I have had StreamWise Solutions for over 15 years and never had an issue with the equipment or the…read moreservice. Recently, Xfinity did an upgrade in the neighborhood, and things went topsy-turvy. I searched for "FreeTv" and discovered they had changed their name to Stream Wise Solutions. Fortunately, Brian and Bruce were still there. My equipment was so old that Brian recommended a Tablo upgrade. It was pricey, but I was Stream Wise able to get cable to my Xfinity modem brought into the house, something Xfinity and Best Buy didn't do. It was a difficult process. Juan did an outstanding job of bringing it into the house. If you are considering Stream Wise Solutions, ask for Juan. He is awesome. He really knows what he is doing. Thank you, Stream Wise Solutions, for saving me so much money over the years. A big shout-out to Jaun for his excellent work.

I had an excellent experience with Juan, who installed ethernet wiring in my home. Juan was…read moreprofessional, experienced, and very knowledgeable in his field. He walked me through his approach, answering questions and explaining the decision making as he went. The quality of the work is excellent, and every connection was tested and running smoothly before he wrapped up for the day. I highly recommend StreamWise and Juan, the work was neat, professional, and well executed.

There are a lot of drawbacks to this service. Technically it works well and we haven't had any…read moresignificant outages or troubles. It's not cheap, and it seems like everything you want costs extra. They barrage you with up-selling telephone calls, usually on the order of three free months of HBO and Showtime (after which they charge a lot). If you don't cut them off early and firmly they'll sign you up for it without your permission, then you have to call them up and persuade them to cancel it, which is also difficult. The worst part was when I sold the house that had the service. I had no trouble disconnecting the service, but they said they would sent me information later on how to return the equipment, but I didn't receive anything. If you don't return it within 21 days they charge you a fee. I called and after being transferred twice got them to agree to send another return kit, although it never arrived. I called again, got transferred again, and had them send another return kit. I'm now waiting on that one; we'll see. On-phone time for each call was about 30 minutes (including some more up-selling). Update: I finally got my return instructions, which were: put everything in a bag and take it to a UPS store, they will do the rest. It seems like that could have told me that on the phone, or even in the initial email, and saved a lot of trouble.

I love Direct TV but just bought an LG G4 TV, and you know what? Direct TV doesn't support an app…read morethat will work with it... wtf? So looking like I am switching to the internet. Direct TV needs to fire the contractual trolls at DTV that disrupt service and don't support major TV manufacturers.

I've been an Xfinity/Comcast customer for 20+ years, but I think that's over after my latest…read morebait-and-switch episode. I got a new xfinity gateway modem a few weeks ago because my Arris modem stopped connecting. I picked up the gateway at the Xfinity store and activated it. Shortly afterward (1/2 hour?) it started losing the connection every few minutes. I called Xfinity customer service and transferred thru to tech support, and after trying a few things remotely, they said it was definitely a hardware issue they would send a technician to check it, transferring me back to customer service to set up a time... I told them I would swap out the modem back at the Xfinity store but they said MULTIPLE times that I would NOT be charged for the tech visit. I asked this several times to verify. But, alas, I see on this month's bill that I was lied to, and I WAS charged and extra $100, despite being assured multiple times by Xfinity customer service that I would NOT BE. I asked them to look back in my account records and check the call notes that this was true. Their 'helpful' chat (which I finally got a human being onto, by typing 'human being' and getting out of their AI slop-loop of clickable questions) said they don't share that info between the CS and chat groups (?!). What abysmal service. I told them that I'd be cancelling my Xfinity soon and will be looking around to their local competitors for a better level of customer experience. And maybe a company whose left hand knows what its right hand is doing. BTW: They also added another $15 to my ongoing monthly bill for the 'privilege' of having their equipment on loan.

I signed up for Xfinity internet a couple years ago for 1 gig service at $70 a month, which felt…read morelike a fair price at the time. Somewhere along the way, with autopay on, my bill increased to $99 a month without enough transparency or value to justify it. If better pricing was available, existing customers should be offered that before they decide to leave. The bigger frustration has been trying to cancel service. There is no simple online cancellation option. It keeps directing you to call, and then every representative seems more focused on upselling than actually helping cancel the account. I've been transferred around and told someone else will help, only to repeat the same conversation again. Service reliability was also an issue. We experienced multiple outages in Denver. While they may offer small credits, the process to claim them feels like a maze and often is not worth the time for a few dollars. I already use Google Fiber at another property and have had a much smoother experience. Between rising prices, outages, and the cancellation hassle, this is likely the end of Xfinity for me in Denver.

Thomas is the best service person EVER! Always thorough-making sure we understand everything…read morebefore he leaves.

Extremely knowledgeable and helpful! Very honest about situation, what is necessary and what is not.read more

I feel tremendously lucky to have found Coop and HTC. I received quotes from three other companies…read moreand his was so much better that I was honestly skeptical, but I am beyond happy that I went with HTC! They are perfectionists. I can't say enough good things about their quality of work, professionalism, responsiveness and ease to work with!

Cooper did a great job! He came over to Turntable Studios to mount my TV! Genuine & trustworthy guy…read morewith a good work ethic! My walls are concrete and he still managed to do it in under 30 minutes! 10/10 recommend

Perfectly mounted my TV in my families basement. They also installed the speakers. Great work and…read moregood customer service.

Outstanding services for TV Mounting and I will be using their handyman service! Great company!read more

The Quick: Out with the old, in with the New Cable! Easy, quick, affordable, and even better…read morepicture quality. Great customer service that does everything for you. Sign me up for life! The Details: Just another reason why I need to leave Manhattan... I hate my current internet and cable company-- Layer3 come to NYC please!! My brother had Layer3 installed one morning while I was visiting. I complained and expected the worst, but it was literally the easiest experience ever. This nice install rep (hi Chris!) came perfectly on time and did the entire setup for us in a few minutes - he was very pleasant and funny. I had no idea what this new cable was, so he spent time explaining and showing us a few pointers to make sure we understood the software. It's like a no contract, no fee, amazing cable company that has even higher quality imaging. Plus virtually unlimited DVR space (Hello binge watching!) Oh and it's less expensive than what I'm paying for UGHHHHH. The Damage: I believe the price is different depending where you are, so worth calling to see. I'll be signing up a soon as they come to Manhattan

Although I've only had a few experiences with cable services, since experiencing the service at…read moreLayer3 I can honestly say that I dont think any other cable provider will compare. My parents recently moved to Denver and after doing some research I suggested they choose Layer3 as their new provider. They were a little wary since they hadn't heard much about it so I decided to call and chat with a representative. Not only was the rep INCREDIBLY helpful but she also let me know that I could also use social media to tweet or message them for answers if I ever had a question. Talk about quick service am I right?!?! Every question I had she was able to answer confidently and to be honest I thought it was too good to be true. They tell you straight up about all the fees and don't try to hide anything from their customers which I love. Fast forward to two days later and Gary was at my parents new house exactly when he said he would be and hooked up three seperate rooms in less than hour. I was so impressed by how quickly and accurately he completed everything that i was genuinely upset that just months before I had to deal with an incompetent Comcast guy who set up just one TV in my apartment and took FOUR HOURS. unreal. It's been about three weeks that my parents have had Layer3 and they are so happy I suggested it. They haven't talked to customer service yet because they've had no problems but i'm sure if they ever do have an issue the company will be just as responsive as they were with answering any questions and setup. 10/10 would recommend if they are in your area! My only complaint- they aren't in Boston yet.

Thee guys are great! I had them mount two TVs for me a few years ago and they did a stellar job…read more Mounts were very secure, cables were impeccably organized and wrapped, and the technicians were supremely professional. I just moved and am having the come again. They take all of the frustration out of putting togeta good-looking entertainment setup. Update: Had them do my new place and they again did an excellent job! Something I should add is that they are very reasonably priced!

TV Guyz very quickly responded to my request and within 15 minutes I had a quote ready to review…read more They showed up the next morning and did a great job mounting our TV and Sonos soundbar while hiding all of the wires. Well worth the pricing for a job well done.