Stephan was great to work with in getting our new hybrid water heater installed. We were able to…read moreget things mostly done via photos, texts and emails, so that a pre-site visit, and visit charge, was not needed. In addition, he asked about my needs and tailored his quotes to meet these needs. He provided three good options for the install. He showed up on time, was respectful of my property, was neat and tidy with the install. Highly recommend.

Stephan gave me a quote which not all will do without seeing the job or give a big range. He gave…read moreme a time he'd show up and did on time. More importantly, he was able to schedule me the day after my initial call and landed on the exact price he quoted. I appreciate the quality of the work and professionalism.

Zachary was great , knows his work and done it well, I had an old 30 years water heater and he came…read morecheck it out and came back with a similar water heater now I am saving on electricity, he came the same day I call and took couple hours and done plus he haul away the old one, I would recommend EZ Flow any day, great work and fast, thanks again for your service.

Auto responded quickly to inquiry here on yelp. Even had a convenient book a consultation tool…read moreright here. Booked the appt. Made sure I was home during the appointment time. No show. No call the day of or before, despite it showing and stating the appointment was booked. My advice: dont use so many technology advertising/booking tools if your business doesnt have the capacity to integrate them into your schedule properly. People will use booking tools you provide and expect them to be honored the same as a booking over the phone.

Very friendly, on time, and had the part needed to fix our bath tub / shower faucet. In and out…read morejust under 45-minutes. The price was better then expected. We will use Up The Creek again.

Our water heater went out. They were there in 2 days. Had it fixed that day. Talked us through the…read moreprocess and brought everything up to code. All with a great attitude.

Needed a new water system him and his guys were able to repipe my house in a day. He was very kind,…read moreprofessional & did not use foul language in front of my kids.

During an impromptu bathroom renovation we decided it was time to call in an expert and convert our…read moregalvanized pipes into PEX. Philly gave me an estimate over the phone and then came out to review and detail a quote. It was very reasonable and we accepted it quickly. Work started that same week and it only took a few hours. He has all the current tools of the trade and a wealth of knowledge and experience. Best of all, he is polite and explains things fluently. He uses kid-appropriate language so there's no worry that littles ones will learn naughty words. I'm guessing he doesn't smoke, I didn't ask, but he didn't stink. We appreciated that. Without a doubt the best decision, no regrets. We will absolutely call Philly's Plumbing for all future projects.

I spoke with Omar about a year ago and had them service my unit. At the time I was selling my home…read moreand downsizing so cost was a huge factor for me. Their prices were very reasonable and the service was prompt and professional. The sales process felt a little drawn out, and I was not interested in spending more than necessary. Over all I would definitely recommend them.

The team did a great job. there was quite a a bit of upselling that went with the process but no…read morepushIness after I declined. He fixed the part that was broken, let me know the health of my system with all the metrics they use to test, and treated me well overall. I cannot verify if a different group would have been more affordable or not, but I didn't feel cheated either. I rate my experience from good to great.

Showed up on time. He was very knowledgeable. Did great work. Will use him again…read more k. h.

Completely untrustworthy. Sold us an rv and promised to forward all of the paperwork. Then wouldn't…read moreanswer the phone! A piece of crud in our eyes. My advise, dont trust him. He doesn't keep his word

On time service and caring communication with my elderly mother! Joe helped upgrade her bathroom…read morewith disability accommodations specifically with her shower/bath. Would hire again, fairly priced!

Made an appointment for Nov 14th. Two people showed up to give a quote on a water filtration…read moresystem. I had explained I have a strong sulfur smell in a new house in Donald. They looked at everything and decided to take 2 water samples. One was going to be dropped off that day locally and one mailed out. I should hear something in a week approximately. 3 weeks later I received the local report after numerous emails to get information from them. The water report was for a house in Gervais not mine. Never received the second one and when I pointed out it wasn't my water report I was told " Water testing is not a service we normally provide, and we did this as a one-time courtesy to try to help you--something we don't typically do for other customers. Since the issue with the report happened on the lab's end, any corrections or additional questions will need to be addressed directly with them" They sent me a quote based on the wrong report, 3 weeks after their visit and then tell me I need to call the lab!! Well there you go. I obviously won't be spending my money with them. Ever.