I have used Sutherland Plumbing for over 12 years now, and the owner, Ti, and his entire team have…read morealways been wonderful. My most recent experience perfectly illustrates why they are my go-to plumbers. Our hot water heater began leaking over the weekend. After I reached out, they were incredibly responsive and managed to send someone out by noon on Monday. Cameron performed the work and did an outstanding job replacing our very old unit. It's such a relief to have a team you can trust for over a decade. They are professional, prompt, and their work is always high-quality. If you're looking for a plumber who is reliable and consistent, I highly recommend Ti and his crew!

Sutherland is a highly professional family business, and they went out of the way to solve my…read moreproblem. The water suddenly stopped running in my house - well, not exactly, it would run for a few seconds and then stop. I asked my neighbors and their water was all running fine. Portland Water Bureau said it wasn't their problem. So I called Sutherland Plumbing randomly, and we did some trouble shooting over the phone. It looked like it may be a VERY expensive issue in the pipe between the house and the street. Ti Sutherland found a time to come by, since this was kind of an emergency since we couldn't shower, and he found the problem in just a couple of minutes. Turned out it was only the HOT water that was being stopped, and it was a janky flood prevention device that had been installed with the water heater. The batteries died and it shut off the flow. Replaced the batteries, and boom! We're all fixed. Ti actually got a big kick out of the whole process. Solving problems is his bag. Highly recommend.

I contacted OrCo to address a leaky kitchen sink and dishwasher via the Yelp app. Orest responded…read morequickly and gave me a quote. Within two days, my kitchen is no longer leaking, and the price was excellent. Orest was a pleasure to work with and I will be contacting him for future household repair needs. Highly recommend!

Orest was polite, punctual and explained everything that was included in the service…read more His partner and him repaired the back railing and post on our deck. He even painted the entire top railing to keep it looking cohesive even though the repair was on just a portion. Above and beyond. I will call Orest to help me again with other jobs that I may have and I would recommend him to anyone who'd ask! Thanks again!!

From having an excellent prior experience with Imagine Plumbing, I had them come out to fix a…read moreleaking toilet in my basement. Sean did a thorough and meticulous job and I was very happy with the results. I appreciate his knowledge and level of caring. I will definitely call Imagine again for future plumbing needs.

Sean has helped us out twice now. The first time was when we moved into our new home and he…read moresuccessfully cleaned several drains that needed unclogging. Most recently, I was worried our shower drain was clogged so Sean came out to take a look. He quickly determined it was just normal P-trap water and didn't charge us for an unnecessary drain cleaning. We truly appreciate his time, expertise, and especially his honesty. Very thankful for his services and would absolutely recommend him.

Mario and his crew are outstanding. His inspection was remarkably thorough and the follow up work…read moreon our septic system was orderly, organized and done in a timely manner. We definitely recommend this company!

Did what they were supposed to do as promised. The tech was friendly and on time. Not much else to…read moresay

There are very few plumbers out there with the diligence and expertise that Danny demonstrates…read more Danny is an owner/operator who takes pride in his business and it shows in his work. We had a major leak in our downstairs bathroom and he was able to instruct me how to get the leak to stop within 1 minute of making the call to him, he also came out the same day to make the emergency repair. If your looking for a top notch plumber please look no further than West Linn Plumbing.

Chris Moore with Mr. Rooter professionally diagnosed and repaired a broken drain pipe in my yard…read more He clearly showed me the damaged section, explained the repair plan, and completed the work efficiently. The repair was done in short order, and the lawn was carefully restored so it should recover well from the excavation. The cost was worth the quality of the work and the thorough, professional diagnosis. Very satisfied with the overall experience.

Requested a quote for a simple stub out with valve, on an existing gas line meter accessible from…read morethe driveway outside wall. They said it would be $99 diagnostic fee just to show up and look at it because "a licensed plumber" had to be summoned for gas work. I said, "So you want me to pay you $99 so that I may have the privilege of paying you even more?" They said it's refundable if I have them do the work. Well, nothing is broke or leaking. There's no diagnosis. They saw the photo. Would take about 30 mins tops. So I'd be cautious hiring someone if you're possibly not even going to get a licensed plumber in another situation (thought even apprentices had to be with a licensed plumber). They're playing the "cherry picking game" where you feel like you have to get your $99 back... and if it's not a "big job" like new construction or a big bathroom remodel - they don't really want this little stuff. Leave that to the local guys who build relationships.. so local is the route I went and you'll see my review of those guys when I get it done.

Needed new water heater, got quotes from Fusion and Home Depot. HD was 20% less BUT only quoted…read morethe water heater and the install with the caveat that any addition items or work would be added on. I've worked with HD before, and have had no issue, so I think they are fine I have no beef with them. Fusion gave a detailed quote of all items to be replaced and the model of water heater. The quote included new water hoses (stainless steel) , new gas hose, new earthquake straps, the addition of an expansion tank (which I think is now required for code). Everything that the job needed was on the quote. Baring unforeseen issues (which happen) I knew exactly what the cost was going to be. Some of the items may have not absolutely needed replacement, but you don't want a $30 hose to ruin a $800 water heater (which is what happened to my last water heater and why we are here today). The solution provided was complete. HD may have had a less expensive quote, but it would have gone up, so I think in the end HD was not really a better price. Given the good reviews online and detailed quote at what I felt was a fair price, the job went to fusion. From inquiry to initial response was very quick, a couple of hours maybe. All communication was timely. Install date was set for three days after my inquiry. The day of the install they were a little late, but I got a text communicating that and an arrival time. I appreciated that very much. When they showed John introduced himself, very polite, nice guy. Then they went to work. They completed the job in a few hours. They left the work area clean and removed the old water heater. The install was beautiful, I know it's a water heater, but damn it was a clean install. Fusion gets five stars. There is no aspect of this job that I can suggest a need for improvement. Price: Five Stars, since the price was close to HD, I feel that I paid a fair price Communication: Five Stars, responsive and let me know they were running late Install: five stars, you can just tell that they paid attention to detail and did a clean job. I feel that I didn't pay a premium for that attention to detail. Attitude: five stars, John's a really nice guy Thank you Fusion, I really appreciate the quality of the job you did.

John is extremely knowledgeable, communicative, and willing to research the unknowns on a project.read more

Left a voicemail and sent a text....no response. We are located in the same town so not going to be…read morerecommending Peter.

My only interaction with Pete was over the phone. I left a message and he called back. After…read morebriefly discussing the symptoms he knew exactly (not exaggerating, potato peels in the T pipe) what the issue was and talked me through how to DIY the solution. I took care of it myself, saved a little money in the process, and got credit from my SO for fixing the issue. Next time I have a plumbing issue I am definitely calling Pete!

If there is one way I'd describe Cornel's, it'd be customer service…read more We've been using Cornel's for over 15 years and they have never disappointed us. This time they were out to replace a sump pump. James communicated when he was coming, arrived on time, and did the job quickly. He was friendly and talked at my level. Definitely the kind of customer service you'd expect from Cornel's. Premium price, but premium customer service and quality people. You get what you pay for! I'm keeping them on speed dial.

Due to a plumber error with Cornel, it resulted in $40K of damage to my home. The claim is in…read moresubrugation, but in the meantime, my home insurance has gone up $1000 a year and now other insurance companies will not consider me for home insurance. The one company that will will take me on will not write in a water sewer backup clause, and there is no way I would not have that coverage. Due to the bathtub faucet not being put back together correctly, I had flooding in my kitchen, bedroom closet and master bathroom. Because the tile could not be matched, the entire bathroom had to be redone. Not only did I have 6 months of disruption/construction in my house, I'm now going to pay more in insurance and I don't have the ability to change my insurance without high risk to me financially. I do not recommend this company. Nobody ever reached out to me after the damage, however they did call the Flood Pros without telling me that they had done so when I called in a panic on a Saturday night. The initial reason I called them was to fix an bathtub faucet that was dripping in the tub, and I ended up with a disaster.