Bought a vehicle from Eric and I gotta say, he is a good con artist salesman, I will give him that!…read moreI've dealt with lots of car salesman in my life and I used to be one myself and he is very good at manipulating his cards. Tried to sell me a warranty that doesn't actually cover anything. (Read the fine print that most people don't) they jack the price up on vehicles that have issues so that when you find the issues they can lower the price for you or offer to make the repairs to make you feel like you are getting a "deal" I ended up paying more because I needed a vehicle now and couldn't afford to wait for a good deal to come around... don't put yourself in my shoes, have patience. Don't be fooled, these guys are out to make money and don't give a crap about you. They are not your friends and will gladly let you buy that truck with a bad transmission and not say a word about it. Don't be fooled! Do your inspections! The cars on the lot are there for a reason! Make sure you find that reason before buying.

Drove and hour and a half to look at a truck that was listed as "rust free"...upon arrival I…read morediscovered paint was bubbling on the box above the wheel wells, rockers had covers on them with what appeared to be a gallon of bondo, repainted with paint that didn't even match, could see paint lines everywhere! Very displeased with the described condition of the truck and actually what it was...ended up not buying the truck and would not go back

Very disappointed with Motorcars of Lansing. They sold my daughter a vehicle that has already…read morebroken down, leaving her stranded in the middle of an intersection waiting for a tow truck -- and she hasn't even had the car long enough to get plates for it yet. It's still on a temporary tag. To make matters worse, she paid for an extended warranty, only to find out today that it was never even added to her vehicle. She had the car towed back to the dealership, and now they are avoiding her calls. This is completely unacceptable. I would strongly caution anyone considering doing business here to think twice before buying from them. better business bureau is next.

I purchased a Jeep Wagoneer from another MotorCarsOnline location on December 8, but management at…read morethis Lansing location became involved when I attempted to resolve the issues that began shortly after the purchase. Unfortunately, the situation has now been ongoing for nearly three months without being fully resolved. Shortly after leaving the dealership and beginning the drive home, the vehicle started displaying electrical warning lights and sensor alerts. The vehicle was also leaking oil due to a loose oil filter that had not been properly tightened. When I contacted the dealership about the warning lights, I was told in writing that they "knew what the issue was" and that they had already spoken with their service department about it. Despite that, the vehicle still required diagnostic work at a Jeep dealership to address the problem. There were also issues regarding the spare key. I was told in writing that the key would go out in that day's mail, but that never actually happened. After several weeks of follow-up it became clear the key had not been mailed. While trying to resolve the missing key issue through this location, a staff member even asked whether I would be willing to sign an NDA before they sent payment for the replacement key, which was surprising given the situation. Another major issue has been the warranty paperwork. The warranty was supposed to reflect commercial use with unlimited mileage and a $100 deductible, since the vehicle was purchased in my company's name and is used for work. However, the warranty was processed incorrectly and has required additional time and effort to correct. I have made multiple attempts to resolve these issues directly with management, including speaking with the general manager, Mark, who informed me that the matter had been placed on Simone to handle. Despite that, I still have not received direct communication from Simone to finalize the remaining warranty correction. At this point, I am simply asking for the vehicle and warranty to reflect the terms originally agreed upon at purchase and for the remaining issues to be resolved. I hope the dealership will reach out so this situation can be resolved before I need to escalate the matter further.

You will not find a more honest, sincere, trustworthy, understanding, and upstanding used-car…read moredealership. Dave Knapp Used Cars is a diamond in the rough. He and his staff couldn't be more accommodating, helpful, and efficient. In this day and age, these characteristics in a car dealership are almost unheard of; yet, how refreshing to know that Lapeer is fortunate enough to have this type of dealership available to us. We can't thank Dave and his staff enough for taking such good care of us.

From the owner: You can trust the staff at Dave Knapp Used Cars to give you a good deal, great service, and a…read morephenomenal selection of used cars! At Dave Knapp Used Cars, we know that investing in a used car is a big decision. You deserve the best car for your hard-earned money and an honest car buying experience with a dealer that you can trust. On our lot, everyone gets the same good deal, respect, and honesty from our sales staff. Whether you're looking for a Ford or a Mazda, a car or a truck, you'll be sure to see it waiting for you on our lot! Our friendly, professional staff are here to help you find just what you're looking for. And when your used car needs service, you'll know that it's safe in the hands of our service department. Our mechanics are state-certified and one has even been with us for 24 years! When you're looking for a great deal on a used car from an honest team, look no further than Dave Knapp Used Cars!

I had a great experience leasing my 2026 Equinox from Paul DiCarlo! This is the fourth time I have…read moreleased a Chevy and have never written a review before. But due to the great service I recieved from Paul DiCarlo I felt I should do so this time. He answered all my questions and showed me all the features on my new vehicle. I have spoken with him several times since and he is always receptive to my inquiries. He is honest, trustworthy and very approachable. I highly recommend him.

I bought my car from this dealership and the service I received from Roni was amazing. She was nice…read moreand not once did I feel like I was being pressured or that she was not being sincere. I recently went back for a service and I was surprised that she remembered me and knew my name. I discovered something else that day about the Champion staff, Roni was not the only rockstar. The service team was just as nice! Jim and Steve went above and beyond to help make sure that I was completely satisfied with the services I received. So whether you're buying a car or getting service stop in to Fowlerville and ask for Roni, Jim or Steve.

UPDATE Im on SSD from 2 back surgery's and 3 neck surgery's I finally saved enough money to get the…read moreAC checked as it did not work. I bought it in December so I could not tell. And they told me the AC works, As it went threw our multi point inspection. I all ready had to have the front struts and rear autoride shocks and upper and lower ball joints Repaired. As the steering wheel would shack An this cost me $1100.00 for that repair. Which I was told was all inspected and in working order. Now the repair shop called and said the rear AC albumin line has a hole in it and there is no Freon in the system. And the repair will be $1248.00 DO NOT TRUST ANY ONE AT THIS DEALER THEY WILL SAY ANYTHING TO GET YOU TO BUY A VEHICLE FROM THEM. And dont buy there extended warranty as they would not cover this as they said it was a preexisting problem just like the suspension

Very, VERY disappointing. Found the vehicle we were looking for, but had to wait weeks while it was…read moreunder repair at another location. When we finally were told it was ready, the price went up over $2000, despite the price sheet we were basing our purchase on. Had to haggle and haggle and still ended up paying over $1000 more than the listed price, not including all the standard fees. Then, in under 5000 miles lost the use of the vehicle because of transmission failure! We feel like we have been robbed on so many levels! This same vehicle had a "full diagnostic" while it was repaired elsewhere...pretty sure a failing transmission would have been apparent and they sold it to us anyway. Never will get near this place ever again!

I had been on the hunt for a new vehicle as mine was falling apart (literally) and Shaheens had…read moretried to screw me over on a 2014 Ford Explorer. I felt defeated because I had less than a week to find a more reliable vehicle because my job was going to require me to travel more and more and my current ride was not going to cut it. My Aunt had bought a new/used car from Red Cedar a few years back when she had been in a similar situation as myself and loved the people and her new car. With a little bit of hope of finding a car in time for my new job I came to Red Cedar and fell in love with a 2017 Black Ford Fusion and test drove it for 20 minutes before deciding that car was the one. The two people I had dealt with were very helpful and understanding and super nice! The only issue I have had with my car since purchasing it in August was a tube that had to be replaced behind the engine but Red Cedar got me and appointment at Ford, replaced the tube and gave me a rental while my car had been in the shop at no cost. I've recommended this place to everyone I know who has been looking for cars since I bought mine here.

This is an update to my previous review:…read more EDIT: Before I drove off the lot, i saw a puddle and asked about it. "Oh that is just from it sitting for so long" So I had it for maybe 2.5 weeks, no title yet and still a temp plate. Stuff started to go wrong and ended up being a bad radiator cap, water pump. Which explains that puddle under the car. Previous owners apparently knew about these problems either before or after. She acknowledge it by helping pay for the repairs(only reason I have changed it to a 2 star). Said she would not ignore me and leave my family hanging. What happened to your word? Had it for another week when it started to mis-fire. Ended up being spark plugs, which were original, as in never been changed spark plugs. Got ghosted big time. Had it for less than a week when it misfired again, hoping its just coil packs this time. I emailed quite a few times and no response whatsoever. All I ever wanted was an answer as to whether there would be more help with repairs. Even a sorry I have helped as much as I could and cannot do anymore would have sufficed. There was nothing. How much did they know about the problems before it was sold to me? I have emails stating the previous owners knew about the either current situation or the issues the car had before seliing it to me. This car has spent more time in the shop than on the road. My 2002 Ford f150 has been more reliable than the car I purchased and the f150 had been sitting for well over 10yrs! Back to square one of not trusting car dealerships.

Nice guys they helped me out and let me leave motorcycle there for a bit while I was SOL thanks…read moreagain!

I wish I could leave a 0. Purchased a vehicle from this business for my daughter. I bought an…read moreextended warranty, only to find out that an engine oil leak is not covered. Buyer beware of this shady dealership in Lansing. I'm not fooled too often but they got me and now we have $3K in repairs that need to be done only a month after we took delivery of the vehicle. Do not be taken in by their confidence scam, I really thought we got a good deal and were treated well until we needed them and the warranty company to step up. Avoid GWC Warranty as well! That's all, no tears just major buyer remorse. Time to eat the cost and move on. Hopefully this steers even one would be buyer away from this terrible company!!!

Chris and the staff made buying my 2011 Dodge Charger RT Max and wonderful experience. They went…read morethe extra mile to make sure everything was right before I took it home. I recommend them for future buying experiences.

From the owner: Used Car Dealer and Car Rentals. Financing available. Contact us for any inquiries.read more