Very helpful and friendly employees. I was struggling with leash control on my giant dog, and one…read moreof the employees took a moment to help me have better control. Oh, and it's cool in there! We will be back!

Just amazing people. I got caught in a rain storm and they were so kind to wave me in while I…read morewaited for my uber.

I am writing to express my appreciation for your professional staff and their commitment to…read moreproviding such exceptional care for pets. It is clear that you prioritize the safety and well-being of the animals, ensuring they have a wonderful experience socializing with other dogs. I highly recommend Bow Wow as a safe and reliable

Our dogs, friends, and community love Bow Wow Lounge being a part of our lives. Ernie has been…read moregoing there all his life and as long as he keeps pulling on his leash to get in to Bow Wow's door he will keep going there.

Debbie and her crew have been our pet sitters for over a year, and we have zero issues…read more Communication is great, and they leave daily detailed notes about your pets, which I appreciate. I love that they don't charge extra for holidays (something our previous sitter did), for administering medication, or for having a second pet. We've also never had any phone calls from the police and/or alarm company because our alarm was set off by mistake (again, something that happened regularly with our previous sitter). It's nice having peace of mind when going out of town knowing our cats are being well taken care of. Would recommend Chicago Pet Care to anyone!

My 11 year old cat ( my 18 pounder Big Man) is a huge NPR fan…read more This fact has been confirmed on more then one occasion by various team members from Chicago Pet Care. I know this already so it was fun for me to come home and see the daily notes left describing activities of my cats (2) as well as jobs performed; litter, treats, mail & box retrieval. Overall I have been very impressed by the care and professionalism demonstrated by the team. The owner , Kayle, is a caring animal lover that ensures my boys are treated like kings when I'm away. Knowing Big Man & Lil Man are safe and happy is a huge burden off my mind. Animal owners know what I'm talking about. I highly recommend Chicago Pet Care.

I chose this vet initially because it was within walking distance. It was fine at first for annual…read morecheck ups. Then something was wrong with my dogs eye. They saw her and recommended a medicine. We came back after a week because it didn't help. They recommended doing the same medicine again. My dog had an ulcer that did not get any smaller. We came back a third time very frustrated and they said we should seek help from an eye care specialist and each place had over a month long wait and they didn't offer any help or other suggestions. Had they told us to do that in the first place we wouldnt have wasted so much time. After this we changed vets.

I was very disappointed with how much I was billed for a routine appointment. They charged me for a…read morestool sample before I even returned to provide the sample. I didn't notice until I returned home that they charged me for a service I never received. I also don't remember them asking me for bloodwork and they did it anyways. I came in for a routine vaccination booster and walked out with a $500 bill. Additionally, I have not been able to clip my dog's nails at home since coming here. I'm not sure what happened when they took him to the back room, but if I try to use clippers or look at his nails he panics in a way that was NEVER an issue before. I wi'll not be returning, which is a shame because it's such short walking distance from my place. My souls wants to rate this a 2, but I'm being very generous with a 3 because the actual office is very well taken care of and professional. Quick in and out.

This place is AMAZING!…read more I just used Spoiled Rotten Pets for the first time and sent my dog to stay with Jenna for 4th of July weekend and he LOVED it. My pup is kind of shy and judging by the pictures and live updates I was sent all weekend, he felt right at home. Jenna and her services were a game changer for us as we always worry leaving our pet in someone else's care (he's my baby). I felt so at ease the entire time I was gone and it was such a relief to know he was safe and happy. Highly recommend for walks, daycare, and boarding!

Our dogs are in heaven when Jenna and her crew watch them. Spoiled Rotten is reliable, trustworthy,…read moreand timely. Dolly loves Jenna more than us!! We've been overjoyed with the service and so have our dogs. Grateful to have them.

Liza is amazing. Reasonably priced, reliable, flexible, and my dog absolutely adores her (and so do…read moreI!) I haven't ever left my dog for a night since adopting him but I know that when I finally do I'll trust Liza to watch him. I am seriously so grateful to my neighbor that referred me. Before using Pokey Pets I was using a larger dog walking business, spending more and was nervous about having a different person in my apartment every day that really didn't know my dog. I love having the same walker everyday that my dog knows and loves and doesn't judge my messy apartment. She send amazing photos and sincere updates after every walk. Couldn't recommend more!

This service started out really well but has turned really unprofessional. The owner and sole…read moreemployee of the business tends to take things personally that aren't. On multiple occasions she has misinterpreted my intent and sent me either page long texts or emails describing her feelings about something I said or did that she didn't like for various reasons. She is far too quick to fly off the handle before getting clarification. I thought this was a professional relationship but I have ended up spending way too much of my time having to manage communication. This is where things unraveled... On Aug. 19th, Liza texted me to say that her schedule slows down around 3-4pm and said that if I wanted regular walks for my dog, she can do them for really cheap. I didn't need the walks but figured "why not" since they were so cheap. This is key. I did not need the walks. I did not ask for the walks. Had she not approached me, I wouldn't have ever done these walks. We decided on every Wednesday. On Sept. 12th, Liza texted me that she couldn't do the walk due to a personal matter. I said fine. We had, however, scheduled walks for the next three days, so the next day I texted her to confirm she could still do those scheduled walks. My partner and I were concerned that she may need more time to deal with the personal matter and just wanted to make sure we didn't need to find another walker. In fact, this is exactly what I said "Good morning. Hope you're feeling better. So we have you lined up for the next three days and I just need to know if I can depend on you being able to walk the pups because we won't be able to come back to take care of them. If you're not feeling up to it, I completely understand. Just need to know so that I can make other arrangements if need be." Instead of just getting a yes or no, I received a text saying that she doesn't think she has done anything in the past to make me think she is unreliable and then jumped to the conclusion that I may want to completely terminate the service, asking me if I wanted my key back. It was really confusing and total overkill for what I thought was a simple text confirming service. I clarified by saying that this isn't what I meant and that I just wanted to know if she needed more time to deal with the personal matter. I got a long response about how everyone needs to take time off sometimes and that if I wanted recommendations for a different walker, she could provide them. Again, I WAS COMPLETELY FINE WITH THE TIME OFF AND NEVER SAID OTHERWISE. So once I again said I was just making sure, she confirmed service and completed service. I then asked for vacation pet-care in October and we arranged for such care. Yesterday I got an email saying we need to change our Wednesday's to another day because she is now overbooked. Since I didn't need those walks to begin with, I said we could just not do them. I got an email back about how she's been so good to me and given discounts but that apparently they haven't been well received so maybe we should just do standard rates from now on. I was fine with this so I responded with, "sounds like a plan." The reply I got was whether she should remove the October vacation care that we had previously scheduled. WTF. I responded that I don't see why we would do that since my plans hadn't changed but considering this weird communication that it might actually be for the best. The reply I got was very lengthy and went on to say how ungrateful I was and how generous those cheap Wednesday walks (THAT I DID NOT NEED OR SEEK OUT) were; she states that she offered that price to work with my limited budget. Again, WTF. See above. THEN she told me my entitlement was something she chose not to deal with and was now forced to terminate the relationship. Thought that's what I had just done but ok. I've had breakups with romantic partners that weren't this dramatic. If you choose to go with Pokey, I recommend you tread lightly and be very careful with what you say and how.

Andy's just opened up in my area and we decided to give them a go! We had just found a new groomers…read morewe loved and they closed, so we were in market for a new spot. They had a number to text to make a reservation and were able to get us in the next day which NEVER happens with groomers! We asked for the summer cut that's not too short and to leave the ears/face a little longer. The groomer did an incredible job! It's always hit or miss with a new spot, but they absolutely nailed it. Waffle came out looking so cute! The entire groom was done in about 2 hours which is pretty standard. This will be our new regular!

Matt has been absolutely wonderful with both of my dogs, especially Kaley. She can be reactive and…read moreneeds someone patient, calm, and understanding, and he has been amazing with her. I really appreciate how flexible and dependable he is, and it gives me so much peace of mind knowing she's in such good hands. One of the things I love most is that he offers a variety of services beyond walks, including visits and even taxi service when needed, which has been incredibly helpful. He also always sends pictures and notes after their walks, and I genuinely look forward to those updates every time. And somehow, he manages to take the BEST pictures of both of my girls -- I swear some of them look professional! The biggest sign of all, though, is how excited my dogs are every single time they see him. It's obvious they adore him, and that says everything. It's clear that Matt truly cares about the dogs he works with, and I can't recommend him highly enough!

Matt and his team are amazing. Winnie loves her walks with Brie! I get an update and picture with…read moreevery walk. I Love getting to see her fluffy face while I am at work. I am so happy I found a place that loves my dog as much as I do.