Great service. Great people. I initially hired a competitor (Western States Security). After I fired them for lying, I turned to RHS. From the first contact to the entire switch over, every thing they said they were going to do happened. Highly recommend. read more

There is a reason this company is so highly rated - their service is downright awesome. Everything that was promised was delivered on, from start to finish. We ended up upgrading part of the system when the installer was here, but we had to ask for it rather than it being pushed on us. Refreshing to say the least. Not only were we delivered a great system, but when we had an issue (that we created) after installation, the salesperson came out and got it taken care of. Can't recommend them more highly, we tell anyone in need of an alarm system to look at RHS first. read more

Andrew installed my security system last week and did a great job! He was punctual, very friendly and very informative. Thanks for the great service and awesome security system! read more

From calling to get information about options and prices to the install and product delivered - I am VERY happy!

These people installed a home security system in 2013 and for more than 5 years I used Brinks/Monitronics (Installer's Only Option) monitoring service for my home security system. Forty-five days prior to my contract expiration date I started to give them the required 30 days cancellation notice, all to no avail. I spent hours on telephone hold, emails weren't unanswered, text messages wouldn't go through, live chat didn't work, and communicating through their website didn't work either. Finally, I stopped paying their monthly bill. Nine months later they finally acknowledged that they were terminating their monitoring service and they turned the account over to a collection agency, trying to collect $248.00. I sent the collection agency copies of my emails and other attempts to terminate their service and they agreed that I had done more than enough to satisfy the contract. Still, I had to pay Brinks $125.00 to keep from going to court, in which my attorney said I would probably prevail but I'd still have attorney fees. DO NOT USE BRINKS FOR YOUR MONITORING SERVICE THEY WILL NEVER LET YOU CANCEL. read more

This company was, by far, the best of all the ones from whom I got quotes. They were professional, prompt, and very patient with my many questions. They followed up to make sure I understood everything and didn't have any issues. I would emphatically recommend them to anyone needing a security system. read more

These guys are awesome. They came out the week I called them and did a great job. They deserve 5 stars!!!!

Spoke to Matt about monitoring service. Said he needed to check on something and call me back. Did not receive any call. Let a message every day for the next 4 days and never got a call back. If they are non-responsive during the sales process, how responsive will they be when there are problems. read more

First class service. Never a problem with having to follow-up with questions. Highly recommend!

What a great local company and excellent customer service. I called and spoke with Matt - he took the time to really understand what I needed. Not only what I needed, but he recommended the right solutions. And, by solution I mean what I needed, not what cost the most money. The installation was scheduled within 1 week, and Adam came out to do the install. He was flawless. He was extremely careful in my home, courteous and professional. He explained everything he was doing, and we also did a thorough walk through of the house and discussed my expectations and requirements for home security. After the sensors, motion detectors, etc. were installed, he then spent quality time with me educating me on the main key pad, as well as setting up my computer and iPhone with access. This company is fantastic. Adam is the best. I couldn't have asked for a better experience. read more

This is my second time using this company. They do a fantastic job and have top notch customer service. If you are looking for a security system look no further. I would recommend them without hesitation. read more

Good service and fast install. They were able to answer my questions and get me a reasonable price for a larger system. I would recommend Matt and team and avoid wasting your time with any other carrier. read more

Choosing Reliable has been a great experience since the beginning. Everything from getting a quote, the install, and post sales support has been amazing. Highly recommend! read more

Approximately 8 months ago we began an exhaustive evaluation of alarm service providers and installers. After much due diligence and comparison of various programs, equipment, and services, we elected to have our installation performed by Reliable Home Security. This selection was based on two primary factors: cost and the quality and professionalism of the employees. Reliable Home Security, while offering state of the art equipment, offered a huge cost advantage. Their package of equipment was larger and offered at a much more competitive price. Additionally, because equipment is nearly identical from all vendors, it is truly the size and scope of the equipment package that you should consider. Our package is a Honeywell wireless system with touchpad alarm center. Since its installation 8 months ago, it has worked flawlessly. More important than money, however was the professionalism and quality of the employees. After having requested quotes from nearly a half-dozen other alram companies (including all of the national-majors), I had become sadly accustomed to the "scare tactics" that their sales agents employ. When I wasn't willing to commit to a contract with these other companies, I was told quite directly that I didn't value my family, and that I was putting them in harms way. Those tactics were disgusting, disgraceful, and ensured that I would never purchase an alarm from those unscrupulous companies. After these experiences, I expected that Reliable Home Security would be no different. I was exceptionally surprised. The sales agent took the time to understand my situation (reason for the alarm, equipment needs, etc) and never once adopted high pressure sales tactics in an attempt to convince me that I needed more equipment or services. He was respectful, considerate, and seemed genuinely interested in helping me obtain the equipment and services that best fit my circumstances. From that point forward, everything has gone exceedingly well. From installation (it's a breeze), to contract completion, to formal activation, I have been very impressed. As you can see, this length and passion with which I write this review is indicative of the value I assign to Reliable Home Security. Truly a gem in a field occupied by many competitors with less-than-desirable sale tactics. read more

I found Reliable Home Security here on Yelp and decided to purchase their security system for my home because of the great rating and reviews. I also researched a lot of other home security companies but, Reliable proved to offer the best quality for the best price. Matt was the sales person I dealt with and he was always very pleasant and helpful without being overbearing, which I greatly appreciated. Adam installed our system and was very professional and patient. He was careful in setting up the system and was thorough in explaining how it works. It's been a few days since our installation and so far we are very happy. Thank you for being a great example of a quality, local company who offers a great product for a decent price without the hassle of a pushy sales pitch. read more

Reliable Home Security couldn't have been better. They showed up when they said they would, charged us the appropriate amount, and delivered a solid alarm system. We did have a few issues in the beginning, but they responded to everything immediately. We were very impressed and would recommend Reliable Home Security to everyone! read more

I agree with the comments that my initial purchase and installation was great, however the customer service after the fact has been terrible! We had our alam go off twice by accident and there was never a follow up call on the false alarms. Also, I had questions regarding the terms of my contract and couldn't get anyone in the office the answer them. I spoke with several employees and after several calls and messages, finally got an answer. The company is very 2 bit, very unprofessional. I would recommend going with a larger, more established company. read more

Competitive equipment pricing, similar to ADT. Expert installation went very smoothly and the alarm works great. Couple of issues: there is no remote access for health emergencies - you have to reach the keypad which renders this feature useless in a true emergency. In addition, the app was buggy on my phone, providing Network Unavailable messages; seems to be functioning correctly now. read more

I just put in a security system with Reliable Home Security. I have so far had the best experience with the system. I'm happy with the way it turned out. The system is working 100% of the time and we have had no issues. The reoccurring monthly charges are cheaper compared to other companies. Matt was great as the sales representative and Colin was our tech. They were both courteous and knowledgeable in their fields. My brother just recently bought a house in Las Vegas. I tried to refer my brother to them but unfortunately they only do business locally for now. I hope this review among other reviews here will help other customers make an informed decision about their security choices and eventually they can expand out of state as well. Thanks guys. So far so good and I hope it always stays like that. read more

Great experience and customer service! They were on time and really responsive to all of my questions! Thank you so much, I have already recommended you to my friends and family! read more

Reliable Home Security is exactly what I was looking for in a home security. I tried Xfinity home and cancelled within 2 weeks. Reliable home is a much more professional company with better security options. They did a thorough walk through of my house addressing any potentially vulnerable areas. The people and the equipment make me feel much more relaxed and secure in my home. read more

We had a great experience with Reliable Home Security. We were referred to Matt by one of our friends. Matt was able to explain different options and answer our questions, scheduled an install in two days. Local company and monthly plan is better than the quotes we received from other companies. So far system works great. I like getting the reminders if we forget to arm the system, love having cameras installed and getting alerted. Great company and I recommend it to anyone. read more

We've been very happy with the service Jake Schucker of Reliable Home Security has provided us. When our dog managed to set off the motion sensors, he was out as soon as possible to correct the situation, and even called the Denver Police Dept. to discuss. We appreciate the great service! read more

Reliable Home Security did an awesome job at our home. Jake was extremely accommodating, and he answered all my questions very clearly. The installation was great; Troy did a great job. The price was great, and the security system is easy to use. read more

I was very happy with the installation and the time that was taken to instruct me on how to use the system. It is amazing now that everything can be controlled from my smartphone! Now I can just click on the app and it shows that the house is secured. I was also impressed that company called me right away to make sure everything was ok and I got phone calls from the monitoring company ensuring all my data was correct. Everything was very thorough and professional. I would recommend them to anyone. read more

I contacted Reliable Home Security after my contract with Xfinity expired. The person I spoke to was very helpful, gave me an accurate estimate and scheduled the installation to meet my needs, Very efficient installation and I was given detailed instructions on how to use the system. Excellent service! read more

I had them come in to do some additional work and they were great once again. From working with Matt on the phone to Collin who did the install, it was a very easy and pleasant experience. read more

As a previous customer of ADT we are thrilled with our new home security system installed by Reliable Home Security. We purchased the house (new construction) in 2006 with an installed security system. After two years we switched to ADT. The ADT salesman said that our current monitoring equipment (Honeywell) would not work with ADT and presented me with an estimate for over $800 in new equipment. When I questioned him and showed him online that ADT sells/uses Honeywell equipment he backtracked and said that he could use our current equipment. Once ADT gets into your house they just want your monthly monitoring fee. After three years we were called every other month by ADT stating that the wireless cell box in our house was not communicating and for $117 hour they could come out and look at it. The Honeywell equipment was old and outdated; not once did ADT offer to upgrade our system. With the new system and control panel installed by Reliable Home Security we have immediate access through a smart phone application and have the option of expanding the system to include the thermostat, interior/exterior lights, door locks, and smoke detectors/alarms. Reliable Home Security also stands behind their equipment, unlike its competitor. I am so glad that we switched from ADT, but sad that I didn't act sooner. The home security market is expanding to include new companies with state-of-the-art equipment. I would highly recommend Reliable Home Security and encourage you to take advantage of this company's online offers as they provide professional installation, system education and they stand behind their state-of-the-art equipment. Mark S., Parker, CO read more

Great Service, no pressure, and extremely knowledgeable. You won't find a better deal in Denver nor the surrounding areas!!!!

I am very happy with my security. The installation was fast and I felt like I knew what I was doing when they left. I feel like my system is easy to use and the company is willing to help when I have a question. As opposed to their competition, their prices are reasonable and fair and they even included incentives for signing up. I feel safe and protected and love that I have multiple ways to access my security (phone, key chain, panel). I wouldn't go with another company, especially because I sat on hold with someone at ADT that wanted to charge me a fortune. I would recommend this company to anyone!!!!! read more

I just had Reliable Home Security install a security system in my new house. Being new to the area, I shopped around before deciding on this company. Reliable Home Security was the friendliest and most reasonably priced of the companies I considered. I had a great system installed in my house only a couple days after I made the call. The installer was prompt and very knowledgeable. I couldn't be happier with the outcome. I wish everything were this easy! read more

Great prices, install was perfectly easy, and the features are amazing. I switched from another long standing and well known security company and couldn't be happier. Lower monthly cost, and installer that knows what they are doing and is a pleasure to work with, features that go above and beyond...what else could you want. read more

Very excited about our new security system. Matt was very knowledgeable and helpful over the phone to help us figure out what we wanted/needed. Colin came out to install, and he was great! We enjoyed chatting with him, and he was also very knowledgeable and gave good advice about our system. He even gave some love to our dogs. Thanks! read more

Reliable Home Security did a fantastic job for me. I have a typical schedule that can be difficult to work around but they accomplished it. From the initial call to Dan to the finalizing of the install was a great experience. Their staff is very friendly and knowledgable. Reliable is very price competitive. I did have 1 failed sensor the day of the install and they were out the next day to replace the sensor. I would recommend Reliable to anybody!!!! read more

Just signed up for home security for the first time. The process was very easy. I called them based on their reviews and the salesman Matt was great. So helpful to walk me through the the process and a system they was best for my home. I appreciated he didn't try to up sell me or give me crap I didn't need for my house. Prices are more reasonable than other companies I researched. Installation was simply and easy. The guy was great and respectful of my home. System looks good and seems easy to operate. Very painless process and recommend them! read more

We did our research and read the Google and yelp reviews and are HIGHLY DISAPPOINTED!!! I am jealous of all these people who wrote these fabulous reviews...maybe it's friends and family who wrote them. First off, they didn't show up for our first appointment. Left a message and no one returned it. Once it was installed they weren't even able to finish everything, now two months later, we had to remind them that they didn't finish the job. It's a shame. read more

Pretty simple. So far, so good, works well, affordable, and easy to use. Thanks!

After reading a number of posts on NextDoor about break-ins in our area, my husband and I decided it'd be a good idea to get a security system. I did a ton of research on home security services and Reliable Home Security offers a top of the line service at the most affordable price, and they're located in Denver. Colin installed our equipment, was exactly on time and was super helpful. The system is super easy to use. I couldn't be happier with this service and company. read more

Just purchased my townhouse and I called several security system companies and received quotes... I decided to go with Reliable, Matt has been very professional and Andrew the tech that came to install was professional and answered all my questions. He was prompt and efficient. Everything appears to be in order and operating well. I recommend you call Matt he will guide you through the process and give a very affordable estimate. read more

they were helpful in getting our home set up! Appreciated how they were great consultants for us to figure out what we needed and how we can get it for the best value. read more