We called to get an estimate to get our septic tanks pumped. We were not in a hurry but the owner…read moreRene said he would be out in 4 days which was fine with us. He was very straightforward with his estimates and made sure we understood. He ended up having to dig up the lawn in a few places to look for the water line as well as look for the tanks. In the end he emptied the tanks, installed risers (which I highly recommend), covered everything up and left the lawn looking like almost nothing ever happened. Him and his helper did an amazing job. Quality work, hardworking, reasonable prices and all around nice guys. I highly recommend them.

Our septic system needed repairs, so we contacted this company for an estimate. Initially, we were…read moretold the repair would cost around $3,000-$4,000. After we decided to move forward with them, the price suddenly increased to $6,500. Although we were unhappy about the increase, we reluctantly accepted the $6,500 quote because we wanted to get the problem resolved as quickly as possible. What happened next was even more concerning. The owner quoted us $6,500, but later one of the employees privately quoted us $8,500 for the same project. At that point, we had no idea what the actual price was supposed to be. The lack of consistency and transparency was alarming and made us question what was really going on. Despite accepting the owner's $6,500 quote and repeatedly asking them to begin the work, they continuously delayed the project with excuse after excuse. Days turned into weeks. We remained patient and cooperative, but our patience was rewarded with poor communication and constant delays. The final straw happened today. We called in the morning and received confirmation that they would arrive at 6:00 PM. We rearranged our schedule and waited. Then we waited some more. After an hour and a half, nobody showed up. No phone call. No text message. No explanation. Our calls were ignored, and our messages went unanswered. This company has now delayed our project for over two weeks and caused significant inconvenience. The issue is not just the pricing--it is the complete lack of professionalism, communication, accountability, and respect for customers' time. If a company cannot honor its commitments, communicate honestly, or even show up after confirming an appointment, it should not be treating customers this way. Please be extremely careful before hiring this company. Based on our experience, the service was disorganized, unreliable, and incredibly frustrating from start to finish.

highly recommend this company! great communication and pricing, they made sure to explain to me…read morethoroughly what i was paying for and receiving. Super easy process, i got my septic tank pumped.

Great service provider for Rancho Cucamonga area. Highly recommended. Great price. Clean work. On…read moretime. Very professional.

Appreciate this company coming out early. The tech that showed up was respectful to the property…read moreand was also very informative towards what he was doing to the septic tanks. You guys are now my go to when the tanks needs to be emptied. 6/16/2026

We live in a 113 year old house. We started having issues with our septic system backing up. We had…read moremultiple plumbers and even another septic company out to fix the issue. Unfortunately, no was able to fix the issue until Count Wide Septic came out. They not only fixed the issue, they also educated us on what kind of system we had and how it works. Just the knowledge they passed on alone was more than we have received from other companies. We ended up having a dislodged pipe which they showed us on their snake camera. They ran new piping all the way to pit and made sure everything was working good before we left. It's been a week and our system is running great. We will definitely be using them if anything comes up again.

Nick at CJ deBoer Engineering & Septic was excellent to work with. He was the very first to respond…read moreto my inquiry, which I really appreciated when timing was important. His communication was quick and clear from the start. Even though Yelp has its own messaging system, Nick made himself available by phone as well, which made communication much smoother and more efficient. He took the time to answer questions and kept everything straightforward and easy to understand. As a realtor with no prior experience handling septic systems, I truly appreciated his support and knowledge. He was patient, professional, and very helpful throughout the process. Professional, responsive, and reliable--I would definitely recommend Nick and CJ deBoer Engineering & Septic to anyone needing septic or engineering services.

Wow! The best! This was a great experience beginning to end. Sharp price. Verrry fast service -…read moreThank goodness! courteous well informed staff. Left the site clean. Highly recommend

Let me just say.. these two men thought it was hilarious to sit there and block the driveway. They…read morehad to go the direction I was coming from. I pointed to them that there is a Roundabout there , I reversed to try to make room and they refused to move and continued to laugh pointing in the direction I was coming from. Like I'm going that way or no way ... this continued for over 5 min and cars were backing up behind them and honking as well. The two sat and continued to laugh . Let's remember when your in your work vehicle you represent your company. I'm sure they were hired for a job in the area but in this community we share the road. We respect each other. The driver sat and drank his coffee while laughing while the passenger tried hiding a few times. Is this how they are on all hired jobs

They showed up on time. The guys were super friendly and very knowledgeable. They respected the…read moreproperty and didn't make a mess.

I called and texted Greg with Gardner Septic on a late Saturday afternoon, and within 5 minutes I…read morehad the information I requested via text. Super prompt and looking forward to using their services in the future

We had the great fortune to find Gardner Septic Service to inspect, and ultimately replace, our…read morecurrent septic tank. Our tank was at least 36 years old, but Greg, Alex, and team were able to install a new, 1,000 gallon tank in one day! And... this was only about a week after learning that our old tank was shot and required replacement. Thank you, Gardner Septic Service, for the most professional, efficient, and very reasonable cost for replacing our old septic tank for a brand new one. We appreciate your prompt attention to this, and as senior citizens, you made it as easy as you could, considering the task.

Marco was excellent! He responded quickly, was very professional, and got the job done fast and…read moreright the first time. It's hard to find someone this reliable and skilled -- I'm very happy with his work and would highly recommend him to anyone who needs a good plumber.

It's such a blessing to eventually find them. It had taken me one month to get quotes from plumbers…read moreand figure out the root problems since our toilets backed up. When I was sure that we had to first replace the whole septic system, I got quotes from many companies and building 5 offered the most competitive price. I was told by some company that cheap means less quality. Okay, please use your own judgement. I can only say they are not greedy company, or maybe they use fewer workers with less time but very efficient work. Maybe no long warranty is also a factor. So it depends on what you want. And during the work, they were very transparent with each process and helped me take pictures of every step they did. Josh and Alan were very patient in answering all my questions. They even change the main sewer line connected to the tank which is not in the scope of work. And the toilet already started to flow. Josh is super honest with the price, he took down the part that they didn't do at the end. They not only saved our pocket but also the time. They did a wonderful job within a day with cheapest price which some company has to finish in a week but charge triple. They truly care not just for the money. Thank you for everything. A lot of blessings for your business.

Give us a fair price or a pretty quick and I haven't had any mystery issues pop up, so I was glad…read moreto see that seem like they were pretty honest and they were friendly and told me about how the business started up while they took care of business. It's nice to have hard-working people that come to your home and you're also gracious enough to chatted up with you to keep things from being awkward.

Amazing and professional work! Stephano helped me with certifying and cleaning out the Septic. He…read morealso went out of his way to given me tips on how to keep my septic tank healthy! A+++

While actively in the process of selling my home I was requested by my realtors to get the septic…read moresystem pumped and certified. I contacted multiple businesses through yelp. Atlantis pumping was by far the best price with the most included in their package. Corey was very timely in his response to me and was very patient when answering my questions and dealing with escrow. He was very informative and helpful. I definitely recommend Atlantis pumping!

December 26, 2025 Once again Atlantis Septic Plumbing came…read morethrew. We(I) semi panicked about what company was coming for our septic pumping. Our management company said 'A' company was coming out but never said what company. So, as we were nearing 2 weeks since being told, I began to get anxious. With no disrespect to other companies, we didn't want anyone else to service our septic. Rick & Corey have been taking care of our septic (property) with such perfection in our book. But on Christmas Eve mind you, in the pouring rain here pulls up Rick. Talk about dancing in the rain. We were so happy to see Rick (& sad at the same time because it was Christmas Eve & raining). Anyway, Rick was in & out with both ours & our neighbors. I keep saying it, these men do a job I can't imagine anyone doing since it is a 'sh*tty* job & through all weather & holidays. They are AMAZING & deserve top dollar. You can't go wrong with hiring Atlantis Septic for your plumbing services; they are Top Notch. Thank You again Rick for coming out in the rain & on Christmas Eve, you're like family. Hope your Christmas was happy & you were dry.

On time, honest, reliable. My technician found a small rock in the pipe, probably from when the…read morehouse was built in 2015 we called for a minor leak in from the main cut off line. Ended up having our tankless water heater flushed last minute. They were more than happy to do it.

I reached out for a quote and was told that I had to schedule a no cost in person consultation. The…read moreappointment arrival window is about 2 hours. My original appointment I received a phone call in the last 30 minutes of arrival window letting me know if they could come later. I understand things come up but informed the scheduler that it would have to be for another day. My second appointment I received no text or phone call and waited so I'm not sure if they ever put me on the books.. regardless to say I ended up going with another company. I was referred to this company by a friend so I am disappointed.