent job repairing our washer and gave us some tips to keep it running in mint condition. Will definitely use him if we have other needs in the future!

I have dealt with Jack many times from a business to business perspective, with no issues. This…read moretime I needed a repair for my personal use. After doing my own research and understanding the repair and ETA for parts I made the decision to repair my appliance, as opposed to purchase a new one. Reason for this is a new appliance would have put me back two times the repair cost. He seemed reluctant from the beginning (I should have taken that as a sign he really wasn't interested in doing the diagnostic or repair, and not trusted him to complete the work - despite previous working relations). I noted a new appliance was going to be twice the price, and explained I would rather complete the repair than shell out additional money for a new one. At the time of diagnostic, he reset something, and "coincidentally" couldn't replicate the issue. He then told me to go buy an appliance that is roughly the cost of the repair; although he failed to realize that unit is a construction spec, one that only developers can purchase. I knew this, because I had tried to purchase one prior to me call ing Jack's in the first place. The minute he left, the issue persisted. Leaving me at square one, with a diagnostic fee, an unanswered text and phone call. I suppose he is only good at dealing with "easy, quick fix repairs".

Zero Stars - Incompetent Work, Abandoned Job, $170 Stolen I…read moregave Chris TWO MONTHS to make this right before writing this review. He has ignored every attempt at contact. Here's what happened: Chris claimed expertise with LG dryers. He diagnosed a "faulty roller wheel" and charged us. After multiple texts over several weeks, he finally installed the part. The dryer was LOUDER than before. When I immediately pointed this out, he attempted a quick "fix," then abruptly announced he was having surgery and would send "another company" to finish the job. He literally bolted from our house mid-job, saying he had no time. That was months ago. No other company ever called. No follow-up. No response to texts, emails, or website messages. Radio silence. Here's the kicker: I took the wheel he removed to an appliance parts supplier. They found NOTHING wrong with it. Chris misdiagnosed the problem, made it worse, and then abandoned us. This wasn't a complicated repair - Chris was clearly out of his depth and either couldn't or wouldn't admit it. His complete lack of professionalism, accountability, and basic customer service is astounding. He took our money, damaged our dryer, and disappeared. We're out $170 with a dryer in worse condition than when he started. While I hope his surgery went well, he has no business operating as an appliance repair technician. This is either gross incompetence or outright fraud. Do not hire this person. You will regret it.

Hard working, highly competent and professional. Prompt service with good communication…read more Chris has diagnosed and fixed a couple of our appliances within the last 12 months. He'll let you know whether the appliance is worth fixing or should just be replaced. The honesty is appreciated. I highly recommend this company. Thanks Chris!

Terrible service. I would not recommend this company. I posted a review previously that explained…read morewhy but Yelp removed it. They said it was too "personal". So I guess that I can't say exactly what happened but trust me this company deserves a one star rating.

I am super impressed with the service I got from this business. My dishwasher stopped working and I…read morecould not figure out what was wrong. Living on my own and on a limited income I was nervous about calling in an repair technician but I had to have it fixed. The day before he was to arrived the handle fell off my fridge and my washing machine stopped working. It was like an appliance conspiracy to drive me insane. All the same make. This is a local family run business. Mum does the administration, Dad and their son Paul do the repairs. Paul arrived ten minutes before stated appointment time. Neat and tidy, extremely personable and pleasant. Went to the dishwasher turned it on and nothing happened but he heard a click. He said it is your drain hose. Then he turned around and put the handle back on the fridge, then went to the washing machine and turned it on and told me what was wrong (my fault not the machine) Went back to the dishwasher pulled it apart, cleared out the drain hose (tiny cap had blocked it) put it all back together again. Everything left neat and tidy, all done within 30 minutes and the cost was extremely reasonable. I would highly recommend this firm and will definitely be using them again.

Justin recently installed our Bosch dishwasher and he did it in a very professional and Friendly…read moremanner. He took his time, explained the process and even did a few adjustments needed without hesitation or complaint to make sure this appliance fit and functioned perfectly. I highly recommend ASAP and would use their service installations again. Thank you Justin for a job well done. Roch and Mary

Dave was out today to install a new dish washer. He has beyond first rate…read moreservice. It's been awhile since I have had such excellent service. Thank you Dave and your company. Ruby Johnson

The guy arrived and then could not access the pump because he felt unwell!…read moreDo not call these people- a complete waste of time!

We have dealt with this appliance repair company twice. Once to service a Maytag Microwave and…read more(under a different name) to service an LG Refidgerator. Both times we paid to have him come out and not be able to diagnose the problem. Completley cluesless. Twice we paid for service calls, and were left with nothing other than a lighter wallet. Contacted the manufacture who agreed to help and tried several times to talk to Arctic Air but this guy refuses to speak to their technician so that the issue can be resolved. Totally utterly and completely useless. Do not waste your money here, you'd be better off having your 6 year old - or the neighbors dog help you repair your appliances.

ProFix Appliance has fixed my washing machine, my dryer, my oven door and my microwave in the past…read moreyear. I cannot recommend this father and son team highly enough. Their communication and responsiveness is excellent and their pricing is accurate and fair. They have superb customer service. They come with tools and fix what they can on the first visit. If they need parts - they go get them and return the same day. I appreciate Profix Appliance and will continue to use this company for all of my appliance servicing needs.

I highly recommend ProFix Appliance Service. I had a washer problem, as the water was not draining…read moreand the machine was not balanced. This service came out immediately and after an hour identified the problem They ordered the necessary parts and told me they woud come back for the install in 3 days. True to their word ( which is highly unusual these days) they were installing the new parts on the 3rd day. The washer now works great and doesn't make noise when spinning out.. They are very polite and most important competent!! Good Guys to know.