They cut up my dogs ear and hid it from me. I moved here from Madison, WI a few months ago and was…read morelooking for a new groomer for my elderly Bichon Frise (he's almost 19!) He's usually a very chill dog but as he's gotten older he's become a little more fidgety especially when talking him to new places. When I came to pick him up, the lady at the front desk told me that he had tried to bite the groomer which I was so surprised by because I had never heard of him doing that before over many years of taking him to many different groomers. When we got home, I noticed he was shaking his head a lot but he's usually dramatic after getting a big haircut (somewhat like he's embarrassed by his new look haha) so I thought nothing of it. He has big floppy ears and a few days later I check under it and he has a huge scab. So he was shaking his head in discomfort the whole time because his ear had been cut! I understand that mistakes happen and he's an old dog with a new groomer but the fact that they hid this from me instead of even acknowledging it much less apologizing is extremely disappointing. Besides this, they honestly did a great job with the haircut so I would've come back but covering up injuring my dog is unacceptable.

Coco is amazing! She has helped us work with Disco, who is deaf, and is a different dog since our…read moretraining. Great store too!!

Bruce is fantastic. He brings practical, gentle, positive methods to the table. He's thorough in…read morehis assessment of a dog's behavior and extremely patient and understanding. We felt so comfortable with him the entire time he was working with us and our leash-reactive dog and he provided some great tools to help us make walks much easier to manage. Highly recommend.

From the owner: Every animal has a unique personality and disposition. Because of this, every animal needs to be…read moretrained differently. This requires a unique trainer, with a wide range of experience and a wealth of knowledge. Whether you want to train a young animal, or an older animal, you need expert guidance to effectively train your animal. If you love your animal, you can count on The Dog Trainer Pro to train with love and compassion.

Dan is a gem. An absolute gem. You will not find a person who is more committed to your pet or more…read moregracious with his time. We have a particularly troubled 75 lb Mastiff and Dan stuck with us even after she chomped down on his knee! He could double his fee and we would pay it in a heartbeat. What's more, he's just a great person!

Dan has watched my fur cat babies on several occasions, and I am always so amazed at how my cats…read moreare at such ease with him. One of my cats in particular doesn't like many people, but he comes right up for snuggles. His easy going and friendly demeanor allows pets to trust him. I've also seen his meticulous care to detail with schedules and even medication distribution to pets who need it. Also leaves the house cleaner than when I left it;). Definitely would hire him again.

Kim is a very caring and strong trainer. She has done wonders with our dog Noah and I highly…read morerecommend her. I really appreciate how she connects with both the people and the dogs. She really cares about both the dogs and people, and makes you realize she is in fact training you!

Well, of course. Kim is at the Bark Bark Club, so she's going to be five stars!…read more I took my dog, Sonic, a notorious twerker, to Kim's class at the Bark Bark Club and really enjoyed it. Kim's style is no-nonsense and direct - just what you want with these crazy, four-legged beasts we take into our homes. Classes are very clear, and she gives handouts so you don't forget what went on in the class. It's training the owner as much as training the dog. I'm happy with the progress my pup made, now it's up to ME to reinforce that. I'd definitely take another class with her. Oh, and it's obvious Kim adores dogs - but really, who doesn't?

I have had help with my dogs for over 20 years,but nobody's come anywhere close to Jason!…read moreJason IS a terrific dog walker, (he varies the routes, never watches the clock, really notices everything about your dogs excretions and behavior, and report back), but he is MUCH MUCH more than that! My dog loves Jason and he loves her! He cares for the whole animal AND the animals whole environment! He recently hurried home ,drove over, lifted my sick 85 pound dog in his arms, carried her down 2 flights to HIS car, drove us to the vet, came in the examining room and participated in the session. He checked with me and encouraged me throughout the day, then took me back to get Abbie. Not once did he mention fees! Then he nursed us both back to health.

Owners Jason and Paula Purcell both have spent over 20 years in the service industry. After…read moreadopting their dog Hana from Paws Chicago they decided to take their expertise to the dog service industry. After observing their dog Hana and other dogs they realized that dogs and their owners would benefit from a more customized approach to dog care.

While I wish things had panned out differently, I had an absolutely horrifying experience with…read morePawsome Dogs/Melissa. My experience with Melissa started with a rave review from a friend, and I hired her for 5 lessons (with a referral discount from my friend) and later added 25 minute walks while I was at work Monday through Friday ($70/week). Initially, I was happy with the way she connected with my puppy, however I always had concerns about her communication style and lack of professionalism. [sorry for the long review...scroll to the bottom for the short version] From the start, Melissa was constantly texting me about her other clients, personal life, love life, etc. Melissa offered me discounts and requested all of my payments be made in cash so she wouldn't have to report them through her business. As a new dog mom, I was happy to put my puppy first so that he was getting the care he needed. A few months into my walking and training with Melissa, my roommate decided to have Melissa walk his dog as well. At this point, Melissa notified me that she was letting some of her walking clients go, but was planning on keeping our dogs as she was making $140 most weeks (in cash) from walking them both. She also let me know that she would give me one month's heads up if she was planning on dropping me as a walking client. Living in Chicago, safety is always a concern, and for me, trusting someone with keys to your place is a big deal, and I had informed Melissa I needed at least two weeks notice to be able to find a new walker that connected with my pup. In the most recent months, we noticed from the time stamps on our security system that she was often not even walking the dogs for the full 25 minutes as per our agreements, presumably because she was getting busier in other aspects of her life. Last week, she informed me that she was dropping me as a client effective that week. Forced to scramble together and find new arrangements for my puppy, I let Melissa know that I was disappointed in her lack of professional courtesy. At this point, I have used 4 of my 5 training lessons with Melissa, and I requested that we cut off ties and that she refund me the remaining $50 from the unused lesson. I thought we'd just wash our hands of the experience and move on, but instead, she went on a rampage about how I have no right to make such a request, that I'd be forfeiting my remaining lesson, and that she was going to go and convince my friend that I was being irrational. I was most appalled by her activity on social media following our conversation where she used profanity to describe me as a "crazy lady" for my concerns (screenshots posted in the photos section of this Yelp page). TL; DR? Melissa's lack of professionalism ultimately led me to lose all respect for her business when she broke verbal and written agreements (after I spent thousands of dollars for her services), and then harassed me about it.

We had a great experience with Melissa! We hired her to help us train our puppy, and it was an…read moreoverall very positive experience. We bought a package of 3 sessions, and she came to our condo to work with our dog- sometimes at home but most of the time while out walking in the neighborhood. We needed help with basic training needs as well as helping our dog be a better walker on a busy sidewalk. Melissa is really nice, flexible, communicative, and accommodating. It's easy to work with her, and we were overall very pleased with the experience! Would recommend again for sure.

He was , very caring and experienced with dogs , my dogs were happy , when I came home , he spoiled…read morethem .

From the owner: I treat all animals as if they were my own. I give them as much tender, loving care and the…read moreattention that they need depending on their behavioral issues. And/or their sure that they get along with my dog's Zelda. And my cat Winnie so I always do a meet and greet before I take on a quiet. I am bonded and insured. You might say I'm a bit of an animal whisperer. Have yet to have any issues in the three years that i've been doing professional dog sitting dog training and pet care

Stopped in to grab my friend's dog a treat for our outdoor happy hour (so he wouldn't feel left…read morebehind). I was pleasantly surprised at the wide selection of treats. Decided to go with an ice cream for the heat and a cookie, he loved them both.

This place is the best!!! We are new to Bark Club but we followed our favorite groomed Ricardo! We…read morehave been bringing our dog to him for 10 years. Our dog Lola is obsessed with Ricardo. She hates having her nails done and bring groomed in general but when she sees him she calms down. She will literally run to him and be so excited to get groomed. Bark Bark is SOOOO lucky to have him. I would follow him anywhere to groom our little baby. Thank you Ricardo-we love you!!! All the staff was helpful and got us in for an appointment as soon as they could. Excited to be a life long client.